Will Taylor | Page 4

I recently had some issues with the service department that largely centred on poor communication. But after sitting down with Kyle, I was absolutely amazed at the sincerity, the concern, and the massive that largely centred on poor communication. But after sitting down with Kyle, I was absolutely amazed at the sincerity, the concern, and the massive effort made to resolve the issues and earn back not only my business but my trust. I have never been the recipient of such a high level of customer service! Indeed I can’t ever recall of even hearing of customer service such as that which I have received today. This is a truly remarkable dealership where commitment to client satisfaction is expressed with sincerity and proven by actions. Thank you Kyle and Will for your remarkable dedication to service excellence! More

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Brandon was helpful and responsive to questions in purchasing my new vehicle. Professional with all communications. purchasing my new vehicle. Professional with all communications. More

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This is the fourth Lincoln I have purchased or leased in approximately seven years. The staff members with whom I have interacted are very courteous, helpful and extremely knowledgeable. Whether the topic i approximately seven years. The staff members with whom I have interacted are very courteous, helpful and extremely knowledgeable. Whether the topic involves product, service or financing I have received expert advice and information. All inside and outside areas of this facility are clean and well organized. Acquiring each of my vehicles from Courtesy Ford Lincoln has proven to be a pleasurable experience. NOTE: The last four of the optional statements did not apply to my transaction hence, there is no response or evaluation. ALSO: During the past I have had interactions with all of the service personnel at one time or another and have consequently rated these individuals. More

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We have purchased two NAVIGATORS and one F150 TREMOR from Aaron within the last 12 months so I would rate us as good customers and Aaron a GREAT SALESMAN. Aaron within the last 12 months so I would rate us as good customers and Aaron a GREAT SALESMAN. More

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The dealership is always polite to their customers and Peter is a really good person to deal with always calls you mr Peter is a really good person to deal with always calls you mr More

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I have been dealing with Gary Flonders at Courtesy Ford for many years. Outstanding service and knowledge keeps me coming back. This most recent lease was made extra difficult with Covid, and vehicle s for many years. Outstanding service and knowledge keeps me coming back. This most recent lease was made extra difficult with Covid, and vehicle shortages but Gary got me into the car I wanted when I needed it. Many thanks to Gary and the Courtesy team. More

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Call I just wanted to say Peter is such a great guy he is treated me with nothing but first class all the way I’m glad to have him as my new salesman and I look forward to many years of great service with hi treated me with nothing but first class all the way I’m glad to have him as my new salesman and I look forward to many years of great service with him once again thank you for Peter for everything that you’ve done and for Courtesy Ford agreed dealership More

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Louis is very professional and has answered all our questions promptly and efficiently. We have purchased many cars from him and always a pleasure to deal with him. He understands our needs and listen questions promptly and efficiently. We have purchased many cars from him and always a pleasure to deal with him. He understands our needs and listens to us so he can best serve us. Always a pleasant experience. More

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We have purchased several vehicles and we have always received excellent service from Louis and all the Courtesy Ford team members. We always come away feeling like we are family. They are the best and w received excellent service from Louis and all the Courtesy Ford team members. We always come away feeling like we are family. They are the best and would happily recommend Louis to my family and friends. Thanks Louis! More

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Our family has leased many cars since the mid 90s and have always been impressed with his attention to detail and making sure we were happy with our new car. Thanks Gary! have always been impressed with his attention to detail and making sure we were happy with our new car. Thanks Gary! More

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