189 Alberta Used Car Dealers

Buyer beware this dealership is very focused on making - pcenergy2022

Buyer beware this dealership is very focused on making money not on building relationships with customers. My experience with this company was far from desirable they had a 2007 picker listed for sale I had my nephew stop in and have a look at it for me ,he found the truck could potentially work for our up coming project , he told the sales girl he was dealing with, that it looked good and asked if it would be ok if i stopped by next day to have a look and potentially buy ,from that point on the Sales manager ,John took over the deal and told Jonathan my nephew, that another couple was coming back that night to buy , so if he wanted to stop that deal to put a non refundable deposit of $500.00 down at that would stop that deal. We put the deposit down, and I went there by 1:00pm the next day to inspect the truck on arriving I was greeted by Sales Woman Hannah which I would like to say she was very polite and knowledgeable and forthcoming, we started the truck and went for a test drive in the inspection process I found some potential problems mainly on the engine after finding issues, I asked Hannah if I could take the truck to a third party to have inspected at my cost she asked the owner and he said no, I asked to speak to him she took me to him and in our discussion he told me he does not allow customers to there vehicles off site for third party inspection, in our conversation I explained that the way the engine started there could be engine problems and I needed specific test done he stated only speedy Auto service could do the inspection at his cost. I said yes and I would like to speak to the mechanic directly. I stated if the picker truck checks out i will buy it. The next day Hannah called me said the truck was booked in for the following Monday and asked if that was a problem i said no my project does not stat till May 9. That afternoon I received a call from the Sales manager John Russell and he informed that there will be no inspection performed and that if i wanted the truck i could buy as is were is or he would give my money back. I told I didn't want my money back I wanted the few potential issues inspected and if check I would buy and that I was willing to have my mechanic come inspect on there site the next day. He phoned me back and said talked to the owner and he said no to inspection. In all my years off buying equipment I have never came across dealership that was apposed to a third party inspection, so after that phone call I was left with the feeling there is a conflict of interest between Cars Near Cost and Speedy Auto Service. When look on Cars Near Cost webpage Speedy Auto Service is on there as well I do not believe this dealership is dealing in good faith and are not selling the truth .I thought I would share my experience to hopefully save somebody the hardship and miss fortune of buying a unreliable vehicle. Karma has Beautiful way of writing wrongs. Have a great day

I had my my truck serviced at Shaw GMC and it was a - Kenwb

I had my my truck serviced at Shaw GMC and it was a pleasurable experience. Kaylee There-Quast was my service advisor, she was very pleasant and kept me advised on the progress of the work being done.

Fantastic service! - NickTaylor

Fantastic service! Marlon & Russel were amazing to deal with. Marlon was super patient with me in trying to figure out which vehicle to go with. Russel was a rock star in dealing with the finance side of things. Both of them went above and beyond the call of duty to make my experience at Straightline an overwhelmingly positive experience. While our 2017 dodge grand caravan served us well, we could not be happier with our new 2023 Jeep Cherokee! To everyone at Straighline, thank you! I will definitely recommend Straightline to everyone I know! Amazing!!!

know their job, trying to find an approach to everyone. - sashenkamykolenko

know their job, trying to find an approach to everyone. I definitely recommend them, thank you

We purchased a Factory Order 2024 Rav4 XLE Premium AWD. - jkrawchuk

We purchased a Factory Order 2024 Rav4 XLE Premium AWD. When I called in, I was politely greeted over the phone and transferred to Drew Lupul. The sales process from this point on was professional, transparent and I must say a great buying experience. I then received a call from Ashley Seguin, BDC Sales Manager to review all the details of the purchase which was very important since we were from outside of Edmonton and all communication was conducted by phone and e-mail. My confidence and trust were re-confirmed by Drew and Ashley that I was dealing with a business with high integrity. We took delivery Saturday, April 06th. Many thanks also to John, Travis and Danny! Happy Customers James, Rose and Brandon K.

really wonderful service was there and again treated me - azmy

really wonderful service was there and again treated me like family than you Rassel trying his best to give his best to help me and ofcourse than you nader wonderful man to deal with

If I could give them a lower rating, I would. - Rikkibowman

If I could give them a lower rating, I would. My son bought a truck from here, it was the only one they said he would qualify for (a low KM used Dodge) which he was also given late, due to an issues that needed to be fixed with the engine. He had the truck less than 3 months and the engine blew while he was working up North. He had to find someone to flatbed it home. Nothing was covered under warranty and he had to pay 20,000+ for a new engine, which took him 6 months to collect via borrowing. He’s 23, was using this vehicle to build his credit and obviously couldn’t use the truck his work. Everyone he has dealt with in this dealership has been useless. Now the loan company is after him for payments for a truck he JUST fixed and the engine HAD to pay for with CASH, since he was not able to get any further loans. He’s tried making payment arrangements with them for the 15 but they are still hounding him and those on the application. If he didn’t buy a new engine, he was stuck paying for a truck that he didn’t even have. We are going so be filing claims with AMVIC. I would use extreme caution buying anything from this company, especially if you’re just starting out or trying to build your credit. What has been done is completely unethical and consumers need to take caution when dealing with them.

Good salesman Justin: well informed, friendly and we - NJ

Good salesman Justin: well informed, friendly and we didn’t feel pressured. Answered all our questions. Finance Mike was also direct, and didn’t pressure us.

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

I saw this vehicle on Facebook marketplace and boom! - felixmusila35

I saw this vehicle on Facebook marketplace and boom! Am driving it! Thanks Jess for taking care of me!!

We came in knew the exact truck we wanted, test drove it, - Dissapointed

We came in knew the exact truck we wanted, test drove it, negotiated a deal, signed and paid deposit. Literally two days later we get a call from our sales person telling us that our deal is cancelled. I ask to speak to the GM, no call. I call back and speak with Lawrence, who not only talks over me but lies to my face and tells me my husband cancelled the deal. So then my husband decides to go in to understand what happened and Lawrence gets right in his face, threatens him and then threatens to call the police. Shortly after the General sales manager pulls my husband aside apologizes for the mess that Lawrence made and tries to sell us a different truck. This dealership is full of insane sales people with the most disgusting pressure tactics. save yourself time and go anywhere but here. I took the time to read the reviews after this incident happened to me. I warn anyone else to do the same as this seems to be an ongoing occurrence.

Good service and honest for all the numbers in financing - Jonald

Good service and honest for all the numbers in financing matter. Accurate promise time for the release of my vehicle purchase definitely would recommend to relatives and friends.

"I recently had the pleasure of making an out-of-province - karate30

"I recently had the pleasure of making an out-of-province purchase from Sherwood Park Volkswagen, and I can confidently say it was an outstanding experience. I want to extend my sincere gratitude to the entire team at Sherwood Park Volkswagen for making my vehicle purchasing journey truly exceptional. The finance team, in particular, deserves special recognition for their unwavering dedication to ensuring a seamless transition from purchaser to owner. Their commitment to their customers is commendable and made a significant difference in my overall buying experience. I wouldn't hesitate for a moment to consider Sherwood Park Volkswagen for another out-of-province purchase in the future. Warm regards, Mark Donlevy"

PLEASE STAY AWAY FROM THIS DEALERSHIP. - meenaiscanada

PLEASE STAY AWAY FROM THIS DEALERSHIP. THEY ARE FRAUDS AND CHEATS. Me and my family have owned six vehicles over the last two decades, bought from various dealerships in Edmonton. West Edmonton Hyundai is hands down the most corrupt dealership with business model based on defrauding unsuspecting customers. I went to see Venue, Preferred trim on a 48 months lease with 3000 down. The " Manager" took 15 minutes to "crunch the numbers" and I was given the figure of $203 biweekly which included some accessory package and delivery charges. I asked for the quote without any package and was quoted $195. I asked for price of block heater and was quoted 450. I had already done my homework using Hyundai Canada official website. The buweekly payment came out $144 and block heater at 330 including installation. When I confronted the salesperson, first he tried to further fool me with coming up with false statements and then when he realized that I had done my homework very thoroughly, he simply stated that will you buy it if I match the figure from Hyundai Canada website. Ofcourse I refused to give my business to such pathetic folks. I HAVE IRREFUTABLE PROOF OF THEIR DEALINGS AND ATTEMPTS TO CHEAT AND DEFRAUD. I WILL MAKE THE EVIDENCE AVAILABLE ON THIS REVIEW AND ALSO NAME SOME NAMES IN A DAY OR TWO AS THESE LOSERS DIDN'T EVEN HAVE THE COURTESY TO APOLOGIZE. MEANWHILE ANYONE WHO WANTS TO SEE THE EVIDENCE CAN CONTACT ME.

WARNING ⚠️ use extreme caution if dealing with this - Ts

WARNING ⚠️ use extreme caution if dealing with this organization. I purchased my truck from them, and the unbelieveable coercive tactics they attempt to use is extremely unethical. I was lied to by Janine, their finance person, told the day before my delivery, when I had my bank draft in hand, insurance in place, and a ride arranged etc. that they had gone ahead installed a 3M package on the truck and now if I didn't agree to finance it instead, or pay the additional $1200~, then the deal was off! I had already agreed and contract was set for delivery. So, I phoned my sales guy's manager (Kalvin) and he too said that they would have to peel off the 3M and it could damage it, the cost was mine... so I side stepped and went straight to service and verified first that there had been NO such work done to my truck, in fact they hadn't done any pre-delivery inspection or anything. They were all lying. In the end I talked to the GM (Mike) and my delivery was back on schedule, thanks to my tact and having back bone to stand up for myself - but I hate to think of the number of vulnerable and trusting individuals that have been taken advantage of in this way. When I picked up the truck, they very begrudgingly turned her over to me; not detailed, nor even washed or anything. Get better customer service at dollarama than here. Worst place I have ever handed a huge sum of money to. I wish there was 0 star option. Be careful when dealing with snakes, this organization is writhing with them.

The only reason its one star is because you cant rate - dwayne

The only reason its one star is because you cant rate negative . These guys are greasy scoundrels

Absolute crooks! - sue1henry

Absolute crooks! Trying to say my repairs were $6000 when I found a $100 part from Amazon fixed it. And had the nerve to charge me to do a diagnostic that was a complete fake.

Got my 2017 Jeep Renegade from this dealership. - jingbagang

Got my 2017 Jeep Renegade from this dealership. Sales Advisor Lance Christian Montanez helps me a lot, very friendly and approachable. Good dealership. Thumbs up!👍

Thank you so much ! - Angelo

Thank you so much !! Purchased an RV today best service I’ve ever seen. Everything was so fast and easy and they found the perfect fit RV for me and my pups. I will recommend Go Auto outlet in Edmonton to all my friends. Great jobs guys and thank you for making this an exciting experience today

Had my suv in for a service today. - Kscheiris

Had my suv in for a service today. Brittany was prompt and gave me a heads up on pricing before I left. Frank took me back home and picked me up, was a pleasant experience with him I enjoyed our conversation. My service was done in a convenient time and I was always kept in the loop!

From the first point of contact, William made this an - maura.odonoghue

From the first point of contact, William made this an easy process . They offered the highest price for my trade in out of four dealerships I had gone to . He found an suv to meet me at the payment I needed and received cash back to help me through Christmas. He was open and walked me through any questions I had. He answered texts even on weekends and holidays . Car came with two inspections which is great because that’s always a worry when buying used. He even delivered the vehicle and took my trade back to their lot for me . Highly recommended working with William if you need a new ride !

I recently purchased a vehicle (last week) from Sherwood - Keriktr

I recently purchased a vehicle (last week) from Sherwood Park Hyundai. The details on the listing were incorrect and the vehicle delivered to me did not have the advertised options. While at the dealership, once price had already been worked out, they tried to add an extra $1000 for new tires that were “already installed”. I refused this add-on and they included them in the price, which was great. But once I had the vehicle checked out at a local tire shop after delivery, the tires were proven to not be new at all, weird to see weather cracks on brand new tires……. I have attempted to contact the salesperson, sales manager, and dealership manager but no one will return my calls or messages.

I just bought a new 2024 Tacoma and the purchase process - r. Johnston

I just bought a new 2024 Tacoma and the purchase process was great. The staff at Country Hills Toyota were all very professional and very helpful. I highly recommend this dealer if you are buying a Toyota.

BEWARE ! - stan Lev

BEWARE !!! Feels like deal with scammers , If you have any problem with your car, specially , if your vehicle still under manufacture warranty - this guys will charge you an additional fee of 250.00 CAD even if your issue will covered by warranty . Then they tell you - that they will refund you that money if your issue will be covered by warranty and it is covered by warranty , but guess what - they lies ... BEWARE OF SCAM

I agree with all the other 1 star reviews, if only there - LANSINGJ

I agree with all the other 1 star reviews, if only there was a Zero. Same experiences: salesman taking advantage of inexperienced buyer (my daughter), finance Girl Laurie scribbles out 12,000 in extras at time of payment, won't refund the deposit so we can't go elsewhere. Suggests salesman isn't competent enough to know about undercoating, paint protection or truth about the "Alberta Package". No concern for the customer just get the sale. BUYER BEWARE!!! The Alberta package "MANDATORY" $3000 for a block heater, locking lug nuts, floor mats and lifetime oil changes. I would bet the car comes with this anyway so this is probably the salesman's commission. Matt never mentions that for each oil change there is a steeper and steeper charge to do an inspection on the vehicle before free oil change and if you bring it here, no courtesy ride to work or home… only 12Km Uber lift. Challenge them on anything and Laurie will bring in a manager?? who will tell you " We've never had issue with customers before… you are the only ones, you must be mistaken." She sits there and listens to the lies… disgusting...what kind of people work here and does the owner ever read the reviews? This has to be on him, it's his work culture. No brochures to tell you what you get for the options, in fact nothing in writing but the Big Of Sale. Imagine that, take my word for it…. yeah??? Beautiful little car but horrible company to deal with TOTALLY UNTRUSTWORTHY! Ruined the entire buying experience for us all and we won't go back for service either, I can just imagine what that would be like. Sad, sad, sad on all counts. How do they stay in business?

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Had the opportunity to use South Centre VW for my first - Daird McKee

Had the opportunity to use South Centre VW for my first service & windshield replacement on my 2022 VW Cross Sport. Jaden Mah (parts) was great, polite very precise and secured the windshield for me for the scheduled replacement later in the month. I was super happy with my interaction. Tyler Morin(service advisor) was equally happy to see me at 730am while it was -38 outside, explained scope of work, length of the repair, how to contact me for later in the day as well as ordering me a Uber to get me to work. Tyler also updated me on the repair as well as requesting approval on a service item that most dealerships in my past of just completed and charged me for, I approved the extra. I will be back, thanks for an amazing customer experience.

Spur of the moment breakdown on the road, had me looked - Tim Anderson

Spur of the moment breakdown on the road, had me looked after as soon as the parts were in the next day, thanks again.

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..