Lonnie Arkokivi | Page 3

This is our 4th or 5th vehicle we've bought from Leduc Chrysler and the service has been absolutely amazing every single time. Cory McMullen is a great sales person and a pleasure to deal with. Dave in th Chrysler and the service has been absolutely amazing every single time. Cory McMullen is a great sales person and a pleasure to deal with. Dave in the finance department makes the painfully boring paperwork quite entertaining. Always has something funny to say which makes the paperwork seem to fly by. Lonnie, from across the hall, had a few jokes to throw in as well. It was a pretty fun afternoon picking up our new Grand Cherokee. Thanks to all of you mentioned above for accommodating our schedule and making the buying experience fun. Cheers guys!! More

Helpful 0

Report | Print

Thanks again for the service, friendships and help. Great work helping me find a vehicle that's best for me :) Appreciate each and everyone of you ! Thank you for being people that actually still car Great work helping me find a vehicle that's best for me :) Appreciate each and everyone of you ! Thank you for being people that actually still care :) Tracy N. More

Helpful 0

Report | Print

Our experiences with Leduc Chrysler and the friendly staff. Our very first experience with Leduc Chrysler was in December 2012 with Miguel Hormazabal. He sold us our new 2012 Chrysler Town and Country Mini Van Our very first experience with Leduc Chrysler was in December 2012 with Miguel Hormazabal. He sold us our new 2012 Chrysler Town and Country Mini Van. He was so helpful assisting us with the right decision for us. It was a great vehicle for us. In December 2016 we decided we would like to see what a Dodge Ram 1500 Eco Diesel would be like for us. We needed the fuel economy, which we did have in the Town and Country Mini Van, but we needed a to carry a mobility scooter in it when needed. The Town and Country did hold the mobility scooter, but it took almost the entire back of vehicle with the Stow and Go seats down. We were ok with this, but thought we needed that room for other things. It is a large mobility scooter. Natalia Sotnikova, along with Richard Rivard and Christina Randell, helped us with this purchase and walk through and in January 2017 we were driving our new 2016 Dodge Ram 1500 Eco Diesel. Natalia was so very helpful with the entire process, helping us every step of the way. Then in September 2019 we were thinking we really are not using the truck like we thought we would. Although it was great for us in so many other ways we knew we should look at trading it for something more suitable to our driving needs. The ride and fuel mileage with the Eco Diesel was amazing though. We were getting basically the same fuel mileage as what the Town and Country was getting. We kept tossing around what we should do, we loved the truck, but we were not using it to it’s full capacity and capabilities. We researched many vehicles online. We knew the answer was to go back to Leduc Chrysler and see what they had for vans. This type of vehicle worked the best for our needs. We knew the Town and Country worked well for us. On November 30, 2019 we once again walked in to the sales side of Leduc Chrysler. We were greeted by Cory McMullen. We knew what we wanted to look at and there was a Dodge Caravan in the sales room. Cory took care of us and was telling us all the differences with the vans now compared from when we had our Chrysler Town and Country. They were still a great van now as they were in 2012. I (Sherry) noticed this is the same gentleman who was in the service waiting lounge when I had the truck in for regular servicing a couple weeks earlier. He was talking with a couple woman who were there that he knew. He offered them a coffee with real cream he had rather than powder cream. I got a chuckle out of that and thought how nice of him. He was a kind gentleman and asked me if I would like a cup of coffee with real cream also. It was very nice of him, but I already had a coffee. I mentioned this to Cory and he remembered that day also. Cory took care of us and we test drove a 2019 Dodge Caravan. We really liked our 2012 Chrysler Town and Country and this 2019 Dodge Caravan did not disappoint. Once again we traded another vehicle and are proudly driving our 2019 Dodge Caravan. Dean McGill and Cory McMullen, along with Natalia Sotnikova made this all possible. We have to include Jason Hill who kindly warmed up our new vehicle and brought it up to us when we were there one evening signing all the paperwork. We just wanted to take another look at it. We were not taking it home that day as we were having a few add ons put in it still. We have dealt with so many of the staff at Leduc Chrysler and have always had a wonderful experience, and always have felt like we were and are valued as actual people and not just another sale. From everyone I have already mentioned to Lonnie Arkokivi giving us a ride home one time when we needed to leave our truck for servicing overnight to Chuck Albers in service who is always there to answer any questions and let us know what service is required on our vehicle. Always so polite. They are amazing to deal with, as well as the rest of the service staff. As well we have to mention the shuttle drivers Sherry and Ralph. Their warm and friendly faces and conversation, and courteous driving to our home and back to the dealership when our vehicles have been in for its regular maintenance is a bonus to the Leduc Chrysler experience we have come to enjoy over the years. Thanks for all you have done for us over the years Leduc Chrysler, Sherry & Gordon. More

Helpful 0

Report | Print

Great Service by Barry and Christina! Thank you for the excellent prompt service. Barry delivered the truck clean with the Tonneau cover, bed step and floor mats all properly installed. Ch Thank you for the excellent prompt service. Barry delivered the truck clean with the Tonneau cover, bed step and floor mats all properly installed. Christina walked me through the features of the truck and Lonnie made himself available if needed, but everything was looked after. More

Helpful 0

Report | Print

Impeccable Service Dealt with Brad MacDonald and the team at Leduc Chrysler. Fantastic experience from top to bottom. Bought a used Ram, got an awesome deal and Brad and Dealt with Brad MacDonald and the team at Leduc Chrysler. Fantastic experience from top to bottom. Bought a used Ram, got an awesome deal and Brad and the team went above and beyond my expectations! Great work! More

Helpful 0

Report | Print

Excellent experience I decided to come to Leduc Chrysler after being pressured and treated poorly by another dealership in Edmonton. I am so glad I did! Robert, Dean, Lonn I decided to come to Leduc Chrysler after being pressured and treated poorly by another dealership in Edmonton. I am so glad I did! Robert, Dean, Lonnie and Natalia all looked after me so well. They gladly let me test drive a number of vehicles and didn’t get frustrated or impatient when I took my time to make a decision. They were very accommodating, truthful and fair. I feel like I left with a good deal and well educated on my new Jeep Trailhawk. Thanks guys! Brent More

Helpful 0

Report | Print

Great experience Lisa and the service group are awesome! They always try their best to get us in whenever we need to. No complaints with the service department Lisa and the service group are awesome! They always try their best to get us in whenever we need to. No complaints with the service department More

Helpful 0

Report | Print

Diesel 3500 I get amazing service every time I bring my vehicle to Leduc Chrysler. Lisa always makes sure all my vehicle needs are met . She goes over and above h I get amazing service every time I bring my vehicle to Leduc Chrysler. Lisa always makes sure all my vehicle needs are met . She goes over and above her job every time. Highly recommend leduc Chrysler's service department 👍. More

Helpful 0

Report | Print

⭐⭐⭐⭐⭐ Excellent dealership with an amazing service department! We've been dealing with them for 4 years which includes non Chrysler vehicles. Won't go elsew Excellent dealership with an amazing service department! We've been dealing with them for 4 years which includes non Chrysler vehicles. Won't go elsewhere. More

Helpful 0

Report | Print

Leduc Chrysler is worth the drive. This was well worth the trip to Leduc for our 2017 Grand Caravan. We had a few post-purchase issues that came up, and Lonnie and Christina were extre This was well worth the trip to Leduc for our 2017 Grand Caravan. We had a few post-purchase issues that came up, and Lonnie and Christina were extremely helpful and accommodating in taking care of a few replacement parts. Fun fact, buyer beware that many units no longer come with a spare tire or a jack. I don't fault the dealership for this, but I was very surprised to find out I have no spare. For those drivers who change their own tires, I would have liked to have had this discussion and found a solution prior to the sale. More

Helpful 1

Report | Print