Capital Chrysler Jeep Dodge

Received awful customer service from the girl who answered the phone at service desk on May 19th 2020 at 11am. Giving me attitude from the moment she picked up the call to her replying “I don’t get i answered the phone at service desk on May 19th 2020 at 11am. Giving me attitude from the moment she picked up the call to her replying “I don’t get it there are signs outside can you not read?”. I’m shocked that your employees treat your customers this way. you just lost a customer. More

I am very pleased with the professional and speedy process provided to me by Josh in sales and Mike in finance. I told them what I had in mind and they delivered on point with a very painless process process provided to me by Josh in sales and Mike in finance. I told them what I had in mind and they delivered on point with a very painless process from the start right to the day I picked up my new 2019 Ram 1500 Classic. More

Excellent service provided by Ryan Rodney. I was in a bit of trouble with my wiper breaking at the start of my 7 hour drive home. The service was friendly and fast and I was on my way! Wonderful. Than bit of trouble with my wiper breaking at the start of my 7 hour drive home. The service was friendly and fast and I was on my way! Wonderful. Thank you More

Great Experience Positive experience from start to finish. Josh was very pleasant, knowledgeable and upfront. We felt comfortable during the entire process. Johnny Positive experience from start to finish. Josh was very pleasant, knowledgeable and upfront. We felt comfortable during the entire process. Johnny was an excellent tutor demonstrating the functions inside the Jeep. We will be back. More

I’m a return customer thanks to Josh because of the I’m a return customer thanks to Josh because of the way he treated me on my purchase of my new Dodge Laramie. Thank you I’m a return customer thanks to Josh because of the way he treated me on my purchase of my new Dodge Laramie. Thank you More

Friendly, Patient and Awesome service!! Chris worked with me over several months finding me the perfect match of Jeep I was looking for! He was super patient and knowledgeable and answered Chris worked with me over several months finding me the perfect match of Jeep I was looking for! He was super patient and knowledgeable and answered ALL my questions! He is a very friendly and easy to talk with. I would highly recommend Chris!! More

Jaime was great to deal with. He treated us like family and made sure we got what we wanted for the price we wanted! Would definitely buy from him again! and made sure we got what we wanted for the price we wanted! Would definitely buy from him again! More

Moe was great to deal with. Answered our questions quickly and made the deal we wanted happen without being pushy. Highly recommend Moe and Capital Dodge quickly and made the deal we wanted happen without being pushy. Highly recommend Moe and Capital Dodge More

Great customer service Overall we had a great experience at Capital Chrysler Jeep Dodge. We found a RAM truck online, called the dealership and were put in contact with Chri Overall we had a great experience at Capital Chrysler Jeep Dodge. We found a RAM truck online, called the dealership and were put in contact with Chris MacCuaig. We arranged a time to meet and test drive the truck. From the moment we walked into the dealership we had a great experience. Chris was very professional and helpful. Negotiations were fair and transparent. We highly recommend Chris MacCuaig and would definitely go back to deal with him and the dealership. More

Excellent & Professional A week ago I received an email from Craig comparing my current vehicle to a much newer one and it mentioned that I could get it at the same monthly pa A week ago I received an email from Craig comparing my current vehicle to a much newer one and it mentioned that I could get it at the same monthly payments. I called Craig and setup an appointment to talk. He was very friendly and professional without being patronizing. I met him later that morning and he patiently described the deal, and while the car that I was expecting to get into had already been sold Craig had prepared a better alternative that would not impact my budget and more than my current car. I don't like being 'sold' but I do like great customer service - and that's what I got. He walked me through the process and introduced me to Tony the finance guy and between the two of them were able to put together a deal that I could work with. Chris then arranged to have my snow tires put onto the new vehicle when I picked it up. The new car had been detailed perfectly, the final paperwork was quick and well organized. Overall a 5 star experience. I've purchased my last three cars at Capital for good reason - you guys make a good win-win deal and I drove away a very happy customer. More