Garnett Lund

Val Parsons went the extra mile find me a car that fit my needs and budget. Throughout the process she kept in touch, both while purchasing the vehicle and post-purchase. She even emailed me while on vacatio needs and budget. Throughout the process she kept in touch, both while purchasing the vehicle and post-purchase. She even emailed me while on vacation. I would hesitate to recommend her. More

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Charles Glen Toyota strives to make the customer experience memorable, personal and satisfying. Well done. experience memorable, personal and satisfying. Well done. More

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Experience to buy a car on this dealer was an excellent experience—- All workers who help me were excellent experience when dealing with their clients —- experience—- All workers who help me were excellent experience when dealing with their clients —- More

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Very understanding of different people's needs and are willing to work with the customer in order maintain ongoing loyalty. willing to work with the customer in order maintain ongoing loyalty. More

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The sales agent are very helpful and the manager is very patient and professional with the haggles we presented. After we got approved, the finance manager was the best we ever dealt with (we had been with patient and professional with the haggles we presented. After we got approved, the finance manager was the best we ever dealt with (we had been with 5 dealerships before). The man who prepares the truck for pick up was very accommodating and makes you feel better while showing you around the in and out of the vehicle. I would highly recommend it to friends. More

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We came into Charlesglen Toyota knowing exactly what we wanted. We had visited another Toyota dealership and was turned off by the pushy salesperson. Even though we liked the vehicle, I couldn’t give them wanted. We had visited another Toyota dealership and was turned off by the pushy salesperson. Even though we liked the vehicle, I couldn’t give them my business. Omid showed us the options available to us, which was only two, besides preordering brand new with a six month wait due to inventory. He answered all of our questions and got to know us. We ended up with such a great vehicle for our family and I couldn’t be happier with the service we got right up until I drove it off the lot! More

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Appreciate Valarie and her dedication and kindness in helping me choose the right Truck,color and her generosity in giving me cookies every time, and her beautiful smile. She is a very good saleswoman, a helping me choose the right Truck,color and her generosity in giving me cookies every time, and her beautiful smile. She is a very good saleswoman, and appreciate the other staff who made my purchase an easy job. More

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Everyone was extremely helpful and pleasant to deal with, highly recommend this dealership to all highly recommend this dealership to all More

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Our third Toyota - a Tercel, then a Prius, and now a Rav 4 Hybrid. We keep returning to Charlesglen because of the reliable cars, friendly sales team, and reliable service. Val Parsons in sales was very hel 4 Hybrid. We keep returning to Charlesglen because of the reliable cars, friendly sales team, and reliable service. Val Parsons in sales was very helpful, and Mark gave us a wonderful introduction to the vehicle when we picked it up. Garnett explained the warranty options very clearly. All in all, another great Toyota/Charlesglen experience. More

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Val Parsons was very helpful and listened to our wishes. She explored our options but wasn't pushy. The whole expierence was Charlesglen was great! We are very happy with our 2022 RAV4. It was worth the wai She explored our options but wasn't pushy. The whole expierence was Charlesglen was great! We are very happy with our 2022 RAV4. It was worth the wait and came faster than we hoped! More

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