Terry Ortynsky Royal Ford

The rudest receptionist I have ever encountered, she should not be in customer service. Their service department is full of shifty employees. When I was there the other day they made a mistake on my should not be in customer service. Their service department is full of shifty employees. When I was there the other day they made a mistake on my bill and I had to got back and pay more when I bought new tires, lucky I don’t live out of town. Their math skills are sketchy. I took in my wife’s truck she had bought there a while ago. They told me a few things were wrong. I went to another garage and the problems did not exist. They straight out lied. I had bought a brand new vehicle from them, there was a dent inside rocker panel, when I noticed this and brought it up to them they said I was lying and dented it. They said my wife must have dropped her purse on it. I took it to another garage which confirmed it was from factory. The staff in the sales department are great, I have dealt here all my life, but am thinking about going out of town for my next vehicle More

nothing to say good or bad. don't appreciate can't leave review without 15 word minimum. service visit did not make my FordPass service history. don't appreciate can't leave review without 15 word minimum. service visit did not make my FordPass service history. More

Great service and prompt shuttle. Always provides a detailed report on the vehicle. Great sales staff and service dept. Always provides a detailed report on the vehicle. Great sales staff and service dept. More

Very accommodating, helpful and always reasy to assist. Always exceeds my expectation. Thanks much to the everyone. Always exceeds my expectation. Thanks much to the everyone. More

Im very happy with the work done on my Edge. Only took 1/2 hour to getter done Only took 1/2 hour to getter done More

My new truck that I’ve purchased from here has had more than a few problems from day one and i know it has been miss diagnosed by possibly inexperience. You cant pull the wool over my eyes as l to was a me than a few problems from day one and i know it has been miss diagnosed by possibly inexperience. You cant pull the wool over my eyes as l to was a mechanic. First time driving in the rain my dash lit up like a xmas tree and l was told moisture got in the wiring and then multiple parts were put in and problem solved. Month later for whatever reason my AC quit and it to was due to moist connections but that wasn’t it, then they told me it was the compressor and nope, finally it ended up being the PCM. Fact is guys, l will take my business elsewhere if this keeps up. This is uncalled for long periods of down time. Good thing I didn’t have to rely on this truck for work as l probably would have lost my job seeing it was in the shop more than it was on the road. More

Brought in my truck as the engine light was on and it showed on my Ford app it was shutters. Get a call 2 months later saying I owed $250. I asked for what they said there was nothing wrong. So I said so showed on my Ford app it was shutters. Get a call 2 months later saying I owed $250. I asked for what they said there was nothing wrong. So I said so I’m being charged for that. They said it took 2 hours to look at and found nothing. As I said it told me the problem on my app. Needless to say pretty poor way to do business. I will not be back. More

I had a very good experience with this dealership and sales performance we worked together to achieve the goal for both parties sales performance we worked together to achieve the goal for both parties More

Terry Ortynsky's Royal Ford at Yorkton Saskatchewan set the bar across the board for an awesome customer service and experience. From the moment we reached out with Mr. John Cymbalisty Live for a brief inq the bar across the board for an awesome customer service and experience. From the moment we reached out with Mr. John Cymbalisty Live for a brief inquiry, was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process, the management team also helped us alot during the process and truly valued our loyalty and trust to them. It could not have been more seamless and made the process very pleasant. This is not our first time to purchase at Terry Ortynsky's Royal Ford, every transaction was unparalleled going above and beyond in every aspect! Highly recommended! Thank you so much Terry Ortynsky's Royal Ford and team! Looking forward to doing business again with you guys! -Joel and Cherry Montelibano More