Don Dale | Page 8

over 25 yrs. loyalty overall friendly employees who care about a good experience for their customers at this dealership. Justin Parker is an overall excellent salesperson overall friendly employees who care about a good experience for their customers at this dealership. Justin Parker is an overall excellent salesperson who is quite knowledgeable about the products that he sells. He works hard to inform the customer about the product that the customer is interested in buying. More

Helpful 0

Report | Print

Cadillac Purchase We have been dealing with HMP for over 20 years and have nothing bad to say about this business. The service is awesome! They are a great dealership We have been dealing with HMP for over 20 years and have nothing bad to say about this business. The service is awesome! They are a great dealership to deal with. Any concerns or questions we may have are dealt with promptly. Great bunch of people to talk to when booking a service appointment or just stopping in. More

Helpful 0

Report | Print

Excellent Dealership My husband and I have been customers of HMP for years and although we've purchased a couple of other brands of vehicles (Jeep & VW) we have never rece My husband and I have been customers of HMP for years and although we've purchased a couple of other brands of vehicles (Jeep & VW) we have never received the excellence in service as we have experienced at HMP. From the amazing and efficient receptionist, Anne Sullivan, to our salesman Jim Guenther plus all of the staff in the service department we couldn't be more delighted with the friendly, professional and knowledgable service of everyone at HMP! They have our highest regard and we wouldn't hesitate to recommend them to anyone! More

Helpful 0

Report | Print

Always excellent The staff seem to always go out of their way to help. Be it delivery of a new vehicle at odd hours, a "quick look" at a vehicle issue on my way by or The staff seem to always go out of their way to help. Be it delivery of a new vehicle at odd hours, a "quick look" at a vehicle issue on my way by or just accomodating my busy schedule by fitting me in for a service. Most of the staff have been there for years and you get to know them quite easily when you need something. I always recommend HMP to anyone looking for a GM vehicle and none of them have been disappointed with how they were looked after. More

Helpful 0

Report | Print

Above and beyond. Consistently going above and beyond, always friendly and efficient. My experience with this dealership has always being pleasant whether the service o Consistently going above and beyond, always friendly and efficient. My experience with this dealership has always being pleasant whether the service or sales dept., front desk or parts counter. More than once HMP has gone the extra mile to help me out. More

Helpful 0

Report | Print

Very Personable Chuck Erb is a great person who always looks after his clients in a very caring way. Always great service from all staff at HMP.. Chuck Erb is a great person who always looks after his clients in a very caring way. Always great service from all staff at HMP.. More

Helpful 0

Report | Print

Sorry, It a GM problem, not ours! 2015 Suburban purchased August, received in November. I have a list of issues with the vehicle (Vibrations, drive train issues, squealing brakes, etc 2015 Suburban purchased August, received in November. I have a list of issues with the vehicle (Vibrations, drive train issues, squealing brakes, etc) and each time it has been in to repair them, I get the same answer......"Yes, there is a problem. No we did not fix it". GM seems to have no solution. I call GM and they simply direct me to my dealer for service. GM's final answer is to replace the truck with a new one and I appreciate that, but seems very wasteful to me. Thank You Tim, Don and Ed for your tolerance inputting up with my complaints. More

Helpful 0

Report | Print

Service and Staff at Huron Motor Products I am quite satisfied with Huron Motor Products repair and customer service.All staff respective of their position or job purpose have been friendly mo I am quite satisfied with Huron Motor Products repair and customer service.All staff respective of their position or job purpose have been friendly most helpful and courteous. In the 13 years that I have had service and repair work done, I have been in contact with almost all of the staff. The mechanics and oil,lube shop staff are very helpful and do excellent work. JOBS WELL DONE!!!!!!!! Thanks More

Helpful 1

Report | Print