Read Reviews West Edmonton Hyundai

West Edmonton Hyundai

West Edmonton Hyundai

10120 178st
Edmonton, Alberta T5S 1P5

Canada


Sales: (780) 484-3311
Service: (866) 950-3311
Parts: (866) 950-3311

West Edmonton Hyundai
Manufacturer: Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 207 reviews

4.8

4.8 out of 5

247 lifetime reviews

West Edmonton Hyundai

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Certified: West Edmonton Hyundai

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, West Edmonton Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About West Edmonton Hyundai

We are a family owned and operated dealership that knows that our customer service is our business. We dedicate our staff to strive to make sure you get the service you deserve. Thank you Edmonton for your review's and votes for honoring us as your Consumer Choice Award Winner for Automotive Excellence!

Give us the opportunity to make you next purchase fast, fun and friendly!

Please join us on Facebook or tweet with us on Twitter @westedhyundai to see the charities we support and also win great prizes, tickets to Edmonton sporting events and attractions.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

Drive-In Service Parts Store
Free Loaner Cars Free WiFi
Shuttle Service Pet Friendly
Express Service SatelliteTelevision
Children's Play Room Vending Machines
Customer Lounge Area Remote Starter Installer
Free Coffee Automotive Detail Specialists
After Hours Drop-Off Automotive Protection Services
Instant Financing Extended Warranty Dealer
Special Credit Finance Western Canada's largest Hyundai Showroom

joshdolan
5/23/2013 6:33:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kip RosvoldKip Rosvold
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of West Edmonton Hyundai:

Had an absolutely amazing experience with this dealership. The service was top-notch, they attended to all of our questions and concerns, and not only that, they gave us the best price around for our new car - no other dealer we contacted even wanted to go near the kind of pricing that Kip our Salesperson gave us in the end. Kip was really friendly, and he felt like a very honest and trustworthy person to deal with. Would hightly recommend you go check out this dealership if you're looking for a new car - you won't be dissapointed!

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squeeky
5/17/2013 9:19:32 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian DawsonBrian Dawson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of West Edmonton Hyundai:

This is our 2nd new vehicle purchased at West Edmonton Hyundai this year. Service has been outstanding, and Brian Dawson was excellent in ensuring our questions were answered. Dealership and Brian Dawson are both very highly recommended.

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Mack21
5/14/2013 4:52:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard  LamRichard Lam
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of West Edmonton Hyundai:

Richard Lam was excellent. He spend time with me and my Family, Listen to what we were looking for, can't wait to drive my New Santa Fe. I would definitely recommend this dealership, the Staff there is very friendly, Awesome job Richard.

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crusherbow
5/12/2013 12:59:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan SugiyamaAlan Sugiyama
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of West Edmonton Hyundai:

Allan explained all of the options well. He also explained the differences between the models. I also appreciated the fact that he suggested test driving both veloseter models before I made my decision.

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ellenhughes
4/27/2013 10:02:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kip RosvoldKip Rosvold
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of West Edmonton Hyundai:

Kip gives wonderful service. this is my second car purchase from him. He is friendly, cheerful, knows his products, is honest and is interested in meeting all the customers needs. A real pleasure to work with!

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Hofmann
4/21/2013 6:03:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan SugiyamaAlan Sugiyama
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of West Edmonton Hyundai:

My salesman was competent, straight forward and very helpful. He provided useful knowledge about the vehicle and sales, and he went the extra distance to help answer my questions.

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stevechapdelaine
4/20/2013 11:40:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron  RatsoyAaron Ratsoy
Alan SugiyamaAlan Sugiyama
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of West Edmonton Hyundai:

Impressed with the detail of customer care and sales service
Very nice dealership and supporting staff
I would highly recommend this dealership for any future sales / service
Thanks again Alan for your help in making this an easy purchase

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beccaandy
4/12/2013 3:16:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lloyd  Osler Lloyd Osler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of West Edmonton Hyundai:

From the moment we walked in, Lloyd Osler from West Edmonton Hyundai made our experience a great one. The day we stopped in, we were pressed for time but we knew exactly what we were after. Instantly, Lloyd looked up the model we were interested in and showed us what he had on the lot. He was very professional and he answered all of our questions. We ended up purchasing a used Hyundai from him after a nice, smooth test drive around the block. We would strongly recommend Lloyd since he is friendly, knowledgeable and well experienced with Hyundai's line of vehicles. He took extra time explain how the add-on features of the vehicle worked as well as explaining to us the benefits of an extended warranty. Thank you Lloyd!!! We LOVE our Vera Cruz! :)

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larefert
4/3/2013 12:51:19 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard McElreeRichard McElree
Alan SugiyamaAlan Sugiyama
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of West Edmonton Hyundai:

We were greeted at door by Alan Suglyama who presented me with his card and mentioned if myself or my wife had any questions, to let him know...We did have questions and he helped us out finding a great new car...He was very courteous and friendly and very knowledgeable and did not pressure us at any time, which is what we like when shopping for a vehicle...Together we all ran through what we were looking for, which included size of vehicle and accessories we wanted in that vehicle...After deciding on the vehicle we wanted, and all paperwork given to us for viewing, we were passed over to financial, for a loan...All the while, Alan Suglyama was checking with us to make sure we were looked after properly and if we needed anything, he would help us... Our financial advisor was Richard McElree and after going over financing and everything involved with it including getting financing, we decided that we wanted something a little cheaper to keep payments at a more comfortable level for us...Richard showed us a great 2012 Nissan Versa which we fell in love with, and after he found the financing, we bought the car and it was the best thing we ever did...Richard McElree went above and beyond to help us get into our new car and we could never thank him enough. These two people have made our car buying purchase one of the best we have had...They helped us get into what we were looking for and their friendly and professionalism made the buying experience a pleasure... I would definitely return to West End Hyundai when the time comes for another vehicle purchase...

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RogerHeil2013
3/31/2013 4:52:38 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry AntflickJerry Antflick
Cashma AshmeadeCashma Ashmeade
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of West Edmonton Hyundai:

This is the third used car (2009 Volkswagen Jetta City) that I bought at this dealership and this time I dealt with Cashma Ashmeade. I had an outstanding experience with him throughout the entire purchase. Cashma has great knowledge about what he is selling. He never pushed the sale or pressured me into anything. He remained friendly and corteous during the evaluation of my trade in (2005 GMC Canyon 4x4). Over the past 8 years I purchased (and sold!) 8 used vehicles and one new SUV. I dealt with a lot of car sales people.... Cashma clearly stands out of the crowd.
Above, I also selected Jerry Antflick since he sold me the 2005 GMC Canyon (October 2011). My Experience with him was similar. For my next purchase I will certainly go to West Edmonton Hyundai again.
The brand or the product that is being sold doesn't make or break a delaership! It is the people that represent it. West Edmonnton Hyundai has great people. Thank you Cashma, that was a good, funny and entertaining experience.

Roger

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