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ToyotaTown

London, ON

4.9
7,425 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 7,425 reviews

October 04, 2025

Had a great experience buying my first car through ToyotaTown! Very fast process, kind staff and I drove away with exactly what I was looking for. Highly recommend. More

by savkoda.bz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentine Morah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

ToyotaTown responded

Thank you for the fantastic review, savkoda.bz! We're thrilled to hear that you had a great experience buying your first car. Our team is dedicated to making the process smooth and enjoyable. We appreciate your recommendation and wish you many happy drives ahead!

October 04, 2025

Very friendly and helpful. I would recommend this dealership and especially Shawn to anyone looking for a vehicle. More

by Tchiericos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

ToyotaTown responded

Thank you, Tchiericos! We're thrilled to hear you had a great experience with Shawn and our team. Your recommendation means a lot to us. We look forward to helping you and others find the perfect vehicle in the future!

October 04, 2025

Great experience for buying a used car for my daughter at this dealership. All the staff we encountered were super professional, friendly, and helpful. Highly recommend this dealership, and Valentine was an More

by nina.sosnowsky
Recommend Dealer
Yes
Employees Worked With
Brian Komar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentine Morah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Ansell (can’t remember the first name)
Oct 06, 2025 -

ToyotaTown responded

We’re thrilled to hear about your positive experience, Nina! It’s wonderful that our team, especially Valentine, made the process smooth and enjoyable. Thank you for your recommendation, and we hope your daughter loves her new car!

October 03, 2025

I thank toyota because I bought a car from you guys and I thank Daniel and the manager. Daniel helped us a lot setting up the car and other things. So I recommend people to get help from him becasue he's a v More

by Hamzeh
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Makhoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

ToyotaTown responded

Thanks, Hamzeh! We're thrilled to hear about your positive experience and that Daniel provided exceptional service. We appreciate your recommendation and look forward to assisting you and others in the future! Enjoy your new car!

October 02, 2025

Employees very friendly, accommodating, and answer questions readily. Helped us decide which car and financing would best suit our needs. Service dept very good at providing estimates, but waiting tim More

by Raquel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2025

They were extremely helpful and easy to get a hold of with any questions I had. Highly recommend! More

by Brent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Komar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nezir Hussein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hillary Bevan - 10/10 Amazingly knowledgeable and made financing a breeze. Raya - 10/10 Made the transition to my new car effortless! Thank you all for the great experience.
Oct 01, 2025 -

ToyotaTown responded

Thank you, Brent! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out!

September 30, 2025

Shawn was excellent, he was very professional from the start of the sale to the very end pick up day, He was clear in terms of what he offered and helped to ensure I was extremely happy with both the purc More

by stevejlawton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

ToyotaTown responded

Thank you for sharing your experience, Steve! We're thrilled to hear that Shawn provided you with such excellent service and that you felt confident throughout the process. Your recommendation means a lot to us. Enjoy your new Crown!

September 29, 2025

We had an easy time scheduling appointments and found the staff knowledgeable and accommodating. The service was friendly and reliable More

by naazim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geordie Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

ToyotaTown responded

Thank you, Naazim! We’re thrilled to hear you had a smooth experience with our team. Providing knowledgeable and friendly service is our priority, and your feedback motivates us to keep up the good work! We look forward to seeing you again soon.

September 29, 2025

Gwen Jones was our sales person. We were very impressed with her knowledge of the Toyota products and we could see that she truly believed in her product. She was very patient with u More

by parkerhaskell
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

ToyotaTown responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Gwen. Her dedication and expertise are what we strive for in our team. We appreciate your support and hope you enjoy your Toyota!

September 27, 2025

If not for Geordie I am not sure I would recommend, he made the experience. I don’t think there was anything that was notable otherwise. I was kinda disappointed that no Owner or Manger thanked me f More

by KOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Komar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Baz Afara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Vera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cragg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Geordie Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

ToyotaTown responded

Hi Karel, This is Brian, general sales manager for ToyotaTown. I apologize for the experience you had at our store. Glad to hear that Geordie was great. I agree with you completely, and it is part of our process to meet every client picking up their vehicle. I take responsibility for that not happening. I really appreciate the feedback, as I can't see every client interaction at the store. I will take this feedback as an opportunity to retrain my management team and make sure they are meeting every client. If there is anything additional I can do for you in the future to better your experience, or if you wish to give further feedback, I can be reached at (519)680-1800 ex 7110 or bkomar@toyota-town.com

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