Lexus of London

Lexus purchase My dealership, Lexus of London, experience was very pleasant and professional. Was a pleasure working with Rick Watson. He was the main reason I made My dealership, Lexus of London, experience was very pleasant and professional. Was a pleasure working with Rick Watson. He was the main reason I made my purchase decision even though I was an out of town customer and had other dealer options. Lexus should be proud to have Rick representing them. His calm professional manner and attention to detail, quick responses to email/calls was outstanding. The management team was supportive of Rick when they were asked for resolution to a small matter. I would highly recommend Rick and the Lexus of London team. Thank you Kerry Marshall More

Pure customer service. Great experience The interaction and professionalism we received was outstanding. Rick Watson must be commended. He is a very thorough and pleasant Sales representativ The interaction and professionalism we received was outstanding. Rick Watson must be commended. He is a very thorough and pleasant Sales representative to deal wit. My wife and strongly recommend him if you are considering a vehicle. Lauren Rossini was also very professional and took good care of ensuring she explained any additional options to consider. Thank you both. Pat & Jo-Ann Tricarico More

Excellent I needed to find a vehicle quickly and searched first on-line. I then when to Lexus of London and was introduced to Sue Vincent. Sue was efficient an I needed to find a vehicle quickly and searched first on-line. I then when to Lexus of London and was introduced to Sue Vincent. Sue was efficient and knowledgeable and informed me of available inventory. I didn't purchase a vehicle that Friday, but returned after the weekend and made the deal. I appreciated Sue's no-pressure approach and informative style. If in the market for a Lexus in future, I would definitely call Sue Vincent! I More

Fantastic Team I had the pleasure of dealing with Sue Vincent from Sales and Kylie Burridge from Financing. Both ladies were terrific to deal with. Sue was very in I had the pleasure of dealing with Sue Vincent from Sales and Kylie Burridge from Financing. Both ladies were terrific to deal with. Sue was very informative and ensured that all of my questions were answered. She was prompt, friendly, and was quick in responding thoroughly to my emails and questions. Both Sue and Kylie ran multiple numbers for me so I could make an educated decision on the financing that best suited me. I pick up my new-to-me car tomorrow and cannot wait!! More

Pleasant service, and I am delighted to have chosen Lexus, L The most pleasant thing was that Lexus provided a detailed description of the car before I drove away, and always smiled when I signed the contract. The most pleasant thing was that Lexus provided a detailed description of the car before I drove away, and always smiled when I signed the contract. More

Lexus NX Yes!!! This was the best purchase experience I've ever had. Went in with my game face on, totally not necessary. (And, if you're wondering, this is not someo This was the best purchase experience I've ever had. Went in with my game face on, totally not necessary. (And, if you're wondering, this is not someone from the dealership writing a fake review)Dealt with Rob, he was excellent. (Thanks Rob!) Customer service was excellent. Just great... More

Thanks After having several negative experiences at other dealerships, it was nice to come across a salesperson that was knowledgeable, and customer service After having several negative experiences at other dealerships, it was nice to come across a salesperson that was knowledgeable, and customer service oriented. Rick listened to what I had to say, and recommend the perfect car for my growing family. Thank you for your reassurance and making a very difficult choice easy! More

Very informative This was my first time looking to purchase a Lexus. I’ve wanted one for quite sometime and with my new line of work I’m happy to say it’s finally with This was my first time looking to purchase a Lexus. I’ve wanted one for quite sometime and with my new line of work I’m happy to say it’s finally within my price range. I didn’t know which model was best for me but I was well informed by the representative on which ones was suitable for myself and what i’m looking for! More

Winter tire change Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. More

oil change They have been providing very good service. I always do my service with them. Have been keeping my car in a good condition. Reasonable price as well. They have been providing very good service. I always do my service with them. Have been keeping my car in a good condition. Reasonable price as well. More