Kyle Martin | Page 3

Carson worked extremely hard to get things done. He was persistent and a little creative to make this come together. He is an asset to your company. persistent and a little creative to make this come together. He is an asset to your company. More

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My experience with Sales Associate Rob Martin at Island Ford was great! Bought my Mustang in May 2020 and when I had a battery issue a week after purchasing, they were incredibly accommodating! Replac Ford was great! Bought my Mustang in May 2020 and when I had a battery issue a week after purchasing, they were incredibly accommodating! Replaced it right away. Boris was also outstanding In the service department! More

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Thanks to Abe and all the staff at Island Ford for helping our family find a quality used F-150. Abe had been working with me for a couple months and did an excellent job building a client relationshi helping our family find a quality used F-150. Abe had been working with me for a couple months and did an excellent job building a client relationship and finding a suitable vehicle for our needs. I would recommend this business. Thx again Abe! More

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From the moment I walked in I felt welcomed. The space is inviting, bright and clean. The sales department were all friendly even though I was working with only one person - so I felt taken care of. Abe and inviting, bright and clean. The sales department were all friendly even though I was working with only one person - so I felt taken care of. Abe and I spent the majority of our time talking about life and probably 10% of the time on the car. No pressure, no gimmicks, no BS. Abe was genuine, personable and was attentive to my needs. It’s clear that the work culture here is client focused and employees are primarily mentored to seek out the needs of drivers rather than pushy sales targets. More

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most enjoyable experince Honest and sincere experience in buying truck. 2 nd truck drought from David Faithfull Very pleasant and knowledgeable man,, show room clean and com Honest and sincere experience in buying truck. 2 nd truck drought from David Faithfull Very pleasant and knowledgeable man,, show room clean and comfortable lots of room to stay apart. ( COID 19 ) More

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Professional and Respectful I have purchased more vehicles over the years than I can reliably remember. Privately, at auction and through dealerships, new and used, cars and truc I have purchased more vehicles over the years than I can reliably remember. Privately, at auction and through dealerships, new and used, cars and trucks, for both business and personal use. The task is always tedious and sometimes less than pleasant. I was surprised with my experience at Island Ford. At no time did I feel pressured and at no point was there an attempt to up sell or confuse. The bargaining process, often laborious, was quick and painless. My concerns regarding some mechanical issues were not brushed off as is usually the case with used car dealers. Quite the opposite in fact. I was treated to actual service! A test drive with a service representative to identify my concerns and a day in the shop to resolve the issues. This was prior to my committing to the deal in any way other than a "subject to". That showed a real commitment to providing a quality product. If not to me, then to the next potential buyer. I feel comfortable recommending Island Ford and in particular Dave Faithfull to friends and family. Something I rarely do. Referrals can come back to haunt you so, it had best be well thought out. A note of thanks also to Kyle Martin and Steve Slee for the excellent service. More

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Dave treated us like royalty. Amazing knowledge of our vehicle, he was patient and understanding, and so nice. Highly recommend for any of your vehicle needs. The best!!! vehicle, he was patient and understanding, and so nice. Highly recommend for any of your vehicle needs. The best!!! More

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Easy going staff and great communication I dealt with Kyle (Sales Manager) and Dave Faithfull for a purchase of a used Honda Pilot. The deal was easy to negotiate and there was no cheesy sale I dealt with Kyle (Sales Manager) and Dave Faithfull for a purchase of a used Honda Pilot. The deal was easy to negotiate and there was no cheesy sales tactics. Dave had great communication before, during and after the deal. He even managed to track down the second key which saved me time and money. Dave is just a really nice, easy going guy too. More

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Best Dealership on the Island! One of the best dealerships I have been to. The sales team worked with us to find the right vehicle and the right price. The service department has One of the best dealerships I have been to. The sales team worked with us to find the right vehicle and the right price. The service department has been excellent with routine maintenance and repair work. And now with the customer relations department up and running any problems that are discovered are addressed immediately. They are a highly dedicated group of people with the goal of not just selling you a vehicle, but the right vehicle. More

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My experience with Island Ford I've received the best of service with Island Ford. In fact I cannot find the right words to say the service I've received in the last week from Dean I've received the best of service with Island Ford. In fact I cannot find the right words to say the service I've received in the last week from Deanna our service Rep that would explain the excellent service we've received from her and the kindness from the customer service rep on our visit to Island Ford. It's an above excellent dealership.. More

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