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Pre-owned purchase - Pre-owned
Alisha Brausse and Madison Stoddart helped me with my purchase. Everything went really smooth and the car was ready when I showed up and it was better than I anticipated. Alisha even picked me up at the airport. I had a really good experience with the dealership, they went above and beyond.
Thanks to the team at Grande-Prairie VW.
Amazing Staff Amazing Vehicles - Tanis Trott
All of the staff from finance to sales to parts to service are amazing people and the vehicles sell themselves. They are reliable and safe and great for Calgary weather. I have relied on this dealership for 12 years now and I will keep coming back.
Top Reviewed Specialists At This Dealership
Internet Sales Associate
Assistant Sales Manager
Solid buying experience - Mfan
The only negative thing I have to say about this dealership and the sales experience is that they will push the typical overpriced protection products on you and make you sit through a whole lecture on it. Par for the course, but I wish this business practice was left behind. Now.. onto all the great things I experienced here.
Matt DaSilva was my sales associate. He used zero pressure, zero shady tactics, just a solid guy and some good conversation to boot. To top things off, after I had agreed to a sales price and he took off to confirm with management, he returned to offer me an additional discount for paying cash--something that he forgot to communicate earlier but could have easily swept under the rug. I think this speaks volumes about this dealership in terms of their sales approach and honesty. For this reason I believe I'll always feel welcome here and would absolutely buy from them again.
Other positives--the pickup experience was great although the office in the back where they hand you your keys could use some updating. Still, the staff was unbelievably friendly, informative, and fun to chat with.
This is a great dealership, I definitely would recommend it.
Lied to - Fiona
A few months ago I was having issues with my key fob and went in to get a replacement battery for it. The Parts guy seemed very helpful and replaced the battery but with a battery that was not new out of a packet. This seemed odd. I was charged a small fee. A week later it was not working again so took it back in and was told I needed a new key fob. An expensive purchase. I went home and “you tubed” how to change the battery. It was fairly long winded but I did it. No issues since then.
Very helpful - Dan O
We had a Pleasant experience, never really felt pressure to buy which was nice. Very helpful in finding a vehicle that suited my family and our needs .
Easy and no pressure buying experience - m2010
I bought a 2018 Tiguan from Alejandro (Alex) at 5th Ave VW a few weeks ago and it was an all around excellent experience. Right from the beginning there was no pressure at the process was fast and easy. I love the car so far. Thank you Alejandro!
overcharged. smashed my car up when it was in for service - Germancarz1
Just bad. Disrespectful. I took my new Jetta in once. Took the rest of my business to calgary.
I would rather waste the better part of a day in calgary than have these guys touch my car
Scammers, dishonest - Harcur
So bad. Can’t give them even 1 star. Putting a complaint in with AMVIC. Violated each and every rule and regulation AMVIC has posted. In a heated discussion about a vehicle they sold my army vet brother with ptsd, the sales manager stated that “he had to feed his family “. BY RIPPING VULNERABLE PEOPLE OFF??? Don’t know how he lays his head down and sleeps at night. Karma is a xxxxx.
Efficient, honest, and good service - Brendan
Had a good experience. Came from out of town looking at a truck they had on the lot. It was exactly as I was expecting. They gave me a good deal on it. No bs. I was back on the road in my new RAM within an hour and a half. And they managed to clean it during that time. cheers.
Proof of every bad stereotype about shady car dealers. - AirdrieHondaIsARipoff
Came in prepared to lease a new Golf - Knew exactly what a wanted. Barring grotesque incompetence, I was going to buy something.
Unfortunately - The Dealer add-on the game.!!!
Vehicle MSRP as per VW website: - $24,995.
Country Hills "Sale" Price?
With all their "mandatory" Bull$h*t add ons they started at $31,496.25 - Fully $4816.25 OVER MSRP
I just walked out.
Letter I got an email say the MSRP on the website was not correct and then in Alberta MSRPs were magically higher.
Again.. Total Bull$h*t.
I would walk before I bought a car from these.... people.....
PS - I was able to locate the exact VW I wanted and was able to buy it at exactly the price and payment available on the VW.CA website. from a dealer with different business practices than County Hills.
About a year ago my spouse leased a vehicle from Country Hills and it was a great experience - when I returned the sales person was gone. He was a nice guy, likely had too much integrity to work for these clowns.
Grande Prairie Volkswagen