Lethbridge Volkswagen

We have been dealing with this dealership for over 8 years and they have always provided prompt courteous professional service and auto shopping experiences. Our vehicle are extremely reliable and we years and they have always provided prompt courteous professional service and auto shopping experiences. Our vehicle are extremely reliable and we are very proud to own a VW! Shelli and Jason are service professionals who care about our autos and ensure they are perfectly maintained. On time and on budget is the norm for all servicing. We appreciate the quality of service and care and attention our vehicles receive. Staff are professional and always willing to assist us with any questions we may have. Thank you Lethbridge VW for being there for us! More

Amazing dealership! ! Aaron was very easy to talk to, he was honest and easy to communicate with(in person and texting). I feel we purchased a quality vehicle for a gre ! Aaron was very easy to talk to, he was honest and easy to communicate with(in person and texting). I feel we purchased a quality vehicle for a great price. Jim(finance)was also very easy to work with. He’s effecient and helpful. I will return to Lethbridge Volkswagen again! More

Lied to A few months ago I was having issues with my key fob and went in to get a replacement battery for it. The Parts guy seemed very helpful and replaced A few months ago I was having issues with my key fob and went in to get a replacement battery for it. The Parts guy seemed very helpful and replaced the battery but with a battery that was not new out of a packet. This seemed odd. I was charged a small fee. A week later it was not working again so took it back in and was told I needed a new key fob. An expensive purchase. I went home and “you tubed” how to change the battery. It was fairly long winded but I did it. No issues since then. More

Some of the worst customer service. I took my car in to have service done and easily got some of the worst customer service I have had in a very long time. They had very long hold times, I took my car in to have service done and easily got some of the worst customer service I have had in a very long time. They had very long hold times, wouldnt return my calls and I talked to a few employees that had very bad attitudes. Will not return and would not recommend. More

Excellent Experience As a first time buyer, I was happy to feel comfortable from the moment I walked into the dealership. Taylen and Stefan were amazing to deal with! They As a first time buyer, I was happy to feel comfortable from the moment I walked into the dealership. Taylen and Stefan were amazing to deal with! They were very patient, answered all my questions, and made sure I got exactly what I wanted. The customer service was outstanding and I definitely recommend purchasing a vehicle from Lethbridge VW! More

Deb and Ron We had a very good experience purchasing our 2013 Jetta. Taylen was not pushy and he listened and responded to all of our concerns. He was very good t We had a very good experience purchasing our 2013 Jetta. Taylen was not pushy and he listened and responded to all of our concerns. He was very good to deal with. More

Excellent to deal with Taylor and Stefan were great to deal with. No pressure, patient, and answered all questions. I have bought VWs from other dealerships, but this was Taylor and Stefan were great to deal with. No pressure, patient, and answered all questions. I have bought VWs from other dealerships, but this was my best experience to date. More

Amazing service Taylen, Stefan and Ian at Lethbridge VW have provided my husband and I with above and beyond service. We have been thrilled with every aspect of the b Taylen, Stefan and Ian at Lethbridge VW have provided my husband and I with above and beyond service. We have been thrilled with every aspect of the buying process, they made every step of buying our 2018 VW Atlas easy! Caroline and David More

Great service The sales team was very easy to deal with, and did the very best to make sure we were pleased with our vehicle. Easy transaction The sales team was very easy to deal with, and did the very best to make sure we were pleased with our vehicle. Easy transaction More

Smooth trade in, and purchase I was looking for something easy on fuel, to trade my 2013 Touareg in on. We spotted a Nissan Juke on the lot, and Taylen made it happen. He did his h I was looking for something easy on fuel, to trade my 2013 Touareg in on. We spotted a Nissan Juke on the lot, and Taylen made it happen. He did his homework on the Nissan, and informed me of all the features I would need to know. He was low pressure, and friendly, which for a woman buying a car, is a nice change. Justin was also great helping to get the finance end of things squared away. I'm sad to have left driving the VW, but i'll be back one day! More