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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,000 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations. I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority. I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained. On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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September 06, 2019

Great experience Aaron was amazing to deal with. He listened to what I was looking for to upgrade my vehicle and did everything to find me what I was looking for at a More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
Sep 09, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the terrific review and comments about Aaron. He is a true professional that serves his customers well. We appreciate your business. Dave B, GM

September 05, 2019

Recall Done faster than I thought and they were all professional and polite and dealership was very clean and I was satisfied with the work that they did for More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 09, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the 5-stars and comments. We truly appreciate you taking the time to review us and we thank you for your business. Dave B, GM

September 05, 2019

Excellent service. Honest guys. Quick and efficient. The price is the price. Straight forward. Found the exact vehicle I was looking for and gave me exactly what I was expecting for More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Mansour
Sep 09, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for this great review. So glad everything went well and you were served properly. Dave B, GM

September 05, 2019

South bank experience My experience with Southbank Dodge,, started out , stress full, too say the least. How ever after, good customer interaction all but one issue was s More

by WINDY45y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Hanhan, Kathy Stack, David Bessuille, John Aladin, Jenna Leonce, Yves Sylvestre
Sep 05, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the positive review it is appreciated by the staff. If you wish to discuss the outstanding issue call me at 343-543-4253. Dave B, GM

September 04, 2019

No pressure, got exactly what I was looking for I have purchased 3 vehicles from Southbank and every single time is a great experience. They listen to what you want and try to get exactly what you a More

by Joshua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Southbank Dodge Chrysler LTD responded

We truly appreciate this review. Thank you for your business. Our goal is to keep our customers for life and it's working if you have purchased three vehicles from us already. Dave B, GM

September 04, 2019

Delivered a fine vehicle to my doorsteps in 3 business days! I was in a real bind and needed a new car fast, for a reasonable price. I contacted Southbank and they literally delivered the car to my doorsteps thr More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Hanhan, Aaron Lee
Sep 05, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the great story & review. Glad we were able to help and serve you well. We appreciate your business. Dave B, GM

September 03, 2019

Professional. Friendly. Efficient. Accomodating. I cannot thank all the staff at SouthBank Dodge in Ottawa for all of their help to get me my DREAM Jeep! A special thank you to Kerry Ryan, who went a More

by JBrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Rami Alzabri, Kerry Ryan
Sep 10, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for sharing the awesome feedback! We are proud to have Kerry Ryan as part of our management team. We look forward to keeping you a part of our Jeep Family! -The Southbank Team

September 02, 2019

Great Service Started this experience with a quote request over the Southbank Internet site followed by a couple of telephone exchanges. Once I got to Southbank, Ty More

by Marc39939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you so much for the well written review and 5-stars. Tyler will be very pleased. He works so hard to serve his customers well. On that note - thanks for being our customer. Dave B, GM

August 30, 2019

Awesome Sales Department! I have bought several vehicles from Southbank Dodge, the sales team work very hard to get me what I want. Have always been treated like family and alw More

by TJScummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Chenier, Rami Alzabri
Sep 03, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for this review. We have a terrific team at Southbank and Stan, Bill, Clayton & Rami will appreciate the kind words. Thank you for you loyalty we will always be here for you. Dave B, GM

August 30, 2019

A pleasant Experience This was my fourth new Jeep purchase since 2012, and it was, by far, the most professional and least frustrating process I have experienced. The staff More

by Happyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Chenier
Sep 03, 2019 -

Southbank Dodge Chrysler LTD responded

We really appreciate the terrific review. Your comments are perfect as that is what we strive for every day - to give our customers a great experience. So glad you had one and thanks for giving Southbank your business. Dave B, GM

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