Chris Scott | Page 6

Excellent Service Experience I had a problem with the shifter of my 2017 Ford Explorer. I did not know if it was just the shifter or the transmission too. Although I bought the v I had a problem with the shifter of my 2017 Ford Explorer. I did not know if it was just the shifter or the transmission too. Although I bought the vehicle at Erinwood Ford, I serviced it at a Ford dealer closer to my home. However, that dealership advised I do not bring it to them because they did not have a transmission specialist. I phoned Erinwood Ford and I was originally given a service date a few days later when a transmission specialist had an available opening. I then phoned the business manager, Adam Pellegrin inquiring if a vehicle rental was covered under my extended warranty and explained the situation and that I wanted to bring in the vehicle. Adam advised me to phone the assistant service Manager, Shawn Moon, the next day and explain my situation. I phoned the next day and Shawn booked me an appointment to bring the vehicle for an inspection that day. If required, I would get a vehicle, covered under my extended warranty. I brought it in that day. Chris Scott went over the process and explained the results of the inspection and my semi annual service package. The shifter worked well again. More

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Best Ford dealer Very friendly and honest people .. trustful and cooperative .. Mr. Yousuf and the owner Mr. Nick are very supportive .. I got unique service .. I str Very friendly and honest people .. trustful and cooperative .. Mr. Yousuf and the owner Mr. Nick are very supportive .. I got unique service .. I strongly recommend these people More

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An awesome experience My husband and I purchased a custom built F350. From ordering, through delivery we had an outstanding experience with our salesperson, Chevon, and th My husband and I purchased a custom built F350. From ordering, through delivery we had an outstanding experience with our salesperson, Chevon, and the Erinwood team. Chevon is very knowledgable about these trucks, and is the person to talk to if you are in the market for a Ford pick up truck. We have owned many different makes and models of cars and trucks over the years. What has set Chevon, and Erinwood, apart from other dealerships, is when an issue arose, it was handled with such ease, professionalism and care, that there was no stress or concern placed on the customer. What makes a great dealership is not glossing over problems that can naturally arise, but rather the ability to problem solve with ease and efficiency. We would like to thank Chevon and the Erinwood staff for their phenomenal sales, service, professionalism, and care. More

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We consider Erinwood a part of our Family We have been coming to Erinwood Ford for a long time now. Rob Ahamad and Victor Nascimento, along with Chris Scott and Shawn Moon in the Service Depa We have been coming to Erinwood Ford for a long time now. Rob Ahamad and Victor Nascimento, along with Chris Scott and Shawn Moon in the Service Department, have taken good care of our family for many years!! Not only is the Ford product a superior one, your staff are 'top shelf' as well. We would never consider going anywhere else for a vehicle!! More

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Awesome experience! After difficultly getting into the Ford dealership where I purchased my Ford C-Max, I called Erinwood Ford where my husband purchased his truck! They After difficultly getting into the Ford dealership where I purchased my Ford C-Max, I called Erinwood Ford where my husband purchased his truck! They accommodated me beautifully. They went above and beyond with kindness and knowledge. They even did more than I expected. As a woman it is nice to be respected. A great team that I will definetly be dealing with again and of course recommending. Thank you Keep up the Great work! A Very pleased customer Shelley More

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Its been a great experience to purchase my truck at Erinwood This is the second truck F150 that I purchase from Erinwood Ford in the last 4 years and so happy to deal with them they are so great on there jobs an This is the second truck F150 that I purchase from Erinwood Ford in the last 4 years and so happy to deal with them they are so great on there jobs and fun to work with them, and summer they have bbq for the costomers it isgreat. Now when it comes to servicing your vehicle it is great and fantastic service they treat you with so much respect they all are great. Thank you Erinwood Ford. More

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Great Experience! I had the pleasure of buying a car from the Ford Erinwood team. I received exceptional service and treatment as well as a great car! Thank you very I had the pleasure of buying a car from the Ford Erinwood team. I received exceptional service and treatment as well as a great car! Thank you very much Ford Erinwood! More

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Amazing Chevon Jackson treated me with respect he explain everything I needed to know about the car and the financial aspect of it it was a pleasure doing bus Chevon Jackson treated me with respect he explain everything I needed to know about the car and the financial aspect of it it was a pleasure doing business with him he even offered you refreshments while you were waiting. Keep the good work up Mr. Jackson. More

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Issue Fixed After Talking to Manager Had an issue with the camera but the issue was fixed after talking to manager instead of service techs. It took a while but at least it was figured ou Had an issue with the camera but the issue was fixed after talking to manager instead of service techs. It took a while but at least it was figured out. More

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Superior Service At Its Best. Honesty, transparency, and a commitment to superior quality service is just one of the many reasons I continue to use this dealership. Chris always Honesty, transparency, and a commitment to superior quality service is just one of the many reasons I continue to use this dealership. Chris always makes you feel welcome and comfortable while offering sound advice. Thanks again for your commitment to quality Customer Care Chris. More

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