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Charlesglen Toyota

Calgary, AB

4.7
1,436 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,436 reviews

August 14, 2020

This is my 3rd vehicle I've leased from Charlesglen and I've had nothing but fantastic service from everyone there. I've been going to Charlesglen since 2012 and I highly recommend them. Thank you to every More

by Shannon
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Slaney, Kurt Mulder
August 11, 2020

I was hesitant to go to a Toyota dealer for repairs but what a great surprise. Mark McQeen the service manager took such good care of me and my problem it makes me want to be a Toyota owner. Unbelievable s More

by Rene
Recommend Dealer
Yes
Employees Worked With
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

Excellent service provided by all team members from Alex to Kate to Phil to Mark. Well done and thank you very much. Highly recommend to anyone. More

by wkawei
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Shakula
August 06, 2020

We were referred to Val Parsons by our daughter and we are extremely happy with our experience with her and the whole Charlesglen team. Very happy with our new RAV4 and looking forward to many years driv More

by Yamadag
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Mulder
August 04, 2020

Paul Gorsline is a great, no-nonsense person to work with. He listens carefully to what the customer is after and will do his very best to meet the client’s requirements. Paul is a very enthusiastic per More

by Kathleen Stewart
Recommend Dealer
Yes
Employees Worked With
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Jordan
July 27, 2020

I really recommend Charlesglen Toyota if you are planning to buy or lease a new Toyota vehicle, very transparent and professional people over there, specially Mike Loritz (in sales) Garnett Lund (in Finance More

by Juan
Recommend Dealer
Yes
Employees Worked With
Mike Loritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Peters (Delivery Coordinator)
July 15, 2020

Great Experience! Wonderful Team, Very friendly and Knowledgeable. Paul helped me find the best selection for me and shared his knowledge of the vehicle and the best payment options. Garnett made the p More

by Andrinam
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Excellent service from the front desk staff to the salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. More

by mebell
Recommend Dealer
Yes
Employees Worked With
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2020

Went in for new brakes. After charging me just to look at them, they quoted me 1500 bucks on a job I got done for 500 bucks at a decent shop. Unbelievable!! If they rip you off on repairs you can be sure the More

by Not coming here again.
Recommend Dealer
No
Employees Worked With
Khalil Aburashed
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Great service! It was a pleasure to buy my new car from start to finish, I would highly recommend to anyone purchasing a used vehicle. More

by Glynndondobson
Recommend Dealer
Yes
Employees Worked With
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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