- honeyboyesteves
super great car dealer agent! he is very professional. everything was perfect. great service. i am extremely happy and satisfied with my purchase. thank you
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May 03, 2021 -
Capital Ford Lincoln Inc. responded
Wow honeyboy, It is good to know that Rocky exceeded your expectations and made your experience memorable. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. As such, we are delighted to read how our staff delivered above and beyond your expectations. We are honored to have had the opportunity to serve you. Enjoy your new vehicle, Wendy
- kay
It was a pleasure dealing with Rocky. He answered all my questions, and emails promptly. The vehicle was ready for pick up as promised, and he was very helpful , and made sure we were looked after. I was one of the best car buying experiences I've had.
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Apr 28, 2021 -
Capital Ford Lincoln Inc. responded
We are extremely grateful for your review Kay! Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. We are so glad our efforts are paying off and you had the opportunity to experience superior service. We will pass along your comments to Rocky and the rest of our team. It is words just like these that keep us going. Drive Safe, Wendy
- apangan17
Rocky is very helpful and knowledgeable in picking the right vehicle for our family and would recommend anybody who is looking to buy a vehicle to your Dealership.
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Apr 12, 2021 -
Capital Ford Lincoln Inc. responded
We are extremely grateful for your review, Apangan. It is good to know that our team exceeded your expectations and made your experience memorable. We will pass along your comments to Rocky and the rest of our team. It is words just like these that keep us going. On behalf of the team, Wendy
- joel.abenoja
Rocky was extremely accomodating and answered every questions we have. He explained every feature of the truck we purchased and made a comparison on what we stand to gain as opposed to our old vehicle. He keeps in touch even after the purchase, which saves me the time to call him in case we still have some questions.
Leif was more than amazing in helping us complete the purchase. When he called me the next day, he didn't have a good news for me. Just kidding Leif. In fact, it was a great news for our family, especially my wife. That aside, Leif explained the end-to-end process in completing the purchase and having complete ownership, which made things a lot smoother.
Working with them was like having your family helping you decide in your purchase. The rest of the staff were very friendly and welcoming. Thank you Capital Ford for having wonderful people especially Rocky, Leif and Kim.
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Other Employees Tagged:
Leif Gronsdahl
Mar 22, 2021 -
Capital Ford Lincoln Inc. responded
Hi Joel, Thank you so much for taking the time to write such a nice review. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. Sounds like Rocky and Leif definitely did that for you and your family! Our goal is to make you a part of our family and make you feel welcome every single time. We will pass along your comments to our team. With appreciation, Wendy
- Jessica Nakonechny
Great service! But had issues with the car right after I got it. However rocky was with me helping the whole time! Thanks Great work
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Jan 26, 2021 -
Capital Ford Lincoln Inc. responded
We are extremely grateful for your review Jessica! From the moment you walk into our business it is our responsibility to give you the best possible experience and deliver what we promised. Rocky and everyone in our organization is familiar with our mission statement which is focused on making certain our customers come first. Thank you for the feedback and glad that everything worked out for you in the end. Looking forward to serving you in the future. On behalf of the team, Wendy
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2 yrs, 2 mos
Basque
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