Lauren Rossini | Page 9

Kevin was very knowledgeable and pleasant to deal with. He went out of his way to explain the different functions of my NX250. Thanks again. And a big shoutout to Lauren Rossini who made my day,she is very He went out of his way to explain the different functions of my NX250. Thanks again. And a big shoutout to Lauren Rossini who made my day,she is very pleasant to talk to and has a great sense of humour. Ron More

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Best dealership by far. Rick was fantastic with the entire process. If your looking for a new or used vehicle, contact Rick. I've had such a great experience with both my ca Rick was fantastic with the entire process. If your looking for a new or used vehicle, contact Rick. I've had such a great experience with both my cars that I've purchased through Lexus. Would not go to another dealer. Thank you so much for being great in all you do for your customers! More

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Truly grateful for Lexus. I wouldn't go to another dealer. I've had the best service with both vehicles I have purchased. Rick Watson has been amazing, best in sales in my opi I wouldn't go to another dealer. I've had the best service with both vehicles I have purchased. Rick Watson has been amazing, best in sales in my opinion!! Thank you Rick! Would buy another Lexus tomorrow from you if I had to. Thank you for answering all my questions. You've made the experience amazing! Best dealership by far! More

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Excellent dealership. Jillian Cook at the London location was absolutely amazing; she went way beyond expectations to find us the right vehicle we wanted. She put tremen Jillian Cook at the London location was absolutely amazing; she went way beyond expectations to find us the right vehicle we wanted. She put tremendous amount of time and effort to search for months and we are very appreciative for it. The dealership is very friendly, feels like a warm environment. Everyone is nice and helpful. Delivery day was easy and well organized. Thank you everyone who made this happen! More

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I have purchased or leased a Lexus continuosly from this dealership since 1998. I have been consistently impressed with essentially everyone I have encountered with their professionalism, compassion, and a dealership since 1998. I have been consistently impressed with essentially everyone I have encountered with their professionalism, compassion, and a culture which makes the customer feel that they are the most important person. Amongst all the Lexus staff that I have encountered, two stand out. One is Jillian Cook who was the point person for my recent purchase of an NX. She stood out as the consumate "listener", who understood my current unique circumstances and worked tirelessly with Stephanie Shearsby to make the deal a reality. The second individual is Romeo Nissan. Once again, as with Jillian, his main strength is that he listens and makes the customer feel "special" and valued. These qualities are of immense value in service delivery (I compare my treatment at Lexus with the local Mercedes-Benz dealership). I would strongly recommend the Lexus dealership to anyone interested in a new vehicle purchase. More

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Love Lexus of London! They are always there to help and they sell quality cars!! Rick Watson has helped us a few times with the purchase of a vehicle and he is always fa They are always there to help and they sell quality cars!! Rick Watson has helped us a few times with the purchase of a vehicle and he is always fantastic!! More

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Fantastic dealership! ! I found the employees very nice and always helpful everytime I went into the showroom. ! I found the employees very nice and always helpful everytime I went into the showroom. More

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Sue has been excellent to deal with, the dealership has been great. This is our 3rd vehicle from london lexus. Karen and Romeo have been excellent in service also. Lauren in the business office was great a been great. This is our 3rd vehicle from london lexus. Karen and Romeo have been excellent in service also. Lauren in the business office was great as well. would highly recommend More

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Jillian was amazing. I was in the market for a new car and Jillian helped me find the perfect match. She went above and beyond to make sure i had everything i needed and I was in the market for a new car and Jillian helped me find the perfect match. She went above and beyond to make sure i had everything i needed and more! On delivery, the entire team made me feel extra special and made sure i knew everything about my new car before driving away. Love the car and will back for number two soon!! More

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Responsive, fair, efficient and professional is how to best describe our experience with Jillian and Lauren of Lexus of London. We were very impressed with the team and how well they coordinated our requ best describe our experience with Jillian and Lauren of Lexus of London. We were very impressed with the team and how well they coordinated our requirements and took the time to answer all of our questions and there were many. very impressive team and facility. More

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