Brook Russell | Page 3

Amazing dealership. Have purchased 8 vehicles from courtesy Ford and would never buy or service my car at any other dealership Will Taylor has always surpassed my exped Have purchased 8 vehicles from courtesy Ford and would never buy or service my car at any other dealership Will Taylor has always surpassed my expeditions every time I deal with courtesy Ford, they are all Incredibly friendly and looking to help. More

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Excellent service each time I’m in! Thanks to Will and his staff for excellence! I know I can always count on this amazing group! Thanks to Will and his staff for excellence! I know I can always count on this amazing group! More

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Steer clear of this place. . New Lincoln and trouble from day 1. Multiple electrical issues, Lincoln way App didn't work,kept getting notices "deep sleep mode:, remote features . New Lincoln and trouble from day 1. Multiple electrical issues, Lincoln way App didn't work,kept getting notices "deep sleep mode:, remote features not available.. Welcome lighting didn't work, hatch wouldn't open, seat wouldn't come back to position, auto hold not working, crash avoidance not working or would come on 2 minutes after someone pulled out in front of you, Car in many times for 2 weeks at a time and come back nothing fixed. Took many videos of things not working, have many texts and e-mails about all these issues. The service department said they didn't know what is wrong and dealership wanted to buy car back. They couldn't fix it?? Lincoln Canada was no help, they said to keep taking car back to dealership to be fixed?? Dealership said they couldn't fix it. Nobody from the service department all the way to the top tell the truth.. Texts,e-mails etc.. Check your paper work, they charged me for a used car warranty?? It is a new Lincoln, 2 charges on there I had to get refunded for. I don't know what a person would do if they had financed a car there. You would be stuck. I traded it and lost a ton of money but the car wasn't safe. Back to the imports and never a domestic hunk of junk Lincoln again. That was another thing, they didn't want me to pay cash?? To finance it.. I had to get in touch with Meghan to pay cash?? What a place. If you have to buy a Lincoln at least find a dealership that has the ability to fix these things. Courtesy Lincoln hasn't a clue, again - texts,emails etc.. Good luck and good riddance. More

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Gary and Brandon Flounders, Shane at service, Brook at service, George Anderson, biz, Will Taylor the service mgr. I consider them all friends, and so helpful. Wouldn't go anywhere else. Victor service, George Anderson, biz, Will Taylor the service mgr. I consider them all friends, and so helpful. Wouldn't go anywhere else. Victor More

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All the stall were wonderful to work with! Dee, Brandon,Greg and Brook went above and beyond to get us what we needed. We didn't feel pressured to make a quick decision ! Dee, Brandon,Greg and Brook went above and beyond to get us what we needed. We didn't feel pressured to make a quick decision ! More

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Service was amazing. Everyone I dealt with was great. I would recommend Courtesy ford to anyone. Everyone I dealt with was great. I would recommend Courtesy ford to anyone. More

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Service is great and there is fair prices. Phone calls were answered quickly and all questioned were as well the detailing department always does great . Phone calls were answered quickly and all questioned were as well the detailing department always does great . More

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The Lincolin dealership and Dee are great in customer satisfaction. Thank you so much for your effort in making our family to stay with Lincolin satisfaction. Thank you so much for your effort in making our family to stay with Lincolin More

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Excellent sales and service. Courtesy Ford is the only place to buy and service your vehicle. Matt Patterson is hands down the best in sales Courtesy Ford is the only place to buy and service your vehicle. Matt Patterson is hands down the best in sales More

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I received great service from everyone at Courtesy Ford Lincoln. Dee was absolutely amazing to deal with. I will definitely be back in the future to buy another vehicle from him. Lincoln. Dee was absolutely amazing to deal with. I will definitely be back in the future to buy another vehicle from him. More

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