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Georgetown Kia
Georgetown, ON
2,014 Reviews
Georgetown Kia is a part of the Car Nation Canada Family of Dealerships where the commitment to customer satisfaction is top priority.
Opening in the early 2000's, Georgetown Kia is one of Ontario's earliest Kia Dealerships. Experience is one of Georgetown Kia's strengths within the ever-rising Kia brand.
Conveniently located in Georgetown's main strip on Guelph Street, Georgetown Kia includes a standalone, state-of-the-art facility for New Inventory, Service & Parts and an adjacent Pre-Owned building.
Georgetown Kia is one of the Toronto Area's most popular Kia Dealerships, accruing interest from Brampton, Burlington, Milton, Mississauga, Oakville, Orangeville & Georgetown!
Come in today & experience the Georgetown Kia Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,014 reviews
April 08, 2021
Great to deal with. Mitch Helped me through the process and even on days off he kept answering my questions. Process was done within a day of speaking with him. Excellent person and dealership to deal wit and even on days off he kept answering my questions. Process was done within a day of speaking with him. Excellent person and dealership to deal with. Thank you More
by jerry
Helpful April 08, 2021
I had an overall good experience. I appreciated the time and attention I received from everyone I encountered-they were an extremely friendly group. Thank you. and attention I received from everyone I encountered-they were an extremely friendly group. Thank you. More
by Janice
April 08, 2021
HI visit for service was hassle free , thanks for buffing out the scratches .Looks like a new car again . We are now a 2 KIA family. out the scratches .Looks like a new car again . We are now a 2 KIA family. More
by nfraser52
Employees Worked With
April 05, 2021
I have to start off by saying that I'm surprised that it had to get this far, yet here is my complaint. I had reached out to Georgetown Kia via their website to inquire about the terms of my extended warran had to get this far, yet here is my complaint. I had reached out to Georgetown Kia via their website to inquire about the terms of my extended warranty that I purchased. Whether it was my negligence in record keeping, or their negligence in including it in my package upon purchase, I had exited my 5yr warranty period and wanted to know the requested information as I’m considering my options of trading in or keeping my vehicle. Even though I had specifically reached out to the financial department, I nearly immediately hear from Harman via a phone message and email asking me if there is anything he can help me with concerning my vehicle, and that he would like to discuss my interest in trading in. I fill Harman in with my request, he confirms his system shows my warranty purchased and he is more than willing to help me, when would I like to come into the store? I again explain to him that before I make any appointments, I would like the information requested to make an informed decision, and if I do come in, Saturdays are best. I now get correspondence from Frank asking what time on Saturday is good for me to come in. I explain to Frank, just as I have explained multiple times at this point that first and foremost, I would like the information requested, and that I'm feeling pressured to come into the store during a province wide lockdown when I'm not even sure if I would be moving forward with a trade in yet. Everything changed at this point. The communication with Frank, while still professional, now becomes stern. Even though I had their full support prior, anything I ask now is shirked aside. I’m get responses like “We moved and it will take 1 to 2 weeks to pull the information about your warranty” and “our extended warranties change and I cannot tell you anything about what you purchased” (Remember when Harman said his system indeed shows him my purchase?). I think this is silly as I'm asking myself “what if I need warranty work? Will it take one to two weeks as my car sits in the shop to figure out what’s covered?” I am quite obviously being pushed under the rug at this point, yet I return his email asking him to send me the information once received and Ill contact him about a possible trade in after reviewing my information. This was on March 1st, and it is now April 5th. This was such a simple and small request met with abhorrent service. After two cars purchased from Georgetown Kia, I never once thought I would have to commit to a third car purchase before I'm allowed to ask for the terms of my warranty from them. I will not be brought to begging – the information has still not been supplied, and I will move forward without it praying that I will not need it. Thank you, Frank and Harman, for making an already difficult time that much more difficult. All corresponded has been saved, and available if requested. Thank you. More
by kgaudry
April 03, 2021
Mitch is the man! He seriously takes care of his customers and honestly is just on the other end of his phone whenever you need him! He is personable and ready to make sure you are informed about an customers and honestly is just on the other end of his phone whenever you need him! He is personable and ready to make sure you are informed about and happy with your purchase. His personal attention is what made this deal feel right!!! Thanks Mitch!! More
by Clarkey
April 02, 2021
Cameron was professional throughout the whole car buying experience. He did whet he could to ensure that the deal went through. It was a pleasure dealing with Cameron. experience. He did whet he could to ensure that the deal went through. It was a pleasure dealing with Cameron. More
by nana1967
Employees Worked With
April 02, 2021
Great review for Mitch and AndrewBoth provided Great review for Mitch and Andrew Both provided exceptional services. Great experience and love my new 2021 Seltos. I recommend Mitch. Great guy. Th Great review for Mitch and Andrew Both provided exceptional services. Great experience and love my new 2021 Seltos. I recommend Mitch. Great guy. Thanks you for a great car buying experience. You were knowledgeable, friendly and fun to spend time with. Thank you for setting up my car and for the cable. After a week of driving my car, it’s great. Love the car. Love the heated steering wheel and love the apple car play. Thank you Mitch. I am always going to buy my cars from you,, Marisa More
by Marisa-Gil
April 01, 2021
Ian Raine made the purchase of our new vehicle the best experience we have ever had when buying a new car. It was a stress-free experience that we will remember for a long time. Ian is friendly and perso experience we have ever had when buying a new car. It was a stress-free experience that we will remember for a long time. Ian is friendly and personable and listens to what you want and do not want in your vehicle. We highly recommend Ian and Georgetown Kia to anyone looking to purchase a new set of wheels. More
by Karen & Doug
April 01, 2021
Very friendly, helpful, they took their time with me and my family with no pressure . This dealership makes a good experience for coming back again. my family with no pressure . This dealership makes a good experience for coming back again. More
by rodrigocabello.0619
April 01, 2021
Spent the time to go through the entire car with me before buying and was patient through the entire process since it was my first time buying a car. before buying and was patient through the entire process since it was my first time buying a car. More
by dan
Employees Worked With
