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Lexus of London

London, ON

4.9
3,595 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,595 reviews

October 02, 2018

lexus is 300 Cant say enough about our experience at lexus of london, our salesman rick was professional efficient and very polite, i would recommend this dealersh More

by cullw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
September 30, 2018

Our Lexus Experience We live 7 hours away from the dealership. Rick worked very hard in meeting our request for availability, information and pricing. We have always enjoy More

by Jennysnewlexus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2018

Kind and Helpful Henry is very kind and patient. He answered and solved all my questions. I had a excellent experience in changing the tires in Lexus of London. More

by Ohm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
September 30, 2018

Great experience from team at Lexus of London Just bought a beautiful IS250 and the whole team was great to work with, starting with Sue Vincent in Sales, Kylie in Finance and Romeo in the service More

by srodriguez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
September 29, 2018

First new car purchase Everyone was a pleasure to work with. Very well informed and polite. I really enjoyed working with Rick I felt like he was really trying to get the ri More

by 85chev
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

easy and fast Pretty clear illusion of each car. Fair deals and easy processes. Jack and his assistant are able to speak Mandarin. In total, happy to cooperate More

by trickynerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

awesome Henry is very kind, responsible and patient. He gave me a good service experience in lexus london and i will definitely recommend their service to my More

by crystal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
September 29, 2018

Friendly helpful service My recent visit to Lexus of London resulted in a purchase of an IS350. Although it was an hour drive from my home, it was well worth it. Sue Vincent w More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Wonderful I purchased a new car from this dealership. The main reasons are: 1- very professional, specifically Rick 2- understanding my limitations and adap More

by folani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Good service Jack and Helen were being very helpful and patient to me, and they helped me to make the selection of cars that will suit me best. More

by Annabelle123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen
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