Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,992 reviews
Super quick and thorough service! Amazing location as well as above and beyond customer service 👍 I’ll be sure to return for future servicing as well as anything else needed! well as above and beyond customer service 👍 I’ll be sure to return for future servicing as well as anything else needed! More
Best service received today, since my purchase of the vehicle in August 2019. Great service. No glitch. No excessive waiting. Really appreciate the new counter for laptops/devices in the client waiting vehicle in August 2019. Great service. No glitch. No excessive waiting. Really appreciate the new counter for laptops/devices in the client waiting room. Thanks!!! More
Purchased a 2019 Grand Caravan. John the sales person was very helpful, knowledgeable. He listened to what we needed and wanted. Found us a great vehicle at a great price. Rami helped us finance it. He was a very helpful, knowledgeable. He listened to what we needed and wanted. Found us a great vehicle at a great price. Rami helped us finance it. He was also very knowledgeable. Overall everyone we dealt with at the dealership was very friendly and helpful. Highly recommend this dealership More
EXCELLENT CUSTOMER SERVICE! Went in for a oil change, upto peace of mind inspection multiple issues were found. Everything was covered under warranty with no hassle from dealer. Would recommend to EVERYB upto peace of mind inspection multiple issues were found. Everything was covered under warranty with no hassle from dealer. Would recommend to EVERYBODY! If you drive an SRT model or trackhawk go see Dan O’Neil More
This was my fourth vehicle purchase at Southbank and as usual the entire process was great. No high pressure sales, surprises or hidden fees here. Loving my new Ram 1500 Warlock. Thanks John & Ala! usual the entire process was great. No high pressure sales, surprises or hidden fees here. Loving my new Ram 1500 Warlock. Thanks John & Ala! More
This was the first time since purchasing my 2019 Dodge Grand Caravan in June that I had service done at Southbank. With 5500Kms I brought it in for the first oil change , mounting and installing snow tir Grand Caravan in June that I had service done at Southbank. With 5500Kms I brought it in for the first oil change , mounting and installing snow tires and adjustments to the rear doors. I was very pleased with my reception and Tyler was excellant in advising me of the options re purchasing rims for my snow tires and his explanation of procedures at Southbank. The only criticism I have is that it seemed to take excessively long....approximately 3 1/2 hours. Since I had an appointment and arrived about 10 minutes early I was surprised it took so long. Perhaps advising me of the estimated time at the beginning or as time passed would have been helpful. I look forward to many more service visits to Southbank as I was very pleased with Tyler and the service people, with the one critique discussed above. Please be aware I prefer to have good and complete service to "fast" service but I feel this was a bit long for the service required. More
Prompt and efficient service. I appreciate that services are provided on an as-needed basis only. All explanations provided are straightforward so that I'm making the best decisions possible for my vehicle. are provided on an as-needed basis only. All explanations provided are straightforward so that I'm making the best decisions possible for my vehicle. More
Mike Thomas did a great job finding a company truck for us with the features we needed. I was referred to Mike by our electrical contractor and I'm happy they did. us with the features we needed. I was referred to Mike by our electrical contractor and I'm happy they did. More
Excellent service by Dan and Madeleine in service. Very satisfied with the most recent visit and glad our vehicle was fixed in a short amount of time. satisfied with the most recent visit and glad our vehicle was fixed in a short amount of time. More
Continued success - easy bookings with this dealership and staff are very courteous to Governments vehicles needs - continue to use them for our Dodge Ram 2500 in the future. and staff are very courteous to Governments vehicles needs - continue to use them for our Dodge Ram 2500 in the future. More