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Southbank Dodge Chrysler LTD
Ottawa, ON
1,991 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,991 reviews
October 01, 2019
Excellent service buying a used Dodge Grand Caravan here We found a used Dodge Grand Caravan on CarGurus at this dealer: was as advertized - good mileage, good condition, good price, excellent service. Our s We found a used Dodge Grand Caravan on CarGurus at this dealer: was as advertized - good mileage, good condition, good price, excellent service. Our sales rep was John - efficient, friendly, helpful. More
by Alex
Employees Worked With
John Aladin, Jamal Mansour
Helpful September 27, 2019
Great experience! Had a great experience buying my new Jeep Gladiator. Patrick and the rest of the team were great. I would recommend this dealership to others lookin Had a great experience buying my new Jeep Gladiator. Patrick and the rest of the team were great. I would recommend this dealership to others looking for a Jeep. More
by Jason
September 25, 2019
Friendly, professional service Clear, detailed cost estimates of suggested repairs, no surprises and constant updates while away at work! Great job Jenna L. (Last visit Sept 19, 20 Clear, detailed cost estimates of suggested repairs, no surprises and constant updates while away at work! Great job Jenna L. (Last visit Sept 19, 2018) More
by Dan
Employees Worked With
Jenna Leonce
September 24, 2019
They work to make you happy As a seasoned car buyer, I know exactly what I want and don't want from a dealer. I went in and asked what they could do for me, and they exceeded my As a seasoned car buyer, I know exactly what I want and don't want from a dealer. I went in and asked what they could do for me, and they exceeded my expectation. They are a busy dealership with experienced salesmen like Brandon Dallaire and a dedicated General Salesmanager (Clayton) who will make sure your buying experience is great. More
by Stowaway
September 23, 2019
Fair and Flexible We purchased a new Jeep from Southbank and a pushed them hard during negations. The team was flexible and fair to negotiation with. We were able to co We purchased a new Jeep from Southbank and a pushed them hard during negations. The team was flexible and fair to negotiation with. We were able to come to a deal that worked for both of us. Mark had a good idea of what we wanted. I think the sales team understood what kind of buyers we were and didn't try to tactics that would have frustrated us or caused a negative experience. I would buy a vehicle from them again. More
by elgjay
Employees Worked With
Jesse Gelineau, Mark Desjardins, Jamal Mansour
September 21, 2019
Always feel welcomed! Great customer service and customer care. A great experience every time. Thank you to the service team. Always a pleasure doing business with you all Great customer service and customer care. A great experience every time. Thank you to the service team. Always a pleasure doing business with you all. More
by Chloé
September 17, 2019
Great!!!! From the moment we walked in to the dealership, the salesman were friendly and not pushy! This made the deal. Staff were helpful, listened to concern From the moment we walked in to the dealership, the salesman were friendly and not pushy! This made the deal. Staff were helpful, listened to concerns and offered up solutions to make my purchase go as smoothly as it could. Staff were courteous and I was in and out in no time. Thank you Southbank!! I would highly recommend this dealership to anyone looking for a vehicle in the Chrysler Family. More
by Melissa
September 17, 2019
Outstanding Service Outstanding service and communication. Very informative and confident with knowledge behind their cars. My needs were always catered to and felt like Outstanding service and communication. Very informative and confident with knowledge behind their cars. My needs were always catered to and felt like I had the whole team had my back More
by Kellz
Employees Worked With
Bruce C
September 12, 2019
Wonderful Everyone was just so helpful. They meet all of our needs and did everything we wanted to complete the deal. Yves worked with us to get to know our new Everyone was just so helpful. They meet all of our needs and did everything we wanted to complete the deal. Yves worked with us to get to know our new vehicle..He has a lot of patience..super friendly and always smiling. More
by Thomas moriarty
Employees Worked With
Yves Sylvestre, Jamal Mansour
September 11, 2019
One of the easiest purchases I have made I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southban I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southbank to look and decided on getting a vehicle. Staff was courteous and had me out of the dealership quickly. In total it took 4 hours to do what another dealership couldn’t do in almost two weeks. I would highly recommended this dealership to anyone looking for a vehicle in the Chrysler family. More
by Snorkel99
