216 Reviews
Write a Review216 Reviews of Alex Tapia
February 08, 2020
This is my first car and so it was a whole brand new experience for me. But Aaron’s a great guy! He went overboard with explaining everything about the car and finances, treated us like family, and made experience for me. But Aaron’s a great guy! He went overboard with explaining everything about the car and finances, treated us like family, and made the whole experience a great one! Buying a car can be stressful but the people at Ford make sure that you won’t feel that way. It is a very welcoming environment and they make sure that the whole family’s experience is happy one. Definitely drove out there with a smile on my face and a nickname to my car 😂. Thank you Aaron and everyone who made it all happen! More
Other Employees Tagged: Aaron Paul , Adel Al-Rayes
February 01, 2020
Peter has always made every aspect of buying a new car fantastic. He listens to what I want and always seems to find a way to make things perfect From start to finish Peter is your man fantastic. He listens to what I want and always seems to find a way to make things perfect From start to finish Peter is your man More
Other Employees Tagged: Luis Frada, Brandon Flonders, Peter Rousom, Will Taylor, George Anderson , Kyle Cornet, Juan Montoya, Shane Moss
January 22, 2020
We went in to renew our lease and the whole team worked together with us and exceeded our expectations!!! What a great team at Courtesy Ford Lincoln!!! Not "I would" but I WILL recommend them to everyone. together with us and exceeded our expectations!!! What a great team at Courtesy Ford Lincoln!!! Not "I would" but I WILL recommend them to everyone. Thanks for the new ride and your COURTESY...the name says it all!!! More
Other Employees Tagged: Bryan Williams , Adel Al-Rayes, Matt Armstrong, Juan Montoya, Mark Steven's
March 20, 2018
Best Ford Dealership in Ontario We have been purchasing vehicles from Courtesy Ford for over 15 years - 10 in total. Our 3 adult children have all purchased their vehicles here as w We have been purchasing vehicles from Courtesy Ford for over 15 years - 10 in total. Our 3 adult children have all purchased their vehicles here as well. I recently picked up my new Explorer. Dan Bee showed us a number of options in our price point and was thorough in explaining each and everyone of them. Courtesy Ford has an outstanding customer service history. From the time you pick up your new vehicle, to annual servicing and even follow up reminders. Their staff are friendly, courteous and very knowledgeable. The continually go above and beyond to ensure that you are well looked after. I would never consider purchasing or taking my car to any other dealer. More
Other Employees Tagged: Will Taylor , Dan Bee
March 14, 2018
Very friendly, best customer service Alex always offers best customer service.The service was on time.Very kind, polite and always greets customers with a beautiful smile:)Thank you Alex Alex always offers best customer service.The service was on time.Very kind, polite and always greets customers with a beautiful smile:)Thank you Alex More
February 26, 2018
Best Resolve Stellar work from all at dealership to resolve a known issue with the doors on my 2016 F150 Sport Super Cab. Service tried to repair under warranty 3x Stellar work from all at dealership to resolve a known issue with the doors on my 2016 F150 Sport Super Cab. Service tried to repair under warranty 3x - oil pressure pump went at under 25,000K on trip home from Toronto and issues with first tonneau cover. At this point very frustrated at not willing to go forward financing that truck for another 5 years with problems and was considering not going forward with a lease on a third work truck as a result. I have a second F150 XLT work truck and we have purchased our personal 2017 Escape at Courtesy as well. I purchased my first two used F150's for my business there in the past as well. So a lot of vehicles and I was hoping not to have to go elsewhere. Had an opportunity to do so when at an industry seminar but chose to give Zach and Courtesy a chance to see what they could do - Zach spearheaded action - Will Taylor , Zach, Judy et al all stepped up and moved the issue up the chain and have resolved the issue beyond my expectations - and I am in a new vehicle and will also be leasing a third truck for my business come April. More
Other Employees Tagged: Will Taylor , Matt Armstrong, Zach Desjardins, Judy Kok in Service
February 23, 2018
totally awesome service all around I had originally brought our vehicle in to be serviced again. The people at this dealership are always very good at getting the car serviced on the sa I had originally brought our vehicle in to be serviced again. The people at this dealership are always very good at getting the car serviced on the same day and are very good at keeping me apprised of what is happening. I then decided not to spend any more money on this car and then set about getting a new vehicle very last minute. having now purchased a new car and dealt with the old one was an awesome experience. More
Other Employees Tagged: Bryan Williams , Adel Al-Rayes
January 26, 2018
New Car Sales and service Courtesy Ford sales rep. Dee treated me with respect and complete honesty with my new car deal. I will return to Dee Menon with my future business and Courtesy Ford sales rep. Dee treated me with respect and complete honesty with my new car deal. I will return to Dee Menon with my future business and would Highly recommend all my friends to approach Dee for any help in purchasing a Ford. I have been a Ford purchaser for many years and this was my best experience every...Kudo's to Dee! Hats off to George Anderson for his help through the purchase process and cheers to the service team of Kyle, Alex, Hoen, Dan and the mechanical team for the patience and fair service they always strive achieve with all their clients More
Other Employees Tagged: George Anderson, Dee Menon , Kyle Cornet
January 17, 2018
Happy Customer I have always serviced my F-150 here since I first purchased it at this dealership. The service staff are always friendly, smiling and very helpful w I have always serviced my F-150 here since I first purchased it at this dealership. The service staff are always friendly, smiling and very helpful with any questions I might have. They will go out of their way to make sure I am happy with the work and that I get in and out as quick as possible. More
Other Employees Tagged: Peter Rousom, Will Taylor , Kyle Cornet, Shane Moss
December 15, 2017
5 star Service I came in on the weekend for a standard oil change and had wondered off into the show room while waiting. I had spotted Brandon whom had assisted me w I came in on the weekend for a standard oil change and had wondered off into the show room while waiting. I had spotted Brandon whom had assisted me with the vehicle I had brought in for the oil change. That said, Brandon was only In off shift to assist new buyers in picking up there new vehicle. I approached Brandon and he made the time for me to discuss the itch I had to purchase a new car. He took down all the information and was ready to start the look out. The Monday came around and Brandon had found me something better than I had hopped for. It was amazing, he was able to read my mind and work out a deal I couldn’t ignore. His quick response, custom service made all the difference. Thanks again Brandon. Happy Customer once again. More
Other Employees Tagged: Brandon Flonders, Will Taylor, George Anderson

