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Huron Motor Products - Service Centre

Exeter, ON

5.0
48 Reviews

48 Reviews of Huron Motor Products - Service Centre

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July 31, 2021

We find that the dealership is excellent in many ways. Cleanliness of your waiting room is very good. The staff is very helpful. Jeff Beauchamp is very pleasant to deal with. More

by jrandmarj
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Heywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krisan Mommersteeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Beauchamp
May 05, 2021

Recently dealt with HMP for a new Chevy pickup, had a very good experience, from dealing with Jeff Beauchamp for the purchase (was engaging and attentive) to booking in and receiving service. Both the sa More

by JG
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ed Meidinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dickins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Huron Motor Products responded

Hi JG, We're super happy to hear how well your buying experience with Jeff Beauchamp was! He is very professional and knows his vehicles very, very well. But good customer service shouldn't end after the sale of your vehicle. So we're extremely happy to see that your experience in the service department was all that and more! Thanks so much for choosing Huron Motor Products. We look forward to serving you again, and again in the future.

March 26, 2021

As usual; not a disappointment! I have dealt with Cathy Gray my last three vehicles. She is sincerely the best person I know. HMP has been absolutely great to deal with from vehicle purchase through to m More

by Jenn Kelley
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Susan Riddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Schilbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dickins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krisan Mommersteeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Huron Motor Products responded

Hi Jenn! Wow, thanks for the extremely kind words about Cathy Gray, Jason Schilbe and the rest of the HMP team! We were so excited to get you into your New Trailblazer. It's a beautiful ride, equipped with features that fit your lifestyle perfect! We know you'll love it. Thanks for choosing HMP! We will see you again soon, okay? :)

March 25, 2021

Great service department. Efficient, always notify you if there is an issue and provide options. They are organized and can always schedule an appointment quickly. I have dealt with HMP for years and wou More

by Janice
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Heywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krisan Mommersteeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Huron Motor Products responded

Hi Janice! Thanks so much for the kind words about our service department! Jeff, Jennifer, Krisan, Don & the boys do whatever they can do get our customers in as quick as possible, and to provide the best service experience in the industry. It's customers like you that keep us going though Janice. Thanks for your continued loyalty to HMP! We will see you again soon for your next appointment I am sure! Thanks again. - HMP Service Department. :)

September 20, 2020

We've been dealing with HMP for over 15 years first when we purchased a used suv than to purchasing our 2 new vehicles back in 2012. Just recently we made a new purchase in Aug for a new truck with an extre More

by RKDyer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Susan Riddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Baker
Oct 15, 2020 -

Huron Motor Products responded

Hi there! We just want to start by saying we appreciate your loyalty to HMP, and we value the friendship we've gained along the way. We're also very glad your experience with sales associate- Jarrett Baker was such a good one. Jarrett is a seasoned professional. He is very knowledgeable in all areas of the automotive industry, and can provide his customers with valuable insight to aide them in all of their purchases. We also can't say enough nice things about Susan. She will go above and beyond to ensure you leave our dealership as comfortable as possible with your purchase. Thanks for choosing HMP! We will see you again soon I'm sure. :)

February 19, 2020

Excellent and friendly service - Every time! Always welcomed with a warm friendly greeting. Everyone I have been in contact with goes above and beyond to make sure all questions or concerns are a More

by Justin R
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Susan Riddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hamather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dickins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Huron Motor Products responded

Hi Justin! Thanks for this awesome review of Jim Dickins, Susan Riddell, and Tim Hamather! We're really glad we consistently meet your expectations in terms of customer service. You're not just a customer to us, you're like family. Thanks for continuing to choose HMP Justin. See you again soon!

November 01, 2019

Went above I had brought my vehicle in for a recall as per GM Canada's recommendation. This recall had caused an issue after the service work was completed. I ha More

by J.F
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Huron Motor Products responded

Hi J.F.! Thanks for this review of the service department and in particular Service Advisor- Don Dale! Don is good with his customers, and always goes above and beyond to make sure they leave our service department satisfied. We apologize for the inconvenience of the two trips to the dealership to work on the repair. But we're also happy we could rectify the situation for you. It was a pleasure dealing with you, and we will see you again soon! - Service Manager (Jeff Heywood)

September 30, 2019

Big thank you to Chuck Erb and Susan Riddell for selling me a another beautiful vehicle. They always work around you’re schedule. Thanks again for the great service! More

by AidenCrane
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Susan Riddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Erb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Huron Motor Products responded

Hi Aiden! Thanks for the review of Chuck Erb and Susan Riddell! They really enjoyed working with you on this deal, and are always more than willing to work around your time schedule. Thanks for being an A+ customer Aiden! Enjoy the Sierra.

June 30, 2019

Excellent and Awesome I give 5 star for the dealer of the HMP Exeter,because they work excellent, awesome,perfect,generous and kind.Thank you for the excellent and awesome More

by Kingjanuar
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ehgoetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Huron Motor Products responded

Hi Kingjanuar! Thanks for this next-level awesome review! We're glad we met your expectations as a dealership, and we're able to provide you with top level service. God bless you as a customer as well! See you again soon. :)

May 03, 2019

Never Thought A Car Repair Could Make Me Smile :) Everyone loves buying a new car and it’s easy street when you deal with a man of integrity like Chuck Erb. I’ve always felt the joy of all the extra a More

by Momma T
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Heywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Riddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Erb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dickins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krisan Mommersteeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Huron Motor Products responded

WOW!!! It's reviews like yours that make us really enjoy what we do. Thanks you, thank you, thank you for your kind words about Sales Associate- Chuck Erb! Along with the amazing review you gave for our service department included Jeff Heywood, and Jim Dickins. We think we love you too! ;) See you again soon!

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