"Excellent team of people"
- Wes Vanderhoek
I have purchased a total of 11 vehicles from this dealership over the last 15 years. Each time has been a positive experience and a more than fair deal. Dianne bent over backwards to make my wish list a reality! People like Dianne are the reason i keep going back - Finch Chevrolet has a building full of amazing people who know there jobs and know how to get you what you want. 10/10 would (and have) reccomended to friends and family.
- joyce and moe
Tammy has been giving us the greatest service possible as she knows her stuff with our impala
and getting to root of the problem in quick time. We would recommend Tammy to our friends with no hesitation.
"CLIENT FOR LIFE! "
- Andrew Stinson
Purchasing our second Cadillac was not an easy feat but Craig Stott and the team at Finch went above and beyond to make it happen. He is incredibly professional, understanding, honest, and diligent. He put my wife and I before any price tag, any sale, and was %100 transparent every step of the way. Whenever an issue or concern would arise Craig would handle it. Craig Stott is single handedly the reason my family and I have purchased and will continue to purchase from Finch Chevrolet Cadillac Buick GMC. Not only is he a phenomenal agent he is now considered part of our family. Because of Craig we will be clients for life.
When we purchased our vehicle Jordin Finch unanimously honoured the sales promotion at that time. This gesture embodies the good will, professionalism and honesty that you get when purchasing from Finch.
Finally, Tammy Nichol has been working with us for over 2 years, when it comes to service she is the best you can get! She is personable, fast, efficient, and an all around pleasure to deal with when servicing your vehicle.
""Just keeps on getting better!!""
- Lisa De Marco
Where has the time gone....9000 km later it was time for service & a caddy wash (what's a caddy wash?). The service appointment involved an oil change, rotating of tires AND a "caddy wash"- it wasn't just a wash it was a full detail! Who does that?!
The service and reception staff as always are welcoming and friendly, I don't doubt for a moment their genuine interest and care for the consumer. On completion of these fine services I automatically reached for my wallet, there was nothing owing!! NADA!!
Did I mention the great coffee!
Lisa De Marco
"BEST SERVICE IN LONDON!"
- Andrew Stinson
Tammy and the team at Finch are revolutionary to the industry, words can not describe how appreciative I am of their phenomenal services. Industries, businesses, and corporations should model themselves after the service team at Finch. I primarily deal with Tammy, who is beyond exceptional at her job. No matter what the situation, how busy she is, she always makes sure my concerns are addressed and looked after. Even though I purchased a used Cadillac her and her team strive to make sure it is operating in brand new condition. In no other organization will you find a professional to her caliber look after her clients the way she does. The affection and attention to detail is unparalleled and evident In all of her work. Their entire team is professional, kind, and willing to help regardless of the circumstance or client.
"Bought a 2018 Volt; Dianne Muldoon was exceptional"
- Ben B
I came into the dealership on a whim. I had been driving a 2011 Mercedes Benz C300 for a few years (also bought through Finch - Mike Robinson, which was also a great experience), but I wanted my next car to be electric. Dianne put me in a 2018 Volt for a test drive. She was knowledgeable about the car. She took her time and explained the car in great detail. She was passionate about the car, the brand and the dealership. She was not pushy at all. It was just a great experience from beginning to end.
"Another great service visit"
Kept me informed throughout process. Very good explanation of service required, along with recommendations and advice for related service concerns. Tammy was personable and helpful.
"Friendly, professional service"
- Maggie J
Tammy made us feel very comfortable in leaving the car for diagnosis and repair. She was very professional and took the time to explain everything that they might find and did find after a diagnostic test. The result of our visit was a speedy test and a quick repair. Thank-you Tammy and team. We will be happy to return to Finch Chevrolet if the need arises.
"Great customer service"
Did not have a service appt, but Tammy said she'd have the car looked at between appts and call with an update. After the car was reviewed Tammy called to describe the issue, what was required, how long it would take to repair and the likely cost. Later Tammy called again to say the car was ready - ahead of the scheduled? time, and with the revised cost (less cost due to shorter labour time required).
Overall, a great service call, terrific customer service, with accurate and timely updates throughout.
In addition, Gary, who drove the shuttle vehicle, was very professional and polite.
Other Employees Tagged:
Amazing customer service!!! From the moment I drive in the service department I am greeted by someone that asks me how I can be helped!! I always ask for Tammy Nichols I have but the best to say about the her service ..fast, efficient, attention to detail, always keeps me informed with calls and/or text and always ready to accommodate my needs.