Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Prompt and efficient service. I appreciate that services are provided on an as-needed basis only. All explanations provided are straightforward so that I'm making the best decisions possible for my vehicle. are provided on an as-needed basis only. All explanations provided are straightforward so that I'm making the best decisions possible for my vehicle. More
Mike Thomas did a great job finding a company truck for us with the features we needed. I was referred to Mike by our electrical contractor and I'm happy they did. us with the features we needed. I was referred to Mike by our electrical contractor and I'm happy they did. More
Continued success - easy bookings with this dealership and staff are very courteous to Governments vehicles needs - continue to use them for our Dodge Ram 2500 in the future. and staff are very courteous to Governments vehicles needs - continue to use them for our Dodge Ram 2500 in the future. More
Excellent service by Dan and Madeleine in service. Very satisfied with the most recent visit and glad our vehicle was fixed in a short amount of time. satisfied with the most recent visit and glad our vehicle was fixed in a short amount of time. More
Je suis très dessus du service que j'ai reçu chez Southbank! J'ai pris rendez-vous (je ne suis pas arrivé à l'improviste) a 9h00 AM pour un changement d'huile à moteur et frein en plus de quelques vé Southbank! J'ai pris rendez-vous (je ne suis pas arrivé à l'improviste) a 9h00 AM pour un changement d'huile à moteur et frein en plus de quelques vérifications. On m'a avisé que cela prendrait 2 heures. A 11h30, je me suis dit qu'il y avait surement un peu de xxxxxx... A 12h30 je suis allé voir ce qui se passait, j'étais affamé et inquiet pour mes rendez-vous personnels en après-midi, j'allais être en xxxxxx! Et voilà qu'on me dit que rien n'a encore été fait sur ma voiture. On m'a oublié !!! Je suis donc reparti, après avoir perdu toute mon avant midi et une bonne partie de l'après midi (j'habite a 40 minutes de la) et rien n'a été fait sur ma voiture! Et ce n'est pas la première fois que cela m'arrive là-bas. Au mois de juin, on m'a dit que je sortirais du garage vers 13h00, mais j'ai quitté a 16h30 !!! Le pire dans tout ça c'est que j'ai un service de changement d'huile a vie chez eux. Je suis donc forcé d'y retourner ou de perdre mon investissement car je ne peux le faire transférer ailleurs! Oui, on doit vraiment rire de moi là-bas! Ne prenait jamais un service de changement d'huile a vie, vous vous mettez à leur merci! More
Loved my experience at Southbank!My experience was Loved my experience at Southbank! My experience was positive and the service was amazing by John and his manager. My daughter and I were impressed b Loved my experience at Southbank! My experience was positive and the service was amazing by John and his manager. My daughter and I were impressed by the service but even more by the laughter we were able to share with the team. Thank you so much! Loving my Jeep! More
I have been going to Southbank for over 20 years and they continue to offer an excellent service. I dropped by vehicle off the day before and Tyler promised to have my jeep ready before noon, well he deliver continue to offer an excellent service. I dropped by vehicle off the day before and Tyler promised to have my jeep ready before noon, well he delivered in advance of the deadline. What I loved about Tyler is his honesty, I asked for advice and loved his recommendation. I would definitely recommend Southbank Dodge. More
My son and I had our vehicles serviced at Southbank again. We always receive excellent customer service. Thank you to Dean, Tyler, Dan and Madeleine! again. We always receive excellent customer service. Thank you to Dean, Tyler, Dan and Madeleine! More
Fixed the problem, Dan kept me informed and set me up in a rental until my car was ready. Thanks for the service. I’ll come back. a rental until my car was ready. Thanks for the service. I’ll come back. More
I had a great experience with my recent new Jeep purchase at Southbank Dodge. They were very professional and transparent about the pricing, and I was able to get a good value for my trade in as well. I didn at Southbank Dodge. They were very professional and transparent about the pricing, and I was able to get a good value for my trade in as well. I didn’t feel any sales pressure at any time. I would highly recommend anyone looking to go here. More