Capital GMC Buick

Great experience Lawson was fantastic to work with. He was clear, knowledgeable and made us feel comfortable. He guided us through the process without confusion. Went Lawson was fantastic to work with. He was clear, knowledgeable and made us feel comfortable. He guided us through the process without confusion. Went above and beyond to ensure the car was clean since we were taking it home that day. More

Great experience. Great service and follow up. Did not take up very much of my time. Goldie found what I needed and offered me a deal I couldn’t refuse. Great service and follow up. Did not take up very much of my time. Goldie found what I needed and offered me a deal I couldn’t refuse. More

A+ Outstanding! I wouldn’t go to any other dealership......and I highly recommend the dealership....and especially Caleb to anyone looking for excellent help in buyin I wouldn’t go to any other dealership......and I highly recommend the dealership....and especially Caleb to anyone looking for excellent help in buying a great car. I am thrilled with my new Terraine and very thankful to Caleb for making the entire experience a joy. I will be his customer for a very long time. All in all.....an A+, outstanding experience. More

Not valued as a customer After having to reach out to the Service manager to have my original problems dealt with, my recent experience proved that I was never valued as a cus After having to reach out to the Service manager to have my original problems dealt with, my recent experience proved that I was never valued as a customer. I give credit to the service manager Lino who I had corresponded with for the majority of my latest experience. I do believe he wanted my issues resolved. It's unfortunate that his service department wasn't able to deliver as promised. I was treated very poorly by the service advisor from the moment I went to drop off my vehicle. I understand that customer comebacks aren't the greatest thing to deal with, but it is the perfect opportunity for the dealer to make things right and keep a customer happy. Not only was I talked to in a condescending tone, but when I brought up a few questions and concerns they were dismissed as if I was out of my mind for asking such. I was even told " 4 (four) of us can't be wrong" by the service advisor when I commented about a nail in my tire. It took me 30 sec outside to find the nail that "4 trained technicians" couldn't find. The issues from there just continued. I appreciate the effort by Lino, hopefully the service team learns something from this. More

Poor service from the service department From the start when I had made the appointment for my 2017 Envision- which I had purchased from Capital Buick, I had stated that I worked until 6pm an From the start when I had made the appointment for my 2017 Envision- which I had purchased from Capital Buick, I had stated that I worked until 6pm and I would be picking up my vehicle after work. I was told that this was not an issue. I was called during the day to let me know that my vehicle was ready for pick up. Again at that time I had confirmed that I worked until 6pm and I would need to pick up my vehicle after then. I was told it would not be an issue. I had also requested pricing and availability on a block heater for my car. Much to my surprise when I arrived at the dealership around 6:20 pm to find the Service department closed. I went to the front doors only to find them locked as well. Needless to say I was not impressed. Luckily enough I was able to get the attention of a salesman who was still in the dealership who after hearing my story let me in. He was helpful in locating the work order and after a bit of time finding someone who was able to take payment. I then went out to the lot to get my car and head on my way. After reviewing the completed work order it was noted that they had found a nail in the right rear tire and that they had removed the nail and rotated the tire to the front left. After inspecting the tire before I had left I noticed that the nail was still in the tire. I was extremely disappointed by this. As well there was no parts quote for the block heater that I had requested. I had tried to contact the service department after my appointment and was told that I would receive a call back. I am still waiting. Shortly after my appointment I received a follow up email about my service where again I had stated my issues. I never received a call back following up on my complaints. To this day over a month later I still haven't received a follow up, despite reaching out to the service manager, service foreman and the GM. More

So Great! I had a wonderful buying experience twice now at Capital GMC. I bought a sparkly new Denali last week and Caleb was awesome. I arrived at the dealer I had a wonderful buying experience twice now at Capital GMC. I bought a sparkly new Denali last week and Caleb was awesome. I arrived at the dealership and he had taken a vehicle out of the snow and got it all cleaned up before I arrived. He had a cup of coffee waiting and everything. It was all the small details that made my experience so good. I was introduced to people I may need to talk to later on in the service department, and around the dealership. He had my tires and floor matts changed over, and ensured all my onstar and satellite radio was set up and running. He was a pleasure to deal with, and very friendly. I will recommend that everyone goes to Capital GMC from now on. Thanks a million Caleb, I love my new truck! More

2019 Canyon Denali Was an awesome experience. Would recommend Caleb Fisher to buy a vehicle from. Going to enjoy my new 2019 Canyon Denali. Go to Capital GMC and see Cal Was an awesome experience. Would recommend Caleb Fisher to buy a vehicle from. Going to enjoy my new 2019 Canyon Denali. Go to Capital GMC and see Caleb. More

Two thumbs wat up, and at the 9 and 3 possition. The salesman, Mark King, was excellent. He is direct and easy to deal with. All messages were returned with answers to all questions asked. The pri The salesman, Mark King, was excellent. He is direct and easy to deal with. All messages were returned with answers to all questions asked. The pricing was so competitive I drove 1,000kms to do the car deal. There were no last minute surprises. The car I purchased was spotlessly clean inside and out and there was no hassle on the pre-negotiated price of my trade. I highly recomend this dealership. More

Quick and easy. Walked away happy They met my specifics I had asked them to in order to finalize a deal. After shopping around for comparable vehicles, they worked the hardest to earn They met my specifics I had asked them to in order to finalize a deal. After shopping around for comparable vehicles, they worked the hardest to earn my business. More

It was an amazing experience with Goldie Singh Goldie Singh is very punctual, knowledgeable and friendly. I really appreciate the efforts that he makes for the satisfaction of his customers. Thanks Goldie Singh is very punctual, knowledgeable and friendly. I really appreciate the efforts that he makes for the satisfaction of his customers. Thanks for all the help Goldie More