189 Alberta Used Car Dealers

I found them friendly and helpful. - jim bob werner

I found them friendly and helpful. they answered my questions and kept me informed through the process. I found service to be good and generally done when said. I purchased this vehicle

Friendly and prompt service! - jvdcoach

Friendly and prompt service! Washed my vehicle for me before pick up and even paid for my cab ride to pick up my vehicle.

Sent a friend in to look at some new vehicles, Thanks to - waynedance1

Sent a friend in to look at some new vehicles, Thanks to Jason Carriere he left very happy and was overjoyed with the recommendation

Everyone was so friendly and polite. - Bigbob61

Everyone was so friendly and polite. Any question was answered and had the patience to show me how to use the touchscreen without rushing through

Great people and service. - Tkletzel

Great people and service. Was a pleasure to deal with. Answered all my questions quickly.

Took my car here and it was almost the end of the day and - Hockeymom88

Took my car here and it was almost the end of the day and they still did not have any idea why it has issues. Had to leave overnight and next day told they cannot find issue. I pick up my car and told I have to pay $200 just to look and tell me nothing is wrong even though it has warranty. I would not taken here if told that first. They rip of single parent in hard times.

They provide good information to help the customer make - bacrozier

They provide good information to help the customer make choices that meet their needs & budget.

I can’t say enough good things about staff at Courtesy - Linda Collier

I can’t say enough good things about staff at Courtesy Chrysler Calgary. Dominic, Liz and Jamie made me feel comfortable from the moment I walked in, to the moment I left with my car. The atmosphere felt friendly and welcoming. They were professional, knowledgeable, and Dominic asked all the right questions about what I wanted and needed in a vehicle, I was nervous about financing as I haven’t had a car payment in many years but Jamie worked out a price I could manage and Liz put the financing in place. These 3 people are best!

I used Kipp Scott since moving to Central Alberta 16 - yvonneandgary

I used Kipp Scott since moving to Central Alberta 16 years ago. In 2015 I bought a Buick Encore and was satisfied until late last year. I took it in because it was burning oil. They couldn't find anything wrong with it and gave it back. It didn't give any codes so they don't do much more than that. So we did get work that they kept suggesting needed to be done. Nothing worked, we changed the turbo as well. The last time I took it in they checked the motor and told me it was blown. It had 128,000 km's on it. I've tried many ways to get Andy to send me what the techs said about it but no response. In short I would not recommend Kipp Scott.

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

Went Team Ford this morning to look at a new F-150 truck. - arif

Went Team Ford this morning to look at a new F-150 truck. Victor was a great help. I already knew exactly what I wanted which made her job so much easier. Friendly, easy to talk to. If you want a sales associate who won’t pressure you, Victor is the person for you.

Nathan was great when buying a used vehicle. - parker.mo

Nathan was great when buying a used vehicle. Very helpful and great to deal with.Thank you Heather

Always a pleasure. - Sharlene McMullen

Always a pleasure. Easy service check-in procedure. Excellent communication. Answered all my questions and helped me book another appointment.

Great service. - bc-ranch

Great service. Nice folks to do business with. I will recommend to friends and family.

Dealership was clean and professional everything went - Mike

Dealership was clean and professional everything went smoothly in my 2 transactions, no issues salespeople explained everything and followed through. I will return as a customer

My wife and i got a Nissan Kicks from country Hills - odoemecj

My wife and i got a Nissan Kicks from country Hills Nissan with the help of Chris Nechi, a salesman par excellent. He is a very kind, patient and friendly gentleman who understands how best to threat a customer. We recommend him and Country Hills Nissan to any prospertive car buyer .

Had a great experience with Matt and Mikey at Norden - lmutschke

Had a great experience with Matt and Mikey at Norden buying our first VW. Smooth and easy, and didn’t feel pressured. Was fantastic. Thanks team!!

Wanted to get a GR86 and got a GR86 in less than a month - LV

Wanted to get a GR86 and got a GR86 in less than a month with the help of Phillip Usana. Phillip Usana was great, he helped us through the process and answered all our questions.

Excellent customer service, no pressure sales, clealy - stevegrant0922

Excellent customer service, no pressure sales, clealy explain everything, listen to the needs of the customer throughout!

Towed my escape there I was told it needed a new engine , - Derrek.neudorf

Towed my escape there I was told it needed a new engine , 14000 dollars I was told. Turns out it was only a turbo. Thieves stay away do not trust this dealer ship at any cost

Traded my truck in a was given a fair deal, John from - Davison613

Traded my truck in a was given a fair deal, John from sales was Knowledgeable. Great experience.

Jordan and raoul did an job helping me with my first - Jrbandet

Jordan and raoul did an job helping me with my first honda civic. Will be going back in a couple years for a new crv. Thanks, guys

I call to make an appointment they got me in within the - Nathan

I call to make an appointment they got me in within the next 2 days and had my car back within the next day for a timing cover reseal that they were able to cover under warranty. fast but efficient services performed and professional and nice staff to deal with. Thanks Honda.

Learn from my bad experience! - Chanelle H

Learn from my bad experience! I absolutely do not recommend buying a used car from Universal Ford Lincoln Calgary or booking at their service department. For the past three and a half months the ongoing car issues I have experienced are trouble accelerating, jerking/shaking while driving/changing speeds and oil leaks. I have been communicating with Loren (service advisor), Amit (service manager), Jordan (guest experience manager) and Shawn (dealership manager) with no resolution. I bought my Ford Escape back in November 2023 and had transmission issues 4 days after purchasing the car (see picture from November 26, 2023 “transmission fault”). I immediately I notified my sales rep and they couldn’t get my car in service for a week and than took weeks to figure out the actual issue. Luckily I had paid $600 for the three month warranty because they had to replace the whole transmission, valve body and torque converter. The second time was due to trouble accelerating, jerking/shaking while driving/changing speeds but they were “unable to replicate them” until I proved them on a test drive…They explained one of the parts that they replace were faulty. They replaced it and and “fixed” an oil leak. This helped for a short while until I took the car to a reputable mechanic and he told me he found two separate oil leaks and that my filters needed to be changed immediately. I was shocked and irritated because Ford service had just had my car. The third time in service they could not find the leaks but said I had one seep. They fixed the seep and returned the car to me, that same day I got it the check oil light was flashing…. They did not know why. The fourth and final time my car was in service when they gave me the car back and experienced shaking and accelerating issue severe than ever before. Communicating with this dealership is exhausting and they will give you the run around regardless if it is service or management. THIS SERVICE TEAM EITHER HAS NO IDEA WHAT THEY ARE DOING OR ARE SIMPLY WASTING TIME! My car was in service for 5 weeks over the three and half month period. It’s taken many emails, calls, texts and in-person meetings to get to this point. Through multiple conversations with Universal management and the sales team it is evident this dealership doesn’t stand by their used cars at all yet encouraged me to buy a more expensive used car from them? They are absolutely delusional. All the options given to me would benefit the dealership and have no consideration for my time, money and/or energy. BUY SOMEWHERE ELSE!

Great selection of new and used vehicles, very helpful - dtjgladue609

Great selection of new and used vehicles, very helpful staff. Very satisfied with my selection ☺️

Brought vehicle in for repairs a few years back for a - Very poor service

Brought vehicle in for repairs a few years back for a spark plug change and when I got it back it was missing the engine cover and the filter box was broken. When I asked the manager at the time what he was going to do about it, he replied, " nothing". I left the dealership and never return again as I now do my own work and when it dies it will go to the dumpster. Do yourself a favor buy a Toyota. I was driving by in front of the dealership with my other vehicle while I called them to find out when they expected it to be ready, they told me it wouldn't take too long, that they had it in the garage snd were working on it. The vehicle was still in the parking lot as we were driving in front of the store. So just a lie.

I brought my 2010 Santa Fe to have a peace of mind - Novei Lovendino

I brought my 2010 Santa Fe to have a peace of mind inspection when I got a court order to get my vehicle back from my Ex narcissist partner. They gave me the quotation for the service more than the value of my car that my ex used to fight it against me when came back to court. When I got my vehicle from the service after they did the partial service, the park was park for a while the December when I tried to use the vehicle, it does not run and the coolant was totally drained. I am not sure if I got fooled again 2nd time of the dealership. I called back when I returned from vacation then the lady who talked to me is totally rude and not so help full, sounds like trying to argue without any effort to resolve the issues. No one return back to me to offer a resolution that they caused to me. It is in deed pain in the xxx. I’m so disappointed. I don’t deserve this as I paid $2576.22 for the partial service and $273.58 for a peace of mind inspection and I only got 50% of the partial service payment court order against my ex partner.

Where do I start😂 Sold me a previous stolen car - Kayla Besaw

Where do I start😂 Sold me a previous stolen car without disclosing that info, they will say they didn’t know. But when I asked why my VIN was missing, he told me they do that now to prevent theft😂 They told me they would take it back, lied about the price of the trade. Screamed and yelled at me when I mentioned the numbers weren’t adding up, had me so stressed I signed a bill for a NEW JEEP! I went there looking for a specific ford 🤦🏽‍♀️ Not much you can do with a noose around your neck. Stay far away from here, and don’t respond Geoff Haw. Save your breath for AMVIC, they are back logged, probably because of your dealership it seems 🥸 I’ve got all proof for everything I’ve said 😇 Witnesses & documents as well as screenshots 😁

Horrible dealership, they promised a new sd - Jose12345

Horrible dealership, they promised a new sd card/navigation as part of the purchase of the vehicle and never ordered it. It's been a almost a month an all I get it's lies from them. Don't ever buy from this dealership, they won't fulfill their promises as soon as you leave with the vehicle.

I had just another larger expense in the service - nahnciaa1

I had just another larger expense in the service department. second time in less than a year, on a 5 year old Jeep Grand Cherokee. After expressing considers they deducted about $800, it was a help but still a price was outrages. they a had vehicle for 5 days and still could not wash Jeep. (Even though its called a wash, it is just a rinse) but they could not even do that! It is advertised with every service you get a carwash! (NOT! ) what is a person to do? Are we suppose ask, or does Service advisor ask? how does this work? All they is your money!!!! Don't follow through on their ads. ( apparently unless you micromanage everything / everyone involved) Hailey service advisor was lovely. unfortunately seemed like she could not do her job well with computer / IT had issues.