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Freedom Ford

Freedom Ford

7505 75 Street
Edmonton, Alberta T6C 4H8

Canada


Sales: (780) 462-7575
Service: (780) 466-9541

Manufacturer: Ford

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 129 reviews

4.8

4.8 out of 5

129 lifetime reviews

Freedom Ford

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Certified: Freedom Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Freedom Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Parts Store
Free Coffee Shuttle Service
Free WiFi Television
Instant Financing

shapend
6/14/2013 3:23:43 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason SpithakisJason Spithakis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Ford:

Jason Spithakis at Freedom Ford made my experience a great one! I have been vehicle searching for about 1 year, waiting to find the right deal to pop up on an SUV. I found a GREAT deal on my Kia, and Jason made my experience very easy- no pressure, realistic, knowledgable, and enjoyable. Thanks!

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TylerHynes
6/13/2013 4:17:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don BeckettDon Beckett
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Ford:

My experience at freedom ford was great. The sales Rep Don was a no stress kind of guy. We went for a test drive and he was very informative about all the features and options available with the car. He even got me free tint on the Car. There was no pushiness, or anything. Don was a great sales Rep, I highly recommend him when you stop by Freedom Ford.

I got top dollar for my trade and was very happy about that also.

The Sales manager was very friendly and literally asked how much I wanted to pay for the Car. We worked from there. I purchased a new 2014 mustang gt, they had it cleaned, buffed, waiting on the show room floor and ready for my to pick up. There was constant communication between them and myself even after and before they opened. I have never had an experience like this before at a dealership.

The Finance Guru Tim, was a great guy to talk to, didn't make you feel any worry about financing, or getting approval. During the wait for getting approval he was the only Finance rep that was at the dealership due to the other members being away. Even tho he was the only man taking care of financial business (excuse the pun) I had my car a day later and he was phoning me with constant updates to inform me that I was never in the dark about my car.

I was very pleased with my experience there, so much so that I have already recommended 3 people to go there. If you are looking for a new ford, or even if your not, I recommend that you at least go see how this dealership does business. They really set the bar for the rest.

Thanks again Freedom, I appreciate your help!

Tyler Hynes

Ps: They have a really sweet coffee maker that makes a bazillion types of coffee, CHECK IT OUT!

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ctreynld
6/9/2013 7:15:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wilf GruenheidtWilf Gruenheidt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Freedom Ford:

We appreciated Wilf's efforts with the whole step by step process. He phoned us when the keys arrived for the truck, help set up times to view the truck, and made us feel that we were important customers. We gave Wilf Gruenheidt (and Freedom Ford ) a great rating as it was all around a great experience. Our daughter is delighted with the F150! We would come back again and recommend Freedom Ford as a choice to others.

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Bf2013
6/7/2013 6:07:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jake PlotsJake Plots
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Ford:

Overall a great experience in buying my first vehicle from a dealer. Jake was very knowledgeable and helpful from the start.. I never once felt pressured. He had an answer to any question I could think of, even pointed out a minor scuff under the bumper that most would try to cover up. Very down to earth and tried to help me get the most out of my purchase. Was always available for phone calls about any little question I had, and helped me through the whole process of buying.

I would recommend this dealer to anyone, because all members of the staff are very friendly, helpful and professional.

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southey
6/7/2013 12:18:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andre JespersenAndre Jespersen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Ford:

I have bought a number of new and used vehicles of all makes and models, so I have dealt with a number of dealers and salespeople. I had a 2012 Ford Escape Ltd. that I wanted to trade in for a 2014 Mustang GT. I engaged local Ford dealers in Calgary and surrounding area with exactly what I wanted and gave them all a chance to earn my business. Some didn't get back to me and some tried pushing me towards their own agenda. I don't trust dealerships at all levels including salespeople, finance and service. I wasn't super happy with my responses locally so I searched out Edmonton dealers as well. That is where I learned of Freedom Ford and this website.

I sent a message to the dealership with my requirements and proposition. I got a message back from Andre that evening and it was probably 10 PM so he was obviously off of work at that time. He said he would get back to me the next morning which he did. There was no BS in dealing with him and they offered me the best overall deal of all dealers. More importantly, he offered the service I expect being a salesperson myself. After ordering my Mustang, he set out a timeline and roadmap of how things would go. He said probably 6 weeks from order to delivery and he was bang on. He kept me informed of the status the whole time with text messages and calls and promptly answered any inquiries I made to him. I just took delivery of my new baby yesterday and I have to say that I am 100% satisfied. Andre in particular as well as Freedom Ford have restored my faith in dealerships. Whether you are local to Edmonton or live in Halifax (maybe not that far away) call Andre and give him a chance to earn your business. Don't waste your time with the "stealerships" and go to the guy and team that will take care of you. It was well worth the 6 hour roundtrip and it is also a good way to get acquainted with your new toy. I highly recommend Andre Jespersen as your Ford representative. You don't know me but trust me. Call him and thank me later.

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Minkeyjay
6/5/2013 11:12:12 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kyle BlazenkoKyle Blazenko
Ron KoehlerRon Koehler
Jason SpithakisJason Spithakis
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Freedom Ford:

Our experience at Freedom Ford was an A+ right from the start. Over the phone Jason was informative and helpful. On site, Ron & Jason both did their very best to help us find the right vehicle for us. They were both attentive and knowledgeable. On the day of our purchase, Jason, Kyle & John bent over backwards to help us meet our finance needs and worked it out so that we could get the truck we wanted. We are so happy with our purchase, the experience we received and when we are ready to buy our next vehicle, Freedom Ford will be our first stop!!

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newspix
6/3/2013 4:43:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason SpithakisJason Spithakis
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Ford:

Having spent a couple of weeks looking for a particular car, I came across Freedom Ford. Salesman, Jason Spithakis, was very helpfull with his product knowledge. Buying from Freedom Ford and working with Jason made the decision to buy very easy and Jason delivered the car to my house the next day, saving me a trip back to the dealership. Excellent service! Thanx, Jason.

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ryandeboer
6/2/2013 12:11:33 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason SpithakisJason Spithakis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Ford:

My wife and I recently purchased a used 2006 Ford Escape XLT from Freedom Ford, and throughout our many interactions with Jason and the other staff at this dealership, we were consistently impressed with their professionalism and ability to ensure that we left satisfied.

We test drove the Escape twice before making our purchase, and Jason was accommodating enough to join us for a lengthy second test drive to make sure that we could be completely confident in our purchase before it was made. A week after we bought the vehicle we noticed that it was dropping some oil on the ground, so we returned to the dealership to determine if they could help us. Jason and the used sales manager Lino Marrelli told us without hesitation or reservation that they would take care of the leak at no charge, and set us up with a rental car while the car was being fixed. The Escape was returned to us two days later, and we have had no further issues in the following month.

As stated above, the staff at Freedom left us very impressed with their customer service. When the time comes for us to purchase our next vehicle, our first call will be to Jason Spithakis.

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Czeeda
5/29/2013 10:20:04 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jake PlotsJake Plots
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Ford:

I was looking for a used car as my 2002 Kia had just died. I called the dealership as I had found a vehicle on their website I was interested in. They passed me to Jake who advised that one was gone, but he had others on the lot. We went down that night and we were very impressed with Jake's helpful attitude and knowledge of the vehicle. He was more than happy to answer all our questions. When we went to pick up the car the next day he again spent all the time I needed to show me the features on the car, helped me sync my phone and answered all the questions I had. The car was immaculate just like he said it would be. This is one of the most pleasant experiences I have had in purchasing a vehicle and will definitely recommend both Freedom Ford and Jake to anyone I know who is looking for a vehicle. I know that if I have any questions I will be able to call him or go down and he will happily help me out. Thank you Jake for all your help. It's been a pleasure working with you. If and when I need another vehicle I will definitely be looking you up for your help and expertise.

Jim and Jackie

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Yorgerg
5/29/2013 5:47:16 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jake PlotsJake Plots
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Freedom Ford:

I found the used vehicle I was looking for on Kijiji, it was at Freedom ford. Jake got me the deal I was happy with, it was a very quick in and out type of deal. Jake set up myphone in the new truck and gave me a basic run through of all the options and features on it. I was a pleasant experience

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