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Excellent - Sharon 123
I found the sales team were very accomodating. They kept me informed of all financial possibilities and explained the vehicle operation when completed. Thank you
Fantastic - Aly3020
I always receive fantastic work on my truck, from oil changes to windshield repair. I really appreciate Fred from sales picking up/dropping off my vehicle so that I don’t have to wait and I can carry on with my day.
Top Reviewed Specialists At This Dealership
2nd Time Around - Dean
Just leased my 2nd business truck through this dealership. Don and Lawton made it seamless and looked after everything... Would highly recommend these guys and this dealership...
Excellent service. Would highly recommend Regal Motors. - MFP
I can count on Regal Motors whether buying a vehicle or keeping it safe on the road. Friendly efficient staff and is always worth the drive.
Super shop! - rod
Have been a 40 year customer of Tisdale's and can honestly say they are better than any other I have experienced. Right from the owner on down the line, his positive and friendly attitude are reflected in all the employees that I know. I will definitely be buying here again.
if you are looking for a new truck go to Two Way - Jeff l
i bought me first truck from Brad nearly 15 years ago. The sales experience was so much better than those big city dealers. Brad was able to answer all my questions about the truck I was looking at. He gave me the best price upfront and didn't need to go see his manager for anything. The whole process was quick and respectful of my time. Plus I saved thousands of dollars by dealing at Two Way Service compared to the city dealer. As of today I have bought 5 vehicles from Brad and recommended all my family to see him too. Word or advice: if you want a terrific sales experience go to Two Way Service in Southey.
Excellent service - Ford driver
Valley ford in Hague always has great service. I recommend the service centre for follow up and prompt service.
Talk with Curtis for service recommendations!!!
The quickest and most painless purchase I’ve ever made - Ordale2018
I have just made a trade on a used diesel chev truck at Naber ford. I traded my gas truck for a diesel truck. It was the easiest and most pleasant vehicle transaction I have ever had!!!!!! Thank-you Tom and Josh
Well organized - don.gyori
In for an oil change... quick and efficient. All items that I asked for were checked and completed. Feed back provided on any problems or with my truck
Great Service! Thanks Les, Jeff & Stephanie!! - bychance
We booked an appointment with Les to have an issue with the brakes checked out. He made it a priority for the next morning. Once there, found that there were a couple notices in the system for our Explorer and we were given the option to leave it to get them taken care of. We saw how busy the service area was and really appreciate Les fitting it in. He also spoke with Jeff from the body shop about a concern we had and that was also taken care of at the same time. Stephanie not only got us home safely but ensured we had all needed to contact her when we were ready to return. Within less time than we anticipated we returned to find everything completed and ready to go. As it turns out the brakes we went to have checked were good and not an issue. This was our first visit to the service department at Cypress Motors and we will definitely be back. We look forward to meeting the rest of the team in the future as we have yet to use the Quick Lane. Special thank you to Les in service, Jeff in body shop and Stephanie in customer courtesy, you are all very efficient and knowledge representatives of Cypress Motors but your great personalities stood out the most!!
Excellent All Around - CamFam
We bought a vehicle in November of 2018 and dealt with Rene as our sales person......happily went back to purchase another vehicle recently due to the dealership being easy to deal with when needing any work done, they have an awesome customer lounge, all the staff are happy to be there and it shows. We also appreciate that the entire dealership is super clean and kid friendly.
Customer service - Wayne
Dealt with theee separate employees and all were friendly, knowledgeable. They all were available to answer questions. Cell #’s provided for any questions. Provided detail explanation of truck features. Was called as soon as truck was delivered to the lot
New Edge purchased - Supermom
DJay McGrath very accommodating and considerate of our concerns. Friendly, informative and knowledgeable about the vehicle we purchased. Pleasing personality making him a great salesman
4 years ago........ 2014 - ReginaNow
Point form as it's old news now...
service dept techs are hopeless
old retired sales mgr should have retired sooner (like 2010) !!
service writer didn't know how many kms i should be with oil changes, disagreed with techs....
service staff turnover very high at the time
sales didn't disclose all damages and repairs, they didn't have to, now 2018 they would have to
I may buy again here, in a perfect world
I'll Never get service again here
Not happy at all. - mefromhere
When I bought my current truck 3 years ago, I traded my old vehicle. It was a retail value of about 13k, but I did not even get 8k. Okay, I swallowed the pill, because I was excited to receive my new one (actually 3 years old). Already some month later the truck showed me a low-battery message, and I was worried about not being able to start it one day. So I installed a small trickle charger under the hood, and plugged it in from time to time. When I went to the dealership, they told me the car is okay, but because I installed this charger, the car would give me a wrong information about the battery. What a BS. I really hate those smartypants, pretending to know everything, but obviously not having any idea about what they are talking about. Outrageous, that they charged me big Dollars for testing the battery (about the price of a new one), and telling me the battery would be good. Some month later I replaced the battery anyways, and (of course) I still have the same issue. But I am not bothering Terry Ortynsky Royal Ford anymore, because I am tired of dealing with the bigmouthed service department. So I wasted 150+ bucks on a brand new battery, regardless that the issue with my truck would have been covered by the warranty I purchased.
Lately my truck started to smell like burnt oil, and there has also a recall been issued for safety reasons. It is 3 business days ago that I contacted them using their online form, and asked for an appointment, to have a look at the burning oil issue, and to get the recall fix done.
But there is no responds for 3 days already. Still waiting for my email to be answered. This is definitely not the support I am expecting.
ignorance - jr
Totally agree with the previous review. Apparently ted and jasons sales tactics are to be ignorant ,arrogant and condescending. Im no mathematician but that doesnt add up in the sales world. Service department was absolutely sloppy and the lack of communication is unreal. When things go wrong the day a vehicle is sold and you blame the customer you need to rethink your customer service approach. NEVER will anyone I know buy through this dealership again.
Embarrassing and humiliating!! - nina1978
After a year and some struggle with a lease that became too much, we went back to them and asked for help. They were going to help us to PURCHASE (financing APPROVED) a brand new 2016 Ford F150 which would have cost us less monthly than our current lease. They put us off, saying the vehicle had to be shipped from Kansas, and would be a week... then another week, and yet another. Suddenly, no truck. No lease. Nothing but humiliation as they repossess the leased vehicle and leave us with "we'll auction it, and you'll have to pay for what is left owing against the lease". They gave no proof to us that the vehicle they seized would be parked and stay that way, unused by another for any reason. Almost a year later, we receive a letter stating we owe over $16K, and it's subject to extremely high interest rates. Just before Christmas 2016, they begin garnishing wages to the tune of $650 per PAYCHECK... Now we can't afford anything. It's either rent OR groceries and bills.
Absolute garbage. I brought my vehical in to get... - anon7777
Absolute garbage. I brought my vehical in to get surviced, got everything fixed up. Then as soon as get it back days my engine starts acting up and the "service engine soon" comes on. Coincidence? It was running perfectly fine before they touched it. So I went back and got it fixed and my engine's still not as good as it was. So basically I'm down $1500 and a worse off vehicle. I got played like a chump.
excellence in sales - angelamorrow
we purchased our f150 from Josh. he was helpful and friendly, and went above and beyond until we were happy. Even with everything going on in his life and work, he always made us feel like a priority! excellent place to deal with, and amazing salesman to have help you!!
After searching through countless dealerships with greasy... - BattlefieldDan
After searching through countless dealerships with greasy swindling car salesman, it was a much needed breath of fresh air going to Pat Gibbons Ford. I don't like car salesmen as a general rule and usually feel like I need a shower after I'm done listening to their BS. This dealership has the most honest, genuine and generous staff you will find in this area. End of story. They offer top dollar for trade-ins and go out of their way to make sure you are getting a great deal. I realize the location is out of the way for most people but you will quickly realize it is worth the drive. I recently bought a 2012 Escape at this dealership and I was happy with the service from start to finish.
Capital Ford Lincoln Inc.
Business Office Manager