216 Reviews
Write a Review216 Reviews of Alex Tapia
December 14, 2017
Amazing service I purchased my Ford Explorer in 2015 at Courtesy Ford and have had all my service work since then completed at Courtesy. Alex has always been my Serv I purchased my Ford Explorer in 2015 at Courtesy Ford and have had all my service work since then completed at Courtesy. Alex has always been my Service Advisor and he is always very helpful and friendly. Recently I had transmission problems with my vehicle and Alex went above and beyond to assist me and get the issue rectified as quickly and at the best price possible! Thanks so much Alex I really appreciate all you do! More
December 11, 2017
Excellent Service I brought my 2008 Ford Escape for check up 2 or 3 weeks ago.. The experience with Advisor Alex was just excellent. It was straightforward and I was ve I brought my 2008 Ford Escape for check up 2 or 3 weeks ago.. The experience with Advisor Alex was just excellent. It was straightforward and I was very satisfied with the advice he gave. The service rendered was detailed and the problem solved to my satisfaction. For me Alex is a model employee you need to keep. More
November 16, 2017
Go big or go home Kenny took care of my needs and made sure that my expectations were met. He addressed all my concerns and after the pick up of my truck followed throu Kenny took care of my needs and made sure that my expectations were met. He addressed all my concerns and after the pick up of my truck followed through to make sure I was happy. Nice to see integrity and customer satisfaction is still a priority. More
Other Employees Tagged: Matt Armstrong, Kenny Haynes, Normy the receptionist. Mike in the truck service department.
November 11, 2017
Awesome Service Everytime I bring my Fusion in for service Alex takes extra care in providing me with the recommended maintenance and not to over sell me. I pick up m Everytime I bring my Fusion in for service Alex takes extra care in providing me with the recommended maintenance and not to over sell me. I pick up my car cleaned and done with the agreed service on time as promised. I highly recommend Alex and his team at Courtesy Ford. More
November 07, 2017
Great Service Ive purchased many vehicles from Courtesy Ford. Always a pleasure dealing with Alex when getting my vehicle serviced. He makes the process simple and Ive purchased many vehicles from Courtesy Ford. Always a pleasure dealing with Alex when getting my vehicle serviced. He makes the process simple and makes sure I leave happy. Thank you More
November 06, 2017
Exceptional Sales & Service I have been a customer of Courtesy Ford for over 10 years now and recommend friends and family to the dealership for sales and service. I have been a customer of Courtesy Ford for over 10 years now and recommend friends and family to the dealership for sales and service. More
Other Employees Tagged: Peter Rousom , Kyle Cornet
November 04, 2017
Great dealer and staff Both sales and service give you all their attention They are courteous, friendly, helpful and go out of their way to help you.Would recommend this d Both sales and service give you all their attention They are courteous, friendly, helpful and go out of their way to help you.Would recommend this dealership to any one Mechanics are also great More
Other Employees Tagged: Peter Rousom , Shane Moss
November 03, 2017
love the Explorer I bought a used explorer for two years and loved it. I wanted to upgrade it to a newer model and Kenny showed me a great deal on a pre owned 2017 expl I bought a used explorer for two years and loved it. I wanted to upgrade it to a newer model and Kenny showed me a great deal on a pre owned 2017 explorer that I couldn't say no to. Kenny and Matt are 5 star for sure. I have had great service from Courtesy Ford for 6 years since I've moved to London. Keep up the great service! Thanks to both Kenny and Matt. More
Other Employees Tagged: Matt Armstrong, Kenny Haynes
September 29, 2017
Amazing Salesman Kenny Haynes was extremely helpful, knowledgable and had overall great customer service. He has sold many cars to my family and I and makes the stress Kenny Haynes was extremely helpful, knowledgable and had overall great customer service. He has sold many cars to my family and I and makes the stress of buying a new car dissipate. The entire experience was very rewarding from start to finish and I am extremely pleased with my car. I would send anyone looking to buy a new car to Mr. Haynes, hands down. More
Other Employees Tagged: Will Taylor , Kyle Cornet, Kenny Haynes, Scott Lombardi, Shane Moss
September 23, 2017
satisfied customer fantastic customer service. extremely friendly sales and service. Alex and Moe was amazing. showed us all the things we needed to know.. Ford is lucky fantastic customer service. extremely friendly sales and service. Alex and Moe was amazing. showed us all the things we needed to know.. Ford is lucky to have Alex and Moe ?👍👍👌👌 More
Other Employees Tagged: Courtesy Ford

