Etta Coccia | Page 8

Excellent service by Etta . The new building is fantastic Love the drive in part and you are greeted by a friendly face. Once inside everything is taken care off by th by Etta . The new building is fantastic Love the drive in part and you are greeted by a friendly face. Once inside everything is taken care off by the helpful staff. Tom Casement More

Helpful 1

Report | Print

Erinwood Ford Service I attended Erinwood Ford to get a slow tire leak checked. I did not have an appointment but Etta greeted me immediately and was very friendly and prof I attended Erinwood Ford to get a slow tire leak checked. I did not have an appointment but Etta greeted me immediately and was very friendly and professional. She had my tire checked right away. While I was waiting the sales person who sold me the vehicle, Martin Menzies, was there and checked in to see if everything was ok. He even check with Etta to see what was wrong with my tire. Unfortunately they were unable to detect the source of the leak but Etta told me that the tire pressure was topped up and to come back in if it went down. I returned three days later and was greeted by Etta again who had the tire inspected immediately. The technician noticed that the valve stem and tire pressure monitor was problem. It was replaced under warranty without any issues. In the past 15 months since purchasing my vehicle from Erinwood Ford I've had nothing but positive experiences everytime I've walked in the doors. I have recommended Erinwood Ford to my friends and colleagues due to the friendly, professional, and knowledgeable staff that they employ. Keep up the good work! More

Helpful 2

Report | Print

EXCELLENT SERVICE, VERY PROFESSIONAL, PERSONAL AND HONEST Erinwood has serviced our vehicles for numerous years. Etta has very often looked after my daughter and daughter in law. Etta has always been courteou Erinwood has serviced our vehicles for numerous years. Etta has very often looked after my daughter and daughter in law. Etta has always been courteous and kept us informed as work progressed. We very much appreciated her attention to communication and detailed explanation. thank you Etta More

Helpful 0

Report | Print

Servicing my vehicle I had a terrible experience at another Ford dealership Etta gave me a whole new experience at Erinwood. I won't be returning to my home dealership as I had a terrible experience at another Ford dealership Etta gave me a whole new experience at Erinwood. I won't be returning to my home dealership as the customer service I received from Etta was exceptional! Probably one of the best!! More

Helpful 0

Report | Print

Exceptional service got me in and out really fast as I had a busy day at work but needed the service done quickly without delays. got me in and out really fast as I had a busy day at work but needed the service done quickly without delays. More

Helpful 0

Report | Print

Overall Service Have to give it to this dealership, great service staff, easy to deal with, especially my advisor Etta Coccia. She has made the service experience ver Have to give it to this dealership, great service staff, easy to deal with, especially my advisor Etta Coccia. She has made the service experience very easy for me. Walking into a service department as woman can be very intimidating but Etta always made sure I was taken care of. I highly recommend her and the service department at Erinwood Ford. More

Helpful 0

Report | Print

Always excellent service This my first Ford vehicle I have owned and every time I come to to Erinwood for service it's the best service I have ever received. The environment i This my first Ford vehicle I have owned and every time I come to to Erinwood for service it's the best service I have ever received. The environment is exceptional and the people are super friendly. More

Helpful 0

Report | Print

Just a quick recall part update Very impressed on the turn around time for a "master cylinder" replacement! Safety recall from FORD MOTOR CO. The new facilities look great and seem t Very impressed on the turn around time for a "master cylinder" replacement! Safety recall from FORD MOTOR CO. The new facilities look great and seem to be adding to customer service and turn around for ford clients. More

Helpful 0

Report | Print

Best Buying Experience - EVER I have purchased many vehicles in the past from other dealerships and you felt like just another sale. Not with Doug. He takes the time and effort t I have purchased many vehicles in the past from other dealerships and you felt like just another sale. Not with Doug. He takes the time and effort to get to know you and understand your vehicle needs. I have purchased 3 vehicles through him now and I know for sure my next will be with there as well Do make the mistake I did and look else where other to realize how good you had it the first time BIG HIGH FIVE for Doug Deserves Sales Man of the Year More

Helpful 0

Report | Print

Top Value for Money + Exceptional Customer Service If you want top value for your money combined with exception customer service, go to Erinwood. Over the years, I have bought 4 vehicles through Eri If you want top value for your money combined with exception customer service, go to Erinwood. Over the years, I have bought 4 vehicles through Erinwood's Victor Chacon and had all maintenance done by their service department. They are a dynamic team and continuously improving their game. Truly best in class. For Ford, I will never go anywhere else and suggest you to as well. You won't be disappointed. More

Helpful 0

Report | Print