Phil Dao

Very good experience with sales staff: Roxy was a lovely person to deal with (she saved my window sticker that I wanted and in fact laminated it for me) as was Garnett Lund in the finance/extended warranty et.al. department he was very informative and I felt no pressure to take any of the extras. Can’t remember his name but the gentleman who went over the car with me was well informed and was able to ask all questions that I had…bought a plug in Prius so lots of new technology to absorb. Oh yea didn’t mention best member of team:Yoda the dealership comfort dog. Loved him soooo much.

Helpful 0

Report | Print

Excellent team at Charlesglen! We got a great car and a great buying experience from the first visit and through the whole buying process until we drove away in our new car. I did an inquiry from internet and got a quick response with detailed information. When we visited, the receptionist was very friendly and helpful. Amane showed us several cars, trims, gave us a test drive and explained all details and answered all questions. When we decided to buy a car, Rena was excellent covering all finances and documentation. When we picked up our car, Jim gave us a tour through all the car features. Everyone was very friendly, professional and focused on our needs.

Helpful 0

Report | Print

Charlesglen Toyota is definitely the best place to shop for your next car. Their team is amazing. And my sales rep Phoebe is super helpful. She answers my questions quickly and clearly. And she found me a car which fits all my needs.

Helpful 0

Report | Print

Just “wow”, my whole experience at Charlesglen Toyota could be summed up with one word. Special shout out to Phoebe Ku, she’s such an awesome sales associate and I couldn’t be happier with my purchase. Top notch customer service the from the moment I stepped in. I would definitely recommend this place for your next car purchase(new or used). Thanks again Phoebe and the whole team at Charlesglen Toyota.

Helpful 0

Report | Print

Amane and his team were wonderful to work with. They made sure that I was satisfied with my purchase before I left the dealership. They also made sure to get all of the information necessary in a timely manner. I will definitely be recommending charlseglen and Amane to anyone and everyone I know that is looking for anew vehicle

Helpful 0

Report | Print

This was the most pleasant dealership I've ever dealt with. Val was terrific. I didn't feel pressured or ignored during the shopping process. Just right.

Helpful 0

Report | Print

Very happy with my experience with Charlsglen Toyota, I ordered my dream car, Paul Gorsline was super helpful and all staff very friendly! Highly recommend!

Helpful 0

Report | Print

This is our 5th Toyota product we have purchased from Charlesglen Toyota and we have never been let down. We have been very impressed with the customer service each and every time. This product speaks for itself, but everyone we dealt with also went out of their way to make this an incredible experience once again! The service department has always been top notch too, providing excellent service to our vehicles every time. We are very happy with our new Toyota Rav 4 Hybrid and can’t wait to put some kilometres on it. Thanks again!!

Helpful 0

Report | Print

I would like to thank Stephen Duke for the excellent support he provided in our purchase. We bought a used Yaris for our daughter. It was not just an excellent deal but also the awesome customer relationship and the trust experienced, which made us go in for another car within a week's time. Stephen, went out of his way to make the deal work for us and we are now so happy to be part of the Toyota family! Look forward to a long lasting relationship.

Helpful 0

Report | Print

I had an excellent experience with the purchase of my new Toyota. Maria was extremely helpful, as was Mark in explaining all of the features of my new car!

Helpful 0

Report | Print