Jeff Longley

Capital Ford went above and beyond to meet all my needs during my purchase experience. Full credit to this team on their professionalism and attention to detail. during my purchase experience. Full credit to this team on their professionalism and attention to detail. More

Helpful 0

Report | Print

We appreciated both Jeff Longley and Brett Holloway in their helpfulness, consideration and kindness throughout the process of buying the car. Brett went over each function with us in the car and set up t their helpfulness, consideration and kindness throughout the process of buying the car. Brett went over each function with us in the car and set up the remote start for us. It was great to have all the experience at our own home. Thank you!, More

Helpful 0

Report | Print

Was helpful and went over everything to get me started in my new vehicle. He made sure that I felt confident in some of the options even though I felt like I was not in control. Great experience my new vehicle. He made sure that I felt confident in some of the options even though I felt like I was not in control. Great experience More

Helpful 0

Report | Print

Clean facility, nice people, always greet you when come and ask right away if you need help, I appreciate the salesman that help me to arrange my appointments even if he is not the salesman im looking fo and ask right away if you need help, I appreciate the salesman that help me to arrange my appointments even if he is not the salesman im looking for yeah they help each other More

Helpful 0

Report | Print

All of the ford employees were straight up amazing to work with. Very helpful and thorough even though I rushed everyone. 6 vehicles to date in 10 years. I am always treated with respect and everyone app work with. Very helpful and thorough even though I rushed everyone. 6 vehicles to date in 10 years. I am always treated with respect and everyone appears to do what's right. They also put up with my sometimes sassy attitude and take it all in stride. The process can be long and daunting (I am not quite sure why buying a vehicle takes 6 hours) but with that said, with every purchase the time doesn't actually feel that long. Craig has now been part of 5 out of my 6 purchases and he is a large reason I continue to come back. Even though I gave Jeff and Gage (spelling) a hard time...they took it well and were incredibly gracious! Craig is used to me by now which means he knows how to handle me with out leaving me with the sense of being handled which is often how salesman tend to make me feel. I would and do HIGHLY recommend Capital Ford! Great job guys! And just a side note...I rarely give survey answers 100% in the positive and never 5 stars...only exceptional service earns that kind of rating! More

Helpful 0

Report | Print

Excellent The sales team of Jeff and Joe are superior to any sales team I have ever experienced. An excellent dealership . I highly recommend Capitol Ford to an The sales team of Jeff and Joe are superior to any sales team I have ever experienced. An excellent dealership . I highly recommend Capitol Ford to anyone requiring a vehicle purchase . More

Helpful 0

Report | Print

Worked to earn.my business The team at capital was professional and courteous. They worked with me to get the deal I needed. They were flexible and worked through text over a The team at capital was professional and courteous. They worked with me to get the deal I needed. They were flexible and worked through text over a number of days to make our deal happen. More

Helpful 0

Report | Print

Great experience I had been to this dealership for my own personal vehicle. After such a great experience I decided to compare this dealership with others in relation I had been to this dealership for my own personal vehicle. After such a great experience I decided to compare this dealership with others in relation to buying 4 vehicles for my non-profit organization. they were able to to provide me with the best pricing as well as the best warranty option in comparison to other dealerships. More

Helpful 0

Report | Print

Start to finish - the experience here was fun and fair. I was shown a vehicle that checked off all my must haves, there were some extra features as well. The salesperson was careful to stay under my budget I was shown a vehicle that checked off all my must haves, there were some extra features as well. The salesperson was careful to stay under my budget and the vehicle ended up being well below my budget due to some great incentives at the time of purchase. I was given a fair value for my trade. All of these things made it easy to get into a new Ford. And everyone involved entertained my 5 year old during the process. More

Helpful 0

Report | Print

New vehicle purchase made easy Initially was just interested in getting a trade in estimate on my 2016 F150. Salesman and manager were more than helpful. Then started negotiating Initially was just interested in getting a trade in estimate on my 2016 F150. Salesman and manager were more than helpful. Then started negotiating on a 2019 F150 and it wasn’t very long before I struck the deal. I had the new F150 the same day and sales booked me an appointment for follow up options installed that I purchased. Again, sales were more than helpful with giving me a loaner vehicle of the same quality as my new one to use for the day. Sales also went through all of the orientation that is needed with all the new options and systems on the truck. I’ve purchased my last 5 vehicles from Capital Ford and am very happy with each and every transaction. If/when there’s a time for another purchase, I will not hesitate doing business at Capital Ford! More

Helpful 0

Report | Print