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I was just going to test drive some vehicles and decide... - Lorettajackson76
I was just going to test drive some vehicles and decide what I wanted to buy. Paige was so patient while my 7 year old talked her ear off during the test drives. She listened to my opinions on the vehicles we test drove and made suggestions based on what I thought. Six hours and 5 different test drives later I fell in love with a vehicle that wasn’t even on my radar. Thanks Paige!
We received great service from Jake Snip at Northland... - Linda & Greg
We received great service from Jake Snip at Northland Volkswagen. He was professional and
pleasant to deal with. We would recommend Jake and this dealership !
The sales and finance staff we dealt with at Southcentre... - KP
The sales and finance staff we dealt with at Southcentre VW had very poor customer service and communication skills. The salesperson had little knowledge of vehicles and did not communicate with the service staff. This resulted in me having to return multiple times to the dealership for an issue with the pre-owned VW I bought. We also had to wait for 45 minutes to sign paperwork with someone in finance even though we had an appointment. We had the feeling that the staff were withholding of details and only interested in what would make them the most profit while doing the least amount of work, regardless of the impact to the customer. Overall, a very frustrating and annoying experience buying a used car from this dealership.
Sherwood Park Volkswagen is awesome! Excellent customer... - Frontliner2020
Sherwood Park Volkswagen is awesome! Excellent customer service. Look for Fady, highly recommended. We went to Southgate Volkswagen and we were not happy so we decided to visit Sherwood park and purchased a 2019 Atlas.
My mom bought a used Honda Civic , she’s an older lady... - Daryl Gotti
My mom bought a used Honda Civic , she’s an older lady ready to retire. Been nursing over 40 years and Andrew mah sold her a vehicle that the AC doesn’t work. She bought it a couple mo the ago. So it was winter etc etc. The worst part about it is that she keeps getting told it’s her problem and no one will answer her or return her calls... she was told within the first 90 days she would have warranty..
This is your typical treat you good while you buy but don’t care about you after dealership
Brought my vehicle in for Seasonal Tire Swap today. Both... - Mhvns
Brought my vehicle in for Seasonal Tire Swap today. Both the Service Advisor Rhonda and Service Manager Holly were great/very knowledgeable. Overall great service. Would highly recommend Southgate VW Service.
Don't trust Rob or Max! If I were you, I would go... - cmacdonald363
Don't trust Rob or Max! If I were you, I would go somewhere else. The hail damage on our car is costing us thousands! The bluetooth doesn't even work! And they promised to send us a cheque for lunch that was supposed to be on them and they couldn't even do that. Worse experience ever! They seem professional at first but then you eventually find out how much bs that comes out of their mouth.
Proof of every bad stereotype about shady car dealers. - AirdrieHondaIsARipoff
Came in prepared to lease a new Golf - Knew exactly what a wanted. Barring grotesque incompetence, I was going to buy something.
Unfortunately - The Dealer add-on the game.!!!
Vehicle MSRP as per VW website: - $24,995.
Country Hills "Sale" Price?
With all their "mandatory" Bull$h*t add ons they started at $31,496.25 - Fully $4816.25 OVER MSRP
I just walked out.
Letter I got an email say the MSRP on the website was not correct and then in Alberta MSRPs were magically higher.
Again.. Total Bull$h*t.
I would walk before I bought a car from these.... people.....
PS - I was able to locate the exact VW I wanted and was able to buy it at exactly the price and payment available on the VW.CA website. from a dealer with different business practices than County Hills.
About a year ago my spouse leased a vehicle from Country Hills and it was a great experience - when I returned the sales person was gone. He was a nice guy, likely had too much integrity to work for these clowns.
I have been a customer at the service department for many... - Bergan
I have been a customer at the service department for many years. arrived at dealership at 4pm on Saturday with a serious issue that makes my car undriveable. Service department was closed so spoke with general manager and arranged to leave car for them to look at on Monday. I asked him to please loan me a car to get through until Monday because I am alone and have no one to call for a ride or help. He said he had no access to service loaners and would not help me. It is so disappointing when someone has the ability to do a kindness but will not. Time for me to find a new brand and dealership. Such a missed opportunity.
Lied to - Fiona
A few months ago I was having issues with my key fob and went in to get a replacement battery for it. The Parts guy seemed very helpful and replaced the battery but with a battery that was not new out of a packet. This seemed odd. I was charged a small fee. A week later it was not working again so took it back in and was told I needed a new key fob. An expensive purchase. I went home and “you tubed” how to change the battery. It was fairly long winded but I did it. No issues since then.
Bought a used porsche from these guys for $25000. 2 years... - rainalta
Bought a used porsche from these guys for $25000. 2 years later they contacted me and wanted to buy it. It was in nice shape still and we had only put on about 3000 kms on it since we bought it. Problem is they would only offer me $4000. As far as I an concerned these guys are con artists and I would never deal with them again. They just sent an email wanting to buy my car again. LOL.