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Capital GMC Buick - Service Centre

Edmonton, AB

4.7
135 Reviews

135 Reviews of Capital GMC Buick - Service Centre

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February 13, 2022

Capital GMC Buick is my first choice of a GMC Buick dealership that I would take my General Motors vehicle to in Edmonton. More

by gentlejack1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Mohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Capital GMC Buick responded

WOW!! Thanks so much for the great review! We are so happy to hear we were able to impress you. We look forward to the next time we get to serve you. Thanks again, - Dezeray H.

February 13, 2022

Always have a great experience when I come to Capital GMC. The staff have always treated me well. More

by Brettgandy6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Caird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kinniburgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Harms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azi Mazhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanbo Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Capital GMC Buick responded

Hi Brettgandy6! WOW! Thanks for leaving 5 stars for so many on our team! And thanks for sharing that you have a great experience every time. We truly appreciate clients like you and look forward to seeing you again soon! - Nicki

February 13, 2022

The capital GMC team is very supportive and always looking for ways to help. They offer fantastic services and always get the job done right. More

by Jordan Steinhauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Caird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Harms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gatschene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Gelinas, Natashia Nickerson
Feb 14, 2022 -

Capital GMC Buick responded

Hi Jordan! Thanks so much for the 5 stars across the board! We're proud to go above and beyond and we're extremely grateful for clients like you! Reach out to us anytime - Thanks again! - Nicki

February 12, 2022

I’ve been returning to Capital GMC for over 5yrs now. Never disappointed by the service and honestly we’ve received from Adam and his crew. Adam has always gone out of his way to make sure we leave as More

by TMillikin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Caird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gatschene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natashia Nickerson
Feb 12, 2022 -

Capital GMC Buick responded

Hi TMillikin! We are so incredibly grateful for clients like you and we appreciate you taking the time to give so many of us 5 stars!! Adam is always happy to go above and beyond for you and we look forward to the next 5 years and more! Thanks again! - Nicki

February 01, 2022

I brought my mom to buy a new vehicle . she was hesitant on switching from Lexus at first but Christian sold her on a new SUV. The experience was so easy and everything went smoothly. She couldn’t be happie More

by Vichel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Boersma
Feb 01, 2022 -

Capital GMC Buick responded

WOW! Thanks Vichel for sharing this! Christian had a great time working with you and your mom and we appreciate you bringing her in. If there's anything else we can do for you definitely keep in touch! Thanks again!! - Nicki

January 29, 2022

I'd like to recognize your Service Appointment Coordinator, Loni Maurer. I'm from Cold Lake here in Edmonton due to my sister requiring a cancer operation. I inadvertently let my 2016 GMC Terrain' More

by bdhammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loni Maurer
Jan 31, 2022 -

Capital GMC Buick responded

Hi Bill! Thank you so much for sharing your experience!! Loni truly cares about our GMC clients and it makes us sooooo happy to hear that she went above and beyond to help you out of a bind. We'll pass these very kind words of praise to the service department and if there's anything else we can do for you in the future, don't hesitate to reach out, it's been our pleasure! - Nicki

Jan 31, 2022 -

bdhammy responded

Not a problem, it was my pleasure to recognize Loni.

November 16, 2021

They help us and he explained everything including all the things work about the truck. More

by Ariel.m.gabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaskarn Janjua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Capital GMC Buick responded

Thank you Ariel.m.gabi! We are so thrilled you are loving the new truck!! We strive to make sure our clients know all the great things their new truck can do before they leave. If you do have any questions, don't hesitate to reach out to Jas and our team, we are happy to help!! - Nicki

Nov 17, 2021 -

Ariel.m.gabi responded

I’m not happy this time I’m so prostrated because my new truck is not working now.

Nov 17, 2021 -

Capital GMC Buick responded

Hello Ariel - First allow me to apologize on behalf of everyone here. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future. Again, our sincerest apologies, we will be in touch shortly! - Nicki

October 07, 2021

Great Friendly Service and knowledge. Would recommend Capital Service Department. Thank you Capital Buick GMC Service. More

by michellekrawchuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natashia Nickerson
March 25, 2021

My experience with this dealership includes service and sales for 17 years. The service has always been exemplary, especially from Melanie Caird! The same holds true for the sales team! After all, I just p More

by Lesley Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Caird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muzi Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nithin Thomas
Apr 08, 2021 -

Capital GMC Buick responded

Hey Lesley, Thank you so much for the lovely review! We truly appreciate you taking the time to share your positive experiences with us and others. It makes us so happy to hear both the sales and service team have gone above and beyond to make all your visits great. We can't wait to serve you again. Happy Driving! -Brittany

February 12, 2021

Disappointed and disgusted for purchasing a GMC Denali at this dealership! I live in remote northern Canada and was expecting customer service to be top priorty when I came to this dealership in 2019. Yester More

by Denali Driver
Recommend Dealer
No
Employees Worked With
Goldie Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Capital GMC Buick responded

Hi there, Thank you for taking the time to let us know about this, and know that we value your feedback to help us to improve our business. We are very sorry to hear that your experience was not satisfactory and understand your frustrations. If you would like to chat with our Parts Manager, Amanda, she would be happy to discuss it further. Kind Regards, -Brittany