"Excellent service experience! I was treated with..."
Excellent service experience! I was treated with professionalism and courtesy. my concerns were addressed very well and resolved to my complete satisfaction. Thank you Finch service personnel Tim and Tammy!
"Another fine experience dealing with Paul Rodrigues and..."
- Lisa De Marco
Another fine experience dealing with Paul Rodrigues and Finch Chevrolet Cadillac Buick GMC. Traded my XT5 Cadillac 2018 for a 2021, so many wonderful features ..... Bose Performance Sound System to mention one!! Dealing with Paul 3 years later, I now speak from experience, he is good on his word, honest and genuine, a master in his profession. When Paul has a spare minute, he will greet you when in for an oil change or tire swap.
You won't appreciate Loyal Customer service until you've experienced it. The welcoming friendly team at Finch Chevrolet Cadillac Buick GMC is always fun to visit ... even in COVID! Join the club!!
Lisa De Marco
"I had my Equinox in with Tammy in the service department...."
I had my Equinox in with Tammy in the service department. Tammy went above and beyond with us. We have an extended warranty and the issues were covered by warranty but the company was trying to give us the run around. Tammy followed up several times with the company and had several back and forth calls and correspondence to get us what we needed over the span of a few weeks. I had actually given up and decided to just leave it but Tammy refused to do that. She simply could have shrugged and accepted what they told her but she didn’t. She persisted and got us what we needed and deserved. She was a pleasure to deal with and is great at her job!
"Excellent team of people"
- Wes Vanderhoek
I have purchased a total of 11 vehicles from this dealership over the last 15 years. Each time has been a positive experience and a more than fair deal. Dianne bent over backwards to make my wish list a reality! People like Dianne are the reason i keep going back - Finch Chevrolet has a building full of amazing people who know there jobs and know how to get you what you want. 10/10 would (and have) reccomended to friends and family.
- joyce and moe
Tammy has been giving us the greatest service possible as she knows her stuff with our impala
and getting to root of the problem in quick time. We would recommend Tammy to our friends with no hesitation.
"CLIENT FOR LIFE! "
- Andrew Stinson
Purchasing our second Cadillac was not an easy feat but Craig Stott and the team at Finch went above and beyond to make it happen. He is incredibly professional, understanding, honest, and diligent. He put my wife and I before any price tag, any sale, and was %100 transparent every step of the way. Whenever an issue or concern would arise Craig would handle it. Craig Stott is single handedly the reason my family and I have purchased and will continue to purchase from Finch Chevrolet Cadillac Buick GMC. Not only is he a phenomenal agent he is now considered part of our family. Because of Craig we will be clients for life.
When we purchased our vehicle Jordin Finch unanimously honoured the sales promotion at that time. This gesture embodies the good will, professionalism and honesty that you get when purchasing from Finch.
Finally, Tammy Nichol has been working with us for over 2 years, when it comes to service she is the best you can get! She is personable, fast, efficient, and an all around pleasure to deal with when servicing your vehicle.
""Just keeps on getting better!!""
- Lisa De Marco
Where has the time gone....9000 km later it was time for service & a caddy wash (what's a caddy wash?). The service appointment involved an oil change, rotating of tires AND a "caddy wash"- it wasn't just a wash it was a full detail! Who does that?!
The service and reception staff as always are welcoming and friendly, I don't doubt for a moment their genuine interest and care for the consumer. On completion of these fine services I automatically reached for my wallet, there was nothing owing!! NADA!!
Did I mention the great coffee!
Lisa De Marco
"BEST SERVICE IN LONDON!"
- Andrew Stinson
Tammy and the team at Finch are revolutionary to the industry, words can not describe how appreciative I am of their phenomenal services. Industries, businesses, and corporations should model themselves after the service team at Finch. I primarily deal with Tammy, who is beyond exceptional at her job. No matter what the situation, how busy she is, she always makes sure my concerns are addressed and looked after. Even though I purchased a used Cadillac her and her team strive to make sure it is operating in brand new condition. In no other organization will you find a professional to her caliber look after her clients the way she does. The affection and attention to detail is unparalleled and evident In all of her work. Their entire team is professional, kind, and willing to help regardless of the circumstance or client.
"Bought a 2018 Volt; Dianne Muldoon was exceptional"
- Ben B
I came into the dealership on a whim. I had been driving a 2011 Mercedes Benz C300 for a few years (also bought through Finch - Mike Robinson, which was also a great experience), but I wanted my next car to be electric. Dianne put me in a 2018 Volt for a test drive. She was knowledgeable about the car. She took her time and explained the car in great detail. She was passionate about the car, the brand and the dealership. She was not pushy at all. It was just a great experience from beginning to end.
"Another great service visit"
Kept me informed throughout process. Very good explanation of service required, along with recommendations and advice for related service concerns. Tammy was personable and helpful.