Brook Russell | Page 7
Lincoln Service Concierge
Courtesy Ford Lincoln
684 Wharncliffe Rd S
London, ON N6J 1N4
Industry Experience
8 yrs, 9 mos
Languages Spoken
English
80 Reviews
Write a Review80 Reviews of Brook Russell
June 30, 2021
Pleasure working with Matt on our recent purchase. He displayed integrity and a commitment to customer service. Matt was respectfully engaged and provided quick follow up where needed. During delivery, M displayed integrity and a commitment to customer service. Matt was respectfully engaged and provided quick follow up where needed. During delivery, Matt ensured vehicle was impeccably prepared and displayed thorough product knowledge as he professionally covered all the features of the vehicle. More
Other Employees Tagged: Matt Patterson , Adel Al-Rayes
May 28, 2021
We just picked up our new Lincoln Corsair on Thursday. Brandon Flonders our salesman was very professional and kind. He made our experience very comfortable. Brandon Flonders our salesman was very professional and kind. He made our experience very comfortable. More
Other Employees Tagged: Brandon Flonders, George Anderson
May 26, 2021
Matt Patterson was the best salesperson ever, so courteous, kind and knowledgeable! A real gem, will be back to him next vehicle purchase thanks Matt courteous, kind and knowledgeable! A real gem, will be back to him next vehicle purchase thanks Matt More
Other Employees Tagged: Matt Patterson , Grant Doty
April 27, 2021
Purchased a new Lincoln Nautilus and though there was a slight hiccup in the process everything was worked out to our entire satisfaction. Great People! slight hiccup in the process everything was worked out to our entire satisfaction. Great People! More
Other Employees Tagged: Brandon Flonders, Peter Rousom, Dee Menon, Nathan Jenner , Charles Gardiner
April 15, 2021
Bryan was very helpfull and courteous in Yvonne’s and my dealings with him when we Leased our dream vehicle a “Lincoln Corsairs”from Courtesy Ford Lincoln. I would recommend Bryan and Courtesy Ford Lincoln dealings with him when we Leased our dream vehicle a “Lincoln Corsairs”from Courtesy Ford Lincoln. I would recommend Bryan and Courtesy Ford Lincoln to anyone. More
Other Employees Tagged: Bryan Williams, George Anderson
February 26, 2021
My very senior parents live in Petrolia. They were in London on a personal matter and had issues with their aged Ford Ranger. They were directed to Courtesy Ford Lincoln. My mom has asked me to write a London on a personal matter and had issues with their aged Ford Ranger. They were directed to Courtesy Ford Lincoln. My mom has asked me to write a note commending the service at Courtesy Ford. There was an issue with a fan belt, and upon further investigation this one issue became a bigger issue. The Service Tech provided an estimate cost. My parents agreed to go forward with the repair ... they had no other option to getting back to Petrolia. My mom wants Courtesy Ford to know how much they appreciated the effort the Service Techs put into make the vehicle right. My mom says "the guys were just so good...we are so thankful they helped us AND the cost was below the anticipated estimate." SO, thank you to the Courtesy Ford Lincoln Service Techs for getting my parents home safely. More
Other Employees Tagged: Will Taylor, Alex Tapia , Kyle Cornet, Juan Montoya, Shane Moss
February 25, 2021
Amazing customer service. The whole experience from start to finish I felt like family. Answered all my questions and then some. I would definitely recommend courtesy Ford to my friends. to finish I felt like family. Answered all my questions and then some. I would definitely recommend courtesy Ford to my friends. More
Other Employees Tagged: Luis Frada, Gary Flonders, Brandon Flonders , Kyle Cornet, Dylan Frada
February 10, 2021
Dee is a fabulous sales rep who is so knowledgeable about the Lincoln line. This is my second Lincoln and I will keep returning because of the super team! Brooke, Kyle and George are also so reliable and c the Lincoln line. This is my second Lincoln and I will keep returning because of the super team! Brooke, Kyle and George are also so reliable and courteous. More
Other Employees Tagged: George Anderson, Dee Menon , Kyle Cornet
December 30, 2020
Really good experience with Louis frada in this dealership always I have been welcomed. So I would like to say all the best about Luis Frada. dealership always I have been welcomed. So I would like to say all the best about Luis Frada. More
Other Employees Tagged: Luis Frada , Kyle Cornet, Dylan Frada
December 30, 2020
The best dealership I have ever worked with. The staff are very friendly, knowledgable and always offering to answer any questions I may have. Supporting this dealership makes me feel good because they gi are very friendly, knowledgable and always offering to answer any questions I may have. Supporting this dealership makes me feel good because they give back throughout the years, even through the pandemic they have been generous. I am happy to continue to support this dealership in years to come because of the quality of service they provide me and my family on every level. Thank you Courtesy Ford Lincoln for being the BEST! More
Other Employees Tagged: Brandon Flonders , Juan Montoya

