Melody McMann

I cannot give enough stars on my experience with Capital GMC Buick on 34 street in Edmonton. I would rate the dealership from sales, service management to overall culture and climate to 10/10. From the mome GMC Buick on 34 street in Edmonton. I would rate the dealership from sales, service management to overall culture and climate to 10/10. From the moment I contacted the Dealership as a possible costumer , a senior and a woman alone wanting to buy a vehicle I was treated with respect, honesty and integrity. I did do my research beforehand on the vehicle that I wanted. I did not want to waste the salesperson time or be haggling over the price I wanted, any extra packages or warranties that you never use but increase the price of the vehicle. I was very straightforward with in regards to the price I was willing to spend and my final price to make the sale. There was no time during my interactions with the dealership that I felt that I was being manipulated. It was a very stress-free and positive experience.. My sales person, for the 2023 Buick Encore was Mohammed Malik who was professional, respectful, transparent and prompt .He was going the extra mile to meet the my concerns, questions and understood my extending situation. Mohammed was prompt with approval from his manager regarding the final price of the vehicle down to the penny. Throughout my experience with everyone that I encountered within the dealership I found all staff to be very polite, courteous happy and driven on customer satisfaction. The vehicle was available and was delivered to me spotless condition. All nice and shiny like a brand new car. There was concerns regarding the sunroof and that was repaired under the warranty at no cost to me The dealership even provided me with a courtesy vehicle while the Sun Roof was being repaired due to a failed motor. I had already paid for the vehicle but and they did not ignore my concerns. The dealership even stayed open late so I could pick up the vehicle after work as I work 12 shifts. There words “We will do what works for you”.. During my times at the dealership I felt that they treated all customers with the same, respect,, dignity and honesty that I was treated with. All the staff there seem to love their job and it showed in their work ethic and customer service.. I would highly recommend buying a vehicle from Capital GMC Buick dealership on 34 street in Edmonton. I have had previous bad experiences with car purchases where I know I got ripped off and was played for a fool and disrespected..This experience I can honestly say was uplifting and restored my faith . I am recommending this dealership to anyone who is looking to buy a another vehicle either new or used.. I have had 4 bad experiences with varying degrees of dishonesty etc. I do not believe I am naïve. Other dealerships might consider adorning this culture and environment that Capital GMC Buick has fostered..Mohammed Malik more than earned his commission. I will continue to deal with this dealership for any car concerns that I have with my Buick 2023 Encore. More

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I am very happy with my salesman and all the staff at capital GMC My salesman was very professional along with all the other staff. I will always recommend capital GMC to anybody I know looking to purch capital GMC My salesman was very professional along with all the other staff. I will always recommend capital GMC to anybody I know looking to purchase a new vehicle More

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Very good customer service very good deals nice people very nice lounge. Would definitely recommend very nice lounge. Would definitely recommend More

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I’m 73 yrs old and have bought many cars. “Mohammad Malik” is without a doubt the best ever sales rep I have ever dealt with. He as far as my wife and I where concerned did absolutely everyth “Mohammad Malik” is without a doubt the best ever sales rep I have ever dealt with. He as far as my wife and I where concerned did absolutely everything right from the first time we met until we drove away in our new car……THANKU Moh!!!!!!! Plus the other various employees we meet were very professional and courteous. Overall best car purchasing experience we have even had. More

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I was greatly impressed by the service provided by Melody Mcmann. Once talking with her about the terrible experience we had with another local dealership. She was interested in getting us retribution from t Mcmann. Once talking with her about the terrible experience we had with another local dealership. She was interested in getting us retribution from the other dealership and fixing the problem at hand. I would recommend Capital GMC for any service work required on your vehicle. 10 out of 10 for Melody’s professional services ! More

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Very accommodating and very nice ambience. Azi did a great job. Will recommend to our friends who has plan to get a car. Azi did a great job. Will recommend to our friends who has plan to get a car. More

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Capital GMC Buick has a fantastic team of lively and hard working people who love the people who they serve! My family is so impressed by the service and support (in particular from Manny and Mo). Even recep working people who love the people who they serve! My family is so impressed by the service and support (in particular from Manny and Mo). Even reception is friendly and the all female service crew is a plus! Second vehicle purchased and won't be the last! More

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We had courtious fast and respectful service . Everyone was friendly and wxfrememky helpful . We would choose to come back if we needed to . Everyone was friendly and wxfrememky helpful . We would choose to come back if we needed to . More

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This is my 3rd truck theu Azi and the Caiptal Team! From Service to Parts to Finance to Sales to Management Capital GMC is top drawer!!! As long as we live in Edmonton we will be a customer of Capita From Service to Parts to Finance to Sales to Management Capital GMC is top drawer!!! As long as we live in Edmonton we will be a customer of Capital. Thank you again Azi for your profesionalism and you help. CHEERS CAPITAL! More

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Azi was able to find a deal that worked for our family. Thank you Azi Thank you Azi More

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