Purchased a brand new 2018 Tiguan Highline and we had nothing but issues and problems. I was degraded by the Warranty Manager, who would only speak to my husband and refused to speak to me because I was a woman and didn't know anything. He claimed that my barely one year old Tiguan front grill that was said was showing rust stains was actually first from rocks, then from acid rain. I said he had to be joking, and that's when he refused to speak to me anymore. Issues continued.. That thing was in the dealership at least every few months for something. After a year, my husband and I were looking at getting rid of the vehicle, if only we could take the loss. Right now, we are almost willing to take the loss so that we don't have to deal with Southgate VW or that vehicle anymore. It has been such a disappointment with the amount of money we have put into it. The inconvenience, time off of work, tears, fighting and arguing is not worth it.