I've previously had great experiences at Ford Dealerships. However, this time was not very pleasant. I spent over a $1108.72 (parts and labor) to fix my car's broken muffler. I'm giving them the stars because they fixed the muffler and the lady and guy driving me to work after dropping off my car was very pleasant. I asked them to take pictures of wear and tear to my suspension because they recommended extra repairs. They could have even taken videos (everyone owns a smartphone right??!). However, they didn't bother and just said it was too difficult to do. However, after that was all said and done, they didn't bother to vacuum and clean up my car. I've been to Estevan Ford dealership and Saskatoon's Jubilee Ford and they were all very professional with making my car look presentable after oil changes or repairs. Some even threw in free repairs like changed a car light for me. I am not asking for free service. However, professionalism is very important. Even Kal Tire (low end chain) cleans up the car to look presentable. I am not going back there ever again. I'm going to ask my friends for recommendations in the future.