Joe Engel | Page 12

Awesone Place Awesome People Awesome Experience I went to Erinwood Ford looking for a SUV for my Wife I contacted Martin Menzies who right away late at night replied to me with an amazing quote we e I went to Erinwood Ford looking for a SUV for my Wife I contacted Martin Menzies who right away late at night replied to me with an amazing quote we exchanged emails back and forth till i accepted a payment i wanted we then met and finalized the deal Martin is very experienced and good at what he does his knowledge about Ford cars is amazing he is also a great person to deal with if you are ever looking to get in to new or used car Martin is the person to call he will ensure you have the best experience well done Martin you have gained a customer for life. Keep up the good work More

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Awesome Service! I recently had my 2015 Focus serviced at Erinwood Ford. I purchased this vehicle from another dealership that didn’t meet my expectations. My entir I recently had my 2015 Focus serviced at Erinwood Ford. I purchased this vehicle from another dealership that didn’t meet my expectations. My entire service appointment at Erinwood was outstanding. My service advisor, Joe listened to my concerns and then took the time to explain the solution and provided an estimated time of return. My vehicle was ready as promised with an efficiency that only Erinwood seems to deliver. My husband and I purchased a truck from Matt and Brad in 2016 and we are looking to purchase our 2nd vehicle from Erinwood shortly. The customer service is exceptional regardless of the department you are dealing with. More

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RS recall and bumper replacement I want to thank Erinwood for their great service in regards to my recall and bumper replacement on a Focus RS. Mark Maguire coordinated everything whi I want to thank Erinwood for their great service in regards to my recall and bumper replacement on a Focus RS. Mark Maguire coordinated everything which was very helpful. I also dealt with Joe Engel in service who was very friendly! More

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Grahams' the MAN I've had a great experience with Graham before buying my 2011 Escape, so this time around buying a new car seeking out Graham was a no-brainer and he I've had a great experience with Graham before buying my 2011 Escape, so this time around buying a new car seeking out Graham was a no-brainer and he didn't disappoint. To summarize this experience, there were certain conditions that I needed satisfied to make this purchase, Graham allowed me the time and information I needed to make the right decision. I never felt any pressure to make a decision before I was ready. There were some minor hiccups when picking up the car, but Graham was there the whole way through to make things right. Special thanks to Robyn in finance and Joe in service making the whole experience stress-free! Some of the highlights when dealing with the team: - friendly demeanour - prompt correspondence - attention to detail - non-pressure sales - Informative Love the car and the whole buying experience! Thanks Graham! More

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Focus lease purchase Martin Menzies is fantastic as a salesman and as a person. He left no surprises during all conversations and made the process of signing a new lease f Martin Menzies is fantastic as a salesman and as a person. He left no surprises during all conversations and made the process of signing a new lease from the old one very smooth. I would 10/10 recommend using him for a future car purchase. More

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Always happy! This is our third vehicle purchase from Erinwood and they have always kept us happy. From the sales department to the service department they are al This is our third vehicle purchase from Erinwood and they have always kept us happy. From the sales department to the service department they are all very knowledgeable and very efficient. We have moved two hours away, and are still purchasing from Erinwood. We have family now purchasing from Erinwood that we have sent there, and they are also very satisfied. Our sales guy Lucas did a great job of answering all are questions and keeping us comfortable during the whole purchase. More

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Best experience My sales man Martin treated me like we were friends. Most easy going person and energetic person I've met and had the pleasure of doing business with. My sales man Martin treated me like we were friends. Most easy going person and energetic person I've met and had the pleasure of doing business with. Would not hesitate to buy another vehicle from him. Fought for my needs and wants and got it done for me. Go to erinwood ford and ask for Martin Thanks Marshall More

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The Best! Erinwood service is the best without a doubt, I won't take my car anywhere else for service. It's an '09 Escape purchased new in 2010 from Doug Keen Erinwood service is the best without a doubt, I won't take my car anywhere else for service. It's an '09 Escape purchased new in 2010 from Doug Keen (awesome sales experience!). Through the years I've always brought it back for all the regular maintenance and for the rare occasional problem. The entire service team are wonderful, knowledgeable and always working for the customer. I usually make my appointments with Joe or Gary, but have full confidence in the entire team. This service visit last week was for a small problem and once again they came through. They also always check the car over and recommend preventative maintenance if needed. I never hesitate to recommend Erinwood, as far as I'm concerned it's the only dealership I will use. More

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Dishonest My fiancé went in for a synthetic oil change. Which should have cost $97, they pushed her into getting an alignment and brake service at 25000km witho My fiancé went in for a synthetic oil change. Which should have cost $97, they pushed her into getting an alignment and brake service at 25000km without asking her if the car was not driving straight or telling her what the price was. Etta Coccia , Gary Banks, Joe Engel, tricked her into spending $350 without booking a service appointment, she was in there for an oil change only. I am contacting the president of Erin wood as well as senior management. The better business bureau will hear about how crooked the service department at Erin wood ford is WILL NEVER TAKE ANOTHER VEHICLE BACK HERE AND MY FAMILY HAS BOUGHT ALL OUR CARS FROM ERINWOOD FORD FOR THE LAST 20+ YEARS More

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2017 Ford Explorer Sport Always friendly and feel comfortable at Erinwood. This is my 3rd Explorer love the ride! Doug is a no pressure salesperson which is how I like to s Always friendly and feel comfortable at Erinwood. This is my 3rd Explorer love the ride! Doug is a no pressure salesperson which is how I like to shop when it comes to big purchases like SUVS/cars/trucks. As long as Doug and John are at Erinwood I will continue to buy my vehicles from them!! More

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