After visiting most of the dealerships in London over the past few weeks, it was a pleasure to deal with Dee Menon of Courtesy Ford. Dee's knowledgeable and relaxed sales approach made the entire purchase transaction much easier and more satisfying.
I found your sales staff ( Bryan Williams ) very knowledgeable about the Ford Escape that I was looking at.
Ford was not my first choice, being that I had a Ford Edge and had terrible luck with it last year.
I had been looking at different brands (example Rava , and Canyon pickup ) the price and the no pressure was huge for me.
George the financial guy was great again no pressure explained my options and I went forward with the Deal.
Dealing with Juan was a very pleasant experience. He was friendly, easy to talk to and made sure I liked and understood what I was looking at. George also explained things wonderfully in regards to the extra warranties I was seeking. Overall this was a wonderful experience, unlike some other dealerships I had visited when searching for my new vehicle.
The whole dealership was excellent to deal with, We were referred to Courtesy by a friend. The sales Manager ( Luis Frada ) was amazing to deal with. He knew exactly what were were looking to do and made it happen. They had an excellent selection and we were able to pick out a vehicle we liked and make a deal!
Peter goes out of his way to ensure a good sales experience. He dealt with after sale issues that came up in an expeditious manner and to my satisfaction. Third vehicle purchased from Peter and very pleased with all experiences.
Highly recommend Courtesy Ford for both sales and service. Dee Menon is an exceptional sales consultant. Very knowledgeable, friendly and someone you can trust. He even set up the Lincoln Way app before leaving. Wonderful to work with.