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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
1,992 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations. I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority. I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained. On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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Showing 1,992 reviews

December 23, 2020

Super quick and thorough service! Amazing location as well as above and beyond customer service 👍 I’ll be sure to return for future servicing as well as anything else needed! More

by Hireti.ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Southbank Dodge Chrysler LTD responded

Thank you

Dec 24, 2020 -

Southbank Dodge Chrysler LTD responded

Thank You

December 18, 2020

Best service received today, since my purchase of the vehicle in August 2019. Great service. No glitch. No excessive waiting. Really appreciate the new counter for laptops/devices in the client waiting More

by yvesbenac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Martin
Dec 28, 2020 -

Southbank Dodge Chrysler LTD responded

thank you Yves for your positive review.

December 14, 2020

Purchased a 2019 Grand Caravan. John the sales person was very helpful, knowledgeable. He listened to what we needed and wanted. Found us a great vehicle at a great price. Rami helped us finance it. He was a More

by lynnwatson1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Alzabri, John Aladin
December 08, 2020

EXCELLENT CUSTOMER SERVICE! Went in for a oil change, upto peace of mind inspection multiple issues were found. Everything was covered under warranty with no hassle from dealer. Would recommend to EVERYB More

by jon_lobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

This was my fourth vehicle purchase at Southbank and as usual the entire process was great. No high pressure sales, surprises or hidden fees here. Loving my new Ram 1500 Warlock. Thanks John & Ala! More

by LionelA
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aladin
December 03, 2020

This was the first time since purchasing my 2019 Dodge Grand Caravan in June that I had service done at Southbank. With 5500Kms I brought it in for the first oil change , mounting and installing snow tir More

by Wayne Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CURTIS THOMSON
November 26, 2020

Prompt and efficient service. I appreciate that services are provided on an as-needed basis only. All explanations provided are straightforward so that I'm making the best decisions possible for my vehicle. More

by SpiritAlive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

Mike Thomas did a great job finding a company truck for us with the features we needed. I was referred to Mike by our electrical contractor and I'm happy they did. More

by richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Excellent service by Dan and Madeleine in service. Very satisfied with the most recent visit and glad our vehicle was fixed in a short amount of time. More

by Jmt2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Continued success - easy bookings with this dealership and staff are very courteous to Governments vehicles needs - continue to use them for our Dodge Ram 2500 in the future. More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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