Read Reviews Northstar Hyundai

Northstar Hyundai

Northstar Hyundai

13634 Saint Albert Trail
Edmonton, Alberta T5L 4P3

Canada


(780) 478-7669

Northstar Hyundai
Manufacturer: Hyundai

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  • Customer Service:

    3.5
  • Quality of Work:

    3.8
  • Friendliness:

    3.8
  • Overall Experience:

    3.5
  • Pricing:

    3.7

24-Month Rating

based on 33 reviews

3.7

3.7 out of 5

38 lifetime reviews

Northstar Hyundai

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iznian
3/10/2013 3:58:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
ILLYA VINOGRADOV
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northstar Hyundai:

The experience is great.From the first day with Illya being the first person we came across at Northstar Hyundai is accommodating,hospitable and patient in all that we need to know about the type of car that would fit us..Especially on what car we wanted to buy with our little budget to go to.From going to the details of the car,its features and its road test,he's very hands on.All in all its a great experience in buying a car.With Illya always there to assist us in our needs and with the other co-employee of Illya helping us to,up to the day we got to bring the car home.

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Tim81
2/27/2013 11:24:24 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ilya
  • Customer Service:

    2
  • Quality of Work:

    3
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    3.5

My Review Of Northstar Hyundai:

My wife and I were looking for an SUV, and really liked the Santa Fe. We made arrangements to meet with Ilya (who was very helpful, honest and personable) the next day. When we arrived he was busy and we were asked if we would like someone else, because he was busy with another client. After talking to the other salesperson we were shown a vehicle but weren't asked if we had any thing in particular that we wanted to see. After finding out the vehicle we wanted to see we were informed that the vehicle was at another dealership. The next day we were informed that the vehicle had been sold about one month earlier by the dealership we were at. The salesperson we then were dealing with didn't inform us of the car being sold until we asked if it was ready to be seen. They then tried to make it up to us by finding a better vehicle for us. When they did find another suitable car they said they would give us an extra amount off the vehicle for the trouble. We then found out that the price we bought the car at was more than what it was advertised for. When we talked to the manager we were given a promise that we would be given a check written out for $1000 which was a little more than the difference. We are waiting on the deal to finalize before getting the check. It was a long three days after not getting to deal with Ilya. I would recommend dealing with Ilya but my experience with almost everyone else wasn't super.

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Stephanieeliseeogghead
2/26/2013 9:11:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ilya v
Daniel t
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northstar Hyundai:

The salesperson and everyone there is very nice and easy going. However waiting over an hour after my scheduled appointment with finance is a bunch of crap.

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FarooqM
2/22/2013 12:04:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anton Zahoui
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northstar Hyundai:

My wife and I purchased a Hyundai Elantra from Northstar and we were rather pleased with the service. Anton was friendly, but most importantly, willing to entertain each one of my (sometimes very nuanced) questions regarding my options. He met with us on several occasions, and at no point did we feel pressured to purchase. He was happy to explore the various vehicle interiors, highlighting the advantages of one car over the other, and finally, ensured we were entirely aware of every feature in our new Elantra. Very pleased with our experience.

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sarahmann
2/21/2013 2:46:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Illya
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Northstar Hyundai:

My girlfriend and I went in to this dealership looking for a new car for her. Illya was very helpful, easy to talk to, and honest. He and everyone else on the team worked very hard for us. We BOTH ended up leaving with new cars, and are glad to have had such a friendly staff help us out. We are both very happy with our purchases!

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micsorokin
2/20/2013 11:17:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northstar Hyundai:

Anton was fabulous with the sale of my new Santa Fe! He made sure I was comfortable with my choice of vehicle, price, and service. Great experience!!!

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rebecca97
2/20/2013 8:05:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Illya Vinogradov
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northstar Hyundai:

This is a place i would go back to and recommend to family and friends. all of the people i meet were very helpful and friendly

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LOulton
2/14/2013 10:05:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cory Rines
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northstar Hyundai:

I had an a amazing experience at Northstar Hyundai. Cory was very helpful in finding me a new vehicle, he made sure to meet all my concerns and that I was thourougly happy with my purchase. He went over my new 2013 elantra gt and made sure to answer all my questions. I have never felt so satisfied at a dealership before. Customer service was excellent! I would purhase from there again in a heartbeat!

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jovehicle
2/14/2013 8:59:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Illya Vinogradov
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northstar Hyundai:

Illya was very pleasant and informative and continues to be very helpful. We found all the staff we met to be very friendly and knowledgable.
When we go back to the dealership we feel we are with people we have known for years and have no hesitation in recommending Illya or the dealership to anyone. A great experience!

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Davewc76
2/14/2013 2:34:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob Muloin Rod Mckenzie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northstar Hyundai:

Great service all the way to the end! Myself and my wife recently purchased a new Santa fe from Northstar Hyundai! Our salesman Rob Muloin was very helpful, as well as Rod in finance, it was nothing but great service. I had been to a few Hyundai dealers in Edmonton and these guys stood out! I will recommend anyone I know to Northstar!Thanks!

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