Erinwood Ford - Service Centre

Best dealer in town! Trust worthy and honest aside from having plenty Of staff who are customer focused and really knowledgable They fix what needs fixing and get it r Trust worthy and honest aside from having plenty Of staff who are customer focused and really knowledgable They fix what needs fixing and get it right the first time . More

Highly recommend This dealership goes above and beyond. I just bought a car from here and I was running into an issue and wanted to get it checked. I came by and Raj w This dealership goes above and beyond. I just bought a car from here and I was running into an issue and wanted to get it checked. I came by and Raj was willing to help me even though service was closed for the day. More

True Customer Service It is my pleasure to write this recommendation for Victor Chacon, Sales & Leasing Consultant at Erinwood Ford, Mississauga. Victor has shown true cust It is my pleasure to write this recommendation for Victor Chacon, Sales & Leasing Consultant at Erinwood Ford, Mississauga. Victor has shown true customer service and professionalism while helping me in resolving “Panic Alarm” issue of my Ford Edge. That was very nice of him and shows true customer service he has provided to Ford Customers. More

RS recall and bumper replacement I want to thank Erinwood for their great service in regards to my recall and bumper replacement on a Focus RS. Mark Maguire coordinated everything whi I want to thank Erinwood for their great service in regards to my recall and bumper replacement on a Focus RS. Mark Maguire coordinated everything which was very helpful. I also dealt with Joe Engel in service who was very friendly! More

Great! Fast and great service. We told Martin what we were looking for and he got it for us. We are very happy with our purchase. Fast and great service. We told Martin what we were looking for and he got it for us. We are very happy with our purchase. More

Excellent service & Great Car Martin is a wonderful sales who patiently explained and taught me many features of my Fusion. He were very nice and friendly all along, and I will de Martin is a wonderful sales who patiently explained and taught me many features of my Fusion. He were very nice and friendly all along, and I will definitely recommend my friends to buy from him. More

Don't Trust Them! Took my 2013 Ford Focus in for a Warranty Covered Transmission recall and was informed that my no obvious concerns car was desperately in need of $170 Took my 2013 Ford Focus in for a Warranty Covered Transmission recall and was informed that my no obvious concerns car was desperately in need of $1700 in repairs. Warranty work did need to be done (also tech said 5 others he saw that day needed to be done too and they would book me in next wk). I refused the EXTRA repairs and took it to a local mechanic who found one major issue. He said it is VERY UNCOMMON for that part to go naturally on a car this age (Gasket appeared to be torn). Total repair cost including oil change $400. Called Ford to complain and they told me to take it back to them and say these exact words "Ford Canada has instructed me to tell you that I am here for Warranty Work ONLY". If I ever have to go back to this dealership for warranty work I will take it to another mechanic first for a once over. More

Lunch break again? Second time I have brought my vehicle in for service and have had an issue. First visit, I was told my tires were rotated (on the paperwork) when they Second time I have brought my vehicle in for service and have had an issue. First visit, I was told my tires were rotated (on the paperwork) when they actually weren't done. Regardless of the wear on the tires, do NOT indicate that a service has been completed when it hasn't. Both recent visits, my vehicle was finished within a timely manner, but my service person was "on lunch" and hadn't "gotten around to calling me yet". (Direct quote) Is it not possible for another person to make calls when vehicles are ready? Today it was 2 hours for an oil change and only because I saw my vehicle in the lot did I know it was done. I am not pleased with the service, and although the building is beautiful, I'll likely purchase my next vehicle elsewhere. More

SERVICE IS EXCEPTIONAL Have been dealing with Erinwood Ford Mississauga for 15 plus years. In the family we have 5 Ford vehicles all serviced at Erinwood. This week i droppe Have been dealing with Erinwood Ford Mississauga for 15 plus years. In the family we have 5 Ford vehicles all serviced at Erinwood. This week i dropped my 2013 F0rd F150 off for some front end work. Chris Scott looked after the service and stayed in constant contact with progress. He has always been professional and takes a personal interest in every appointment. I have complete trust in his honesty and integrity. More

Friendly relatable trustworthy dealer I went in knowing the type of car i needed and already have been at other dealerships before going to erinwood. I had a price point in mind and some f I went in knowing the type of car i needed and already have been at other dealerships before going to erinwood. I had a price point in mind and some features that i wanted. I met with Martin and he worked hard to find me the right car for me. He showed me many options and did his best to give me the best deal he possibly could. I did not feel any pressure to make a hard decision. To this day i still feel like a got a great deal and am very satisfied with the car and the entire process of purchasing it. I was also very impressed to learn how much the dealership does to give back to the community. I highly recomend Martin Menzies to anyone who is looking to buy a car. He'll put it all out o the table to find you what you need or want More