Boris Jurcic | Page 3

The Service department is Fantastic Last Friday I had an issue with my 2016 F-150, I arrived there just before 5:00 pm on the Friday. I met Boris and he laid it out "Straight" to me. He Last Friday I had an issue with my 2016 F-150, I arrived there just before 5:00 pm on the Friday. I met Boris and he laid it out "Straight" to me. He let me know that all of the mechanics have either finished for the day or left already. Unfortunately for Stephen he step out of the back at that moment. Boris asked him to take alook at my truck and we whipped it to the back for him to hook up the computer. By the time Stephen finished, Boris had arranged for a loaner vehicle and asked if I could leave my truck there and they could get a mechanic to look at it. WOW!!! I have dealt with other dealerships in the past (None on the Island) and came away very disappointed. This great team, calmed the situation, took charge, found a solution and had me rolling again by Wednesday. I am more than impressed and definately recommend them! Ken Halvorsen ps - I need a button after 5 stars! More

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All round excellence! Everyone at this dealership delivers excellent service. I have been dealing with them for several years and I am very happy with all aspects of the b Everyone at this dealership delivers excellent service. I have been dealing with them for several years and I am very happy with all aspects of the business. More

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Great deal on a new F-150 Started with a trip to the service department for oil and service on my Escape. When the day was over I drove home in a new F-150. Keegan, and all sta Started with a trip to the service department for oil and service on my Escape. When the day was over I drove home in a new F-150. Keegan, and all staff, were excellent to work with. Understood my priorities and found the truck that fit. More

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Simply Awesome Purchased my 2nd Ford Escape in 11 years from Island Ford. From the moment I walked through the doors, I didn't feel any sales pressure and was meet b Purchased my 2nd Ford Escape in 11 years from Island Ford. From the moment I walked through the doors, I didn't feel any sales pressure and was meet by a vey knowledgeable sales person, Sandra Jurcic. She was friendly and extremely helpful. I would purchase my next vehicle from Island Ford. I have been coming to this dealership for service since I purchase my 1st Escape in 2008, very professional. Bruce N. More

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Unpleasant encounter with advisor (juric) and sevice manager I was charged for service even I was covered under my maintenance plan. Service team sucks. Nothing was done and want to make money for a very poor se I was charged for service even I was covered under my maintenance plan. Service team sucks. Nothing was done and want to make money for a very poor service and attitude. No way I will ever come back. Ripper..... More

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Unpleasant encounter with advisor (juric) and sevice manager I was charge for service even I was covered under my maintanance plan. Service team sucks. Nothing was done and want to make money for a very poor ser I was charge for service even I was covered under my maintanance plan. Service team sucks. Nothing was done and want to make money for a very poor service and attitude. No way I will ever come back. Ripper..... More

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Good service. No pressure No pressure and no hassle. Sandra is a great salesperson and so was Ryan. I found the experience very easy and seamless and I didn’t have to waste hou No pressure and no hassle. Sandra is a great salesperson and so was Ryan. I found the experience very easy and seamless and I didn’t have to waste hours at the dealership More

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Best Dealership on the Island! One of the best dealerships I have been to. The sales team worked with us to find the right vehicle and the right price. The service department has One of the best dealerships I have been to. The sales team worked with us to find the right vehicle and the right price. The service department has been excellent with routine maintenance and repair work. And now with the customer relations department up and running any problems that are discovered are addressed immediately. They are a highly dedicated group of people with the goal of not just selling you a vehicle, but the right vehicle. More

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Buying a new F150 We had a wonderful experience at Island Ford whilst purchasing our new family truck, the whole process went smoothly and was enjoyable mainly due to t We had a wonderful experience at Island Ford whilst purchasing our new family truck, the whole process went smoothly and was enjoyable mainly due to the Sales associate Jesse Hockin who was with us every step of the way! Well done Jesse and well done Island Ford! More

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