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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
1,993 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations. I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority. I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained. On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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Showing 1,993 reviews

September 12, 2019

Wonderful Everyone was just so helpful. They meet all of our needs and did everything we wanted to complete the deal. Yves worked with us to get to know our new More

by Thomas moriarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Sylvestre, Jamal Mansour
Sep 13, 2019 -

Southbank Dodge Chrysler LTD responded

We appreciate the wonderful review and also earning your business. Yves is always smiling very true and everyone loves him. He works hard to serve his customers well. Dave B, GM

September 11, 2019

One of the easiest purchases I have made I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southban More

by Snorkel99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Decio Menezes, Patrick Nabhan
Oct 10, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the glowing review Snorkel! We always go above and beyond for our clientele. We hope you love your new vehicle! -The Southbank Team

September 09, 2019

Great experience with John John was a fantastic salesperson to deal with. Helpful and honest, he took me seriously as a customer and was so accommodating when I explained the ex More

by LizWegener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Aladin
Sep 10, 2019 -

Southbank Dodge Chrysler LTD responded

We really appreciate the review and the kind words. John is one of our rising stars and we love him because of how he treats his customers. So glad it worked out for you and we thank you for your business. Dave B, GM

September 06, 2019

Great experience Aaron was amazing to deal with. He listened to what I was looking for to upgrade my vehicle and did everything to find me what I was looking for at a More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
Sep 09, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the terrific review and comments about Aaron. He is a true professional that serves his customers well. We appreciate your business. Dave B, GM

September 05, 2019

South bank experience My experience with Southbank Dodge,, started out , stress full, too say the least. How ever after, good customer interaction all but one issue was s More

by WINDY45y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Hanhan, Kathy Stack, David Bessuille, John Aladin, Jenna Leonce, Yves Sylvestre
Sep 05, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the positive review it is appreciated by the staff. If you wish to discuss the outstanding issue call me at 343-543-4253. Dave B, GM

September 05, 2019

Recall Done faster than I thought and they were all professional and polite and dealership was very clean and I was satisfied with the work that they did for More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 09, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the 5-stars and comments. We truly appreciate you taking the time to review us and we thank you for your business. Dave B, GM

September 05, 2019

Excellent service. Honest guys. Quick and efficient. The price is the price. Straight forward. Found the exact vehicle I was looking for and gave me exactly what I was expecting for More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Mansour
Sep 09, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for this great review. So glad everything went well and you were served properly. Dave B, GM

September 04, 2019

No pressure, got exactly what I was looking for I have purchased 3 vehicles from Southbank and every single time is a great experience. They listen to what you want and try to get exactly what you a More

by Joshua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Southbank Dodge Chrysler LTD responded

We truly appreciate this review. Thank you for your business. Our goal is to keep our customers for life and it's working if you have purchased three vehicles from us already. Dave B, GM

September 04, 2019

Delivered a fine vehicle to my doorsteps in 3 business days! I was in a real bind and needed a new car fast, for a reasonable price. I contacted Southbank and they literally delivered the car to my doorsteps thr More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Hanhan, Aaron Lee
Sep 05, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the great story & review. Glad we were able to help and serve you well. We appreciate your business. Dave B, GM

September 03, 2019

Professional. Friendly. Efficient. Accomodating. I cannot thank all the staff at SouthBank Dodge in Ottawa for all of their help to get me my DREAM Jeep! A special thank you to Kerry Ryan, who went a More

by JBrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Rami Alzabri, Kerry Ryan
Sep 10, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for sharing the awesome feedback! We are proud to have Kerry Ryan as part of our management team. We look forward to keeping you a part of our Jeep Family! -The Southbank Team

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