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West Edmonton Hyundai

West Edmonton Hyundai
10120 178st
Edmonton, Alberta T5S 1P5
Canada

Sales: (780) 484-3311
Service: (866) 950-3311
Parts: (866) 950-3311

Manufacturer: Hyundai

Most Reviewed Employees
Scott Wilson Scott Wilson
Finance Manager
Vance Yue Vance Yue
Finance Manager
Alan Sugiyama Alan Sugiyama
Sales Associate
Lewa Seifeddine Lewa Seifeddine
Sales Manager
Aaron Ratsoy Aaron Ratsoy
New Car Manager
Richard Lam Richard Lam
Sales Associate
Christa Bezooyen Christa Bezooyen
Sales Associate
Diane Carlyon Diane Carlyon
Finance Manager
Laurie Cottrell Laurie Cottrell
Sales Associate
Devin Macnamara Devin Macnamara
Pre-Owned Manager
Need a New Car?

Dealership Amenities
Drive-In Service
Free Loaner Cars
Shuttle Service
Express Service
Children's Play Room
Customer Lounge Area
Free Coffee
After Hours Drop-Off
Instant Financing
Special Credit Finance
Parts Store
Free WiFi
Pet Friendly
SatelliteTelevision
Vending Machines
Remote Starter Installer
Automotive Detail Specialists
Automotive Protection Services
Extended Warranty Dealer
Western Canada's largest Hyundai Showroom

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
120 Reviews
West Edmonton Hyundai

Overall Score: 5 Star Rating4.8





About West Edmonton Hyundai
Certified: West Edmonton Hyundai
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, West Edmonton Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About West Edmonton Hyundai
We are a family owned and operated dealership that knows that our customer service is our business. We dedicate our staff to strive to make sure you get the service you deserve. Thank you Edmonton for your review's and votes for honoring us as your Consumer Choice Award Winner for Automotive Excellence!

Give us the opportunity to make you next purchase fast, fun and friendly!

Please join us on Facebook or tweet with us on Twitter @westedhyundai to see the charities we support and also win great prizes, tickets to Edmonton sporting events and attractions.


jleboeuf
5/19/2012 6:17:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Diane Carlyon, Aaron Ratsoy, Alan Sugiyama

My Review of West Edmonton Hyundai:
We had been looking for a new sedan and had read positive reviews of the 2013 Hyundai Elantra. Excellent, respectful customer service from Alan throughout all steps of the purchase (e.g. test drive, financing info, vehicle pre-sale checklist, meeting service staff). Diane in Financing was fast, funny, and efficient. In comparison to other dealerships in Edmonton, this was the tops. Will recommend to others!

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112050109005329
5/14/2012 10:35:44 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Diane Carlyon, Richard Lam, Lewa Seifeddine

My Review of West Edmonton Hyundai:
Richard was very thorough during the test drive, showing and demonstrating all the features of the vehicle. He was considerate of what our needs/wants were, making suggestions that were valuable to us. Richard was friendly and professional, and demonstrated over and over that our satisfaction as the customer was his primary focus.

Diane was very friendly and relaxed and used appropriate, light humor to help the mood be lighter - especially appreciated when dealing with financial side of the purchase.

Lewa was fair, but not generous, when it came to approving extras that we requested with our purchase. We spent $40K and thought we would be given more of a deal on the 3M or offered the all-weather mats as part of the deal.

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ria84
5/11/2012 4:51:41 PM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Alan Sugiyama

My Review of West Edmonton Hyundai:
I did not like the finance management experience. i felt like they wanted to take advantage of me. customer service was great. Alan was great..make sure you deal with him when you go to Hyundai

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A.W.Wylie
5/3/2012 1:11:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Diane Carlyon, Alan Sugiyama

My Review of West Edmonton Hyundai:
Very courteous and pleasant when conducting their parts of the sales transaction.
They were also very informative and helpful during the process.
They were definitely there to assist us. A job well done.

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gwcampion
4/28/2012 11:53:03 AM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Laurie Cottrell, Andrei Haurylovich , Vance Yue

My Review of West Edmonton Hyundai:
We returned to West Edmonton Hyundai because my wife previously purchased her Tucson and was pleased with the service. After checking out several other dealerships I returned to West Edmonton Hyundai and was greeted with a friendly smile by Andrei Haurylovich. He was very pleasant, helpful and patient with answering my many questions. Not once was I ever presured by him. He accompanied me on a test drive and informed me of the many options of the Sonata. The dealership was very accommodating in locating the color vehicle I wanted. On delivery Andrei spent a lot of time with us going over the new features and explaining how everything worked. He even programed our Bluetooth for us! We will highly reccomend Andrei to our friends and family who may be looking for a vehicle.
The only downside was the "protection package" presented by Vance. The price was much higher than a lot of the other dealers I researched so I decided not to have West Edmonton Hyundai perform this protection on my vehicle.
Yes, we would purchase another vehicle from the dealerhip.

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zizuci
4/26/2012 11:21:41 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrei Haurylovich

My Review of West Edmonton Hyundai:
This was our second new car purchase. Andrei's helpfulness, kindness and friendliness made us decide to use this dealership among others. He made our test drive very enjoyable and he encourage us to experience the advantages of the all wheel drive feature of the vehicle on an extremely rough terrain. I guess he had the most of fun during the test drive.

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lonita dill
4/26/2012 1:31:57 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Lam, Richard McElree

My Review of West Edmonton Hyundai:
I walked into the dealership determined to buy a Hyundai Sonata. I swore I would never own or drive an suv, truck or minivan. Richard opened my eyes. I took a Tuscon for a test drive, he was very thorough with explaining all the features, warranty etc. I just wanted to play with all the buttons. 3 days later I'm back at the dealership picking up my Tuscon. Love my new car/truck!

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rcoccimiglio@hotmail.com
4/19/2012 4:10:29 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Diane Carlyon, Lewa Seifeddine, Vance Yue

My Review of West Edmonton Hyundai:
Our sincere thanks to Justin for going the 'extra mile' this past week. My husband and I had visited with him a few weeks prior while we were searching for a 2011-12 Santa Fe; unfortunatly, not much selection at that time. During those weeks we had been comparing different SUV's and actually had a deal pending at the Dealership across the street. Having driven a Santa Fe for the past five years, I wasn't absoloutely sold on the pending Equinox so we wanted to give Justin one more shot. Once again there wasn't much to choose from as I had fairly specific requirements such as dark leather and a sunroof. Unbelieveably, five hours later we were the proud owners of the manager, Lewa Seifeddine's, 2012 Santa Fe. Although we thought there was nothing on the lot, Justin was relentless and we absolutely appreciate not only his drive but his good humored dispostion throughout the very long day. Even the process of going through finance ended up being quite 'entertaining' and enjoyable thanks to both Diane and Vance. We, especially myself as I use this vehicle to deliver rural mail for Canada Post are extremely pleased with our choice. Not a lot of dashboard or gadget changes in the new 2012 but definately a big improvement in the driving and guts of the vehicle; there is a much better kick in this one! I am so glad that Justin didn't give up.

Kind thanks to you all,
Frank and Becky Coccimiglio

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Christa&Chad
4/19/2012 12:00:42 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrei Haurylovich , Aaron Ratsoy, Vance Yue

My Review of West Edmonton Hyundai:
Buying a new car from this dealership was much more enjoyable then previous experiences. The team was friendly, humorous and was more then willing to work with us on the price... Andrei was refreshing and enthusiastic, I have to say that we had a lot of laughs and he was great at answering my husband's questions (there were a lot of them). Aaron and Vance were very transparent on the pricing and worked hard to get us a deal that was fair. And I have to say I have never had so much fun meeting with a finance guy and going over protection packages. What a hoot!
Overall, I would recommend and return to this dealership in the future for buying a new vehicle. We did have an issue with the car when we went to pick it up and the guys were really good about fixing the issue. Thank you so much to Andrei, You really went the extra mile for us to make sure we were happy with both the car and our experience with the dealership.

Thanks Guys

Christa and Chad Lucyk

PS Andrei, I'll make sure he washes his new car LOL!

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Jacquie/Alvin
4/17/2012 1:08:28 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrei Haurylovich , Scott Wilson

My Review of West Edmonton Hyundai:
We appreciated Andrei's honesty, friendliness, knowledge, and desire to please us in the purchase of our car. Scott's manner was professional, friendly and efficient. The only thing we would have liked was to have two set of keys at the time of purchase and not have to wait for a second set at a later date.

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