12 Alberta Mazda Dealers

Nice and easy staff, would refer my friends to this - manraj shahi

Nice and easy staff, would refer my friends to this dealership. Thank you park mazda

Do not buy from these guys, they sell broken vehicles…. - fady amer

Do not buy from these guys, they sell broken vehicles….i bought a 9k used vehicle from them and the transmission was not operating.. i take it back to them and they promised to take care of the situation..Dustin who sold me the vehicle and Anthony who did the paperwork said we’ll find you another vehicle do not worry and if you don’t like what we find we will refund your money …everyday with promises for 2 weeks and an unprofessional GM by the name of Naomi calls me saying i can’t do anything for you.. i had the vehicle for only 10 days and driven 3 times. Stay away from them

It is important for everyone to be on their toes before - TT

It is important for everyone to be on their toes before going to this store because if you are not careful, you will get ripped off. We were going well with Jass, the salesman, but when we indicated that we needed to leave and discuss the next day, the manager Salman Mansuri showed up and used his words and tactics to force us to agree and sign a letter of intent and pay a prepayment that was non-refundable and so so so small word that we didn't even notice it, and the staff didn't give us any indication of it. When we went back to check the price and the monthly fee on their website, other store and Mazda's website, we realized the difference was very big based on the same conditions. The next day we went to his store to question it and this manager kept covering with other things and stalling. After long time waiting and at our repeated request, they gave us the calculation in front of the computer in person, and then told us that maybe they had made a mistake in their system, and they would be willing to give us a discount. And at that point we needed to leave and they were going to do it the same way again. It made us feel like we were being cheated and duped. And the whole negotiation process made me as a consumer very uncomfortable and feel oppressed. We are afraid to proceed with the rest of the transaction with them. We would like to terminate and return our deposit. We informed the head office about what happened but got no response.

Its was good because the service was good and very easy - k1ngcr4zy5

Its was good because the service was good and very easy and fast and had very good hospitality

We had a NEGATIVE experience with Savanah. - buyer

We had a NEGATIVE experience with Savanah. After being told that we would have to order a new car and that it would take 3 months, we went home disappointed. We continued our search for a car and checked the North Hill Mazda site. There, it was exactly the car we wanted, color and all. It said just arrived. If Savanah had any motivation, she could have looked at the current inventory and found out the same information. Savanah proceeded to charge full price and was not willing to even through in floor mats. We will never come back to this or their affiliated dealerships for any future purchases. Incredible greed and incompetence from this salesperson. I'm sure she took full credit for this sale, which may NOT have happened.

We had a very disappointing experience with Kramer Mazda - Jeff

We had a very disappointing experience with Kramer Mazda regarding a warranty issue on our 2025 Mazda CX-5, which we purchased used from House of Cars but is still fully covered under Mazda warranty. A few days after owning the vehicle, we began receiving constant dashboard warnings saying “Key Fob Not Detected” — multiple times a day, even with the key fob inside the vehicle. We brought the vehicle to Kramer Mazda. weeks before this appointment. They replaced the battery and advised us to monitor it, but still they recommended scheduling a full service appointment for today. When my wife arrived for that appointment, she was suddenly told that we had to pay $169 for diagnostics just for them to inspect the issue. We questioned this because the vehicle is under warranty, and the problem is clearly ongoing and not caused by us. Still, they insisted we needed to pay if found no issue (as if they know already that no issue will be found) We agreed only because we were confident the issue exists and wanted it properly diagnosed. After the inspection, they told us “nothing is wrong,” did not offer any real solution, and still demanded payment. Meanwhile, the same error message continues to appear even right after picking the vehicle. If the problem is still happening, then clearly something is wrong, either with the key fob, the receiver, or the vehicle’s electronics. What made the experience worse was the attitude. When we tried to explain our situation, the staff, including the manager, were dismissive, unhelpful, and showed no willingness to assist or find a proper resolution. Instead of showing care or exploring options (like replacing the key fob, which is usually covered under warranty), they simply repeated their policy and insisted on payment. Even contacting Mazda Customer Support after that incident didn’t help. Instead of supporting us as customers with a legitimate warranty concern, they also insisted on the diagnostic fee. We left feeling frustrated, unheard, and still dealing with the exact same issue we came in for. This experience really damaged our trust in the dealership. I hope Mazda Canada sees reviews like this and improves how warranty issues and customer concerns are handled, especially when the customer is clearly experiencing a recurring problem.

Had a very pleasant trade up with Ray at Sundance Mazda. - Henrymagilton

Had a very pleasant trade up with Ray at Sundance Mazda. No pressure and straight forward information exchange. We definitely found the car we wanted, and are enjoying each day in our CX5. Thanks Ray.

I have visited the parts department twice needing parts - Jeff A.

I have visited the parts department twice needing parts for my CX3. Both ladies in the parts department that I dealt with were very pleasant and helpful. Both ordered my parts promptly. I found my experience buying parts refreshing as both ladies were very helpful, pleasant and customer service oriented. Landmark will see my business in future for sure, based on my buying experience with both ladies. The ladies I refer to are Jayla Z, and Coral S.... both are an asset to your business.. Thank you.....Jeff

I went into the service department thinking I needed a - ve6wce

I went into the service department thinking I needed a new key fob. It turns out Rob the service centre manager fixed it in 15 sec or less. Rob could have just as easily sold me a new key fob and I would have not been any wiser. This isn't the first time he has saved us a lot of money. A dealer ship is only as good as the service department. Gary Moe needs to do whatever is necessary to keep Rob on staff. I wish I could give Rob more then 5 stars.

Had right tailgate strut replaced. - BRoberts

Had right tailgate strut replaced. After charging me $1,067.83 for the part had the gall to charge 15.33 for shop supplies! When asked what supplies where used, received the reply, "We always charge a percentage for shop supplies." Oh, but you got a free car wash! Heads-up! Amazon.ca has the same strut for $427.63!!

Arvind, Matt, and Steve did a great job with my car - soorajminhas

Arvind, Matt, and Steve did a great job with my car buying experience making it painless and efficient !

extra milers - len

When we purchased a new vehicle from this dealership, the salesmen were top notch. Dan, Jeff, Daryl, actually listened to what was important to us and went the extra mile in service provided. We now own a 193 Mazda truck and a 2018Mazda SUV. Will be shopping here in the future. This was an excellent buying experience. We were especially impressed with the owner Barry. I Highly recommend this dealership.