Lexus of London

Great atmosphere with friendly staff. I went there just to check out the Lexus RX350. I met Stephanie Shearsby ( sales manager). She was very knowledgeable and answered all my questions. Although I was a l to check out the Lexus RX350. I met Stephanie Shearsby ( sales manager). She was very knowledgeable and answered all my questions. Although I was a little nervous, she made me feel very comfortable that I purchased a RX350. More

Great experience at Lexus London My wife and I came into Lexus London a few weeks ago to check out the RX 350. Rick Watson helped us and answered all of our questions. Once all of thi My wife and I came into Lexus London a few weeks ago to check out the RX 350. Rick Watson helped us and answered all of our questions. Once all of this craziness is over we will be back! More

I came into the dealership with my wife looking to buy a new car. Rick was the salesperson that we had the pleasure of dealing with. He walked us through our options, treated us with respect & kindness. new car. Rick was the salesperson that we had the pleasure of dealing with. He walked us through our options, treated us with respect & kindness. we felt no pressure to buy or make a commitment on the spot. Rick allowed us to take a test drive of the car we liked. Although we decided to hold off on purchasing because of what has happened with Covid-19 we definitely took Ricks card & information & will definitely come back and recommend him to our friends Michael & Emily Pasch More

Great place! Clean beautiful showroom. Rick was very friendly and professional helping us look for a car that could fit the budget. Will be back for sure friendly and professional helping us look for a car that could fit the budget. Will be back for sure More

Very comfortable feeling Everyone at the dealership was pleasant and welcoming on first arrival and throughout the buying process. I would highly recommend buying from this de Everyone at the dealership was pleasant and welcoming on first arrival and throughout the buying process. I would highly recommend buying from this dealership or at least visiting to get a feel for how they do business. There was no pressure to do a deal at any time, which was much appreciated. Sue Vincent met us and spent virtually the entire afternoon with us driving 3 different versions of the RX 350. We had done our homework and sort of knew what we wanted but it was great to have someone walk us through the different options and make sure we were comfortable with the different configurations of the RX. I always cringe when I walk into a dealership and I know more about the vehicle than the salesperson but not with Sue, she knew her products well. We appreciated Alex's delivery presentation. We are very happy with our RX so far and look forward to enjoying it even more as we get into summer. Thanks to Lexus of London and especially Sue!!! More

Rick was incredibly helpful and answered all of our questions when my husband and I came in to the Lexus dealership. he was very knowledgeable and friendly. We will definitely be back again soon for a questions when my husband and I came in to the Lexus dealership. he was very knowledgeable and friendly. We will definitely be back again soon for a test drive. More

Rick is personable and knowledgeable! He was so helpful and made the experience enjoyable. I was nervous about making this purchase and he made me very comfortable and excited for it. Woukd definitely reco and made the experience enjoyable. I was nervous about making this purchase and he made me very comfortable and excited for it. Woukd definitely recommend his help to friends and family. More

Service for air-bag replacement Many thanks to Ms. Campbell for her outstanding service to me personally. I would certainly recommend anyone to this dealership for sales, warranty a Many thanks to Ms. Campbell for her outstanding service to me personally. I would certainly recommend anyone to this dealership for sales, warranty and service. Rob Mathieson St. Marys, Ontario. (March 2020) More

Simply the 'BEST' This is the second Lexus we've bought from Lexus of London. I've had 4 BMW's a Volvo and Mazda and the Lexus is by far the very best - for quality, de This is the second Lexus we've bought from Lexus of London. I've had 4 BMW's a Volvo and Mazda and the Lexus is by far the very best - for quality, dependability and especially the after sale service - second to none. This last car RX 350 saved our lives - without gong into details the car came to a dead stop automatically preventing me from rear-ending anther car doing 80KM /hour. Again 'Simply the "BEST" Evan Collins - London Ontario More

Great Experience My wife and I bought a RX450H. Kevin was great as a sale rep, we took our time with the decision and felt very little pressure (that is a plus). Jac My wife and I bought a RX450H. Kevin was great as a sale rep, we took our time with the decision and felt very little pressure (that is a plus). Jack did a great job of completing the final details of the deal. A couple of issues with the delivery in that all the dealer installed options where not completed, which could have been a result of completing the final deal over the phone. The issues where quickly and efficeintly resolved. We live over an hour away and Allan did a great job of ensuring the options where installed, he dropped of a loaner vehicle and then took our car to London. Only less than positive review would be with the technology specialist , they where nice and polite, but did not know that car that well. Suggest additional technical training on the different vehicles and the session include a drive to better demonstrate the different technology . More