Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Spencer did an amazing job at getting us what we wanted. Super friendly, patient and understanding. Rami was great as well on finance side, very detailed, made all the paperwork very clear and answered any Super friendly, patient and understanding. Rami was great as well on finance side, very detailed, made all the paperwork very clear and answered any questions. I would recommend this dealership anytime and to anyone and would send my family and friends to see these 2. More
I just would like to thank the “dream team”from south bank dodge taking care of me not just a a client but as a person . Ps. Bruce “the goat” Thank you dodge family bank dodge taking care of me not just a a client but as a person . Ps. Bruce “the goat” Thank you dodge family More
I dropped by Southbank on Friday, August 28, 2020, looking for a 2019 or 2020 Dodge Charger GT Plus. I was greeted at the door by Spencer and we got down to business. Spencer helped narrow down what o looking for a 2019 or 2020 Dodge Charger GT Plus. I was greeted at the door by Spencer and we got down to business. Spencer helped narrow down what options I was looking for and found me a vehicle with basically everything I wanted and it happened to already be on the lot. I went for a test drive and really enjoyed it upon returning to the dealership, I spoke with Troy to negotiate. He was a straight shooter and got right to the point which I really appreciated. After closing a deal with Troy, I dealt with Ivan to complete all the necessary paperwork. Ivan made completing the paperwork and setting up the ownership of the vehicle a breeze. The following Tuesday I returned to the dealership to take delivery of my new vehicle. I could not have been any happier with my purchase, the great group gentlemen I dealt with and the entirety of the vehicle-purchasing experience. Southbank staff were very friendly, knowledgeable, and welcoming. 10/10 would recommend to all my family and friends. More
I saw Troy when I went in to South Bank Dodge and he actually listened to my wants and realized that based on my priorities the minivan I was wanting was not a Dodge Grand Caravan. Instead of trying to actually listened to my wants and realized that based on my priorities the minivan I was wanting was not a Dodge Grand Caravan. Instead of trying to convince me into one because he sells them, he actually found the vehicle I was look for, a used Kia Sedona. There were no shady sales tactics, everyone was great to work with including Troy, Rami and Ivan. When we got home and discovered we only had one of the keys for the van, Rod helped us find the second one and was a pleasure to talk to. Finally, Mike Menard did an amazing job of detailing our vehicle and we are so grateful for his diligence. Thank you! Rochelle More
Great detailing , Mike Menard did a great job on my car and my leather seats treated look like new. Friendly servicing department. Treating clients with care. Rod the manager always treats me like a fr and my leather seats treated look like new. Friendly servicing department. Treating clients with care. Rod the manager always treats me like a friend More
I was very pleased with how all the staff treated me during the purchasing process. Shaun, Al, Rod and Bruce were responsive and focused on my needs. Kudos to this dealership! My first experience. during the purchasing process. Shaun, Al, Rod and Bruce were responsive and focused on my needs. Kudos to this dealership! My first experience. More
We are very happy with the service provided to me when We bought our Jeep Cherokee. They are very professional, highly recommend it. No hassle for the price and very transparent. bought our Jeep Cherokee. They are very professional, highly recommend it. No hassle for the price and very transparent. More
Spent over $4000 ON WARRANTIES that dont exist. Had major problems when I first purchassed my vehicle and they would not honor what they told me, and now, I have rust forming on my vehicle, and even though I problems when I first purchassed my vehicle and they would not honor what they told me, and now, I have rust forming on my vehicle, and even though I opted for the $600 lifetime rust warranty, ( vividly recall getting it as i never heard of that prior) they now fail to acknowledge I have it and will not return my countless phone calls. More
I actually enjoyed buying a vehicle from Southbank Dodge and was impressed by the team of professionals: Bruce (Sales), Rami (Finance) Rod (Service) were all a pleasure to deal with and made me feel like a and was impressed by the team of professionals: Bruce (Sales), Rami (Finance) Rod (Service) were all a pleasure to deal with and made me feel like a valued customer. Rod in particular was very accomodating in making sure that all my many questions were answered, phone calls were taken and/or returned and that my customer satisfaction was guaranteed. More
After working out some kinks with a Great Group Effort, my Husband and I picked up our New Ram Truck. Shaun your enthusiasm is contagious. Just remember the fine details sometimes help the deal move smoot my Husband and I picked up our New Ram Truck. Shaun your enthusiasm is contagious. Just remember the fine details sometimes help the deal move smoothly and follow through is key to Success! We will definitely return for our next vehicle. Thanks Julie Nichol More