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Southbank Dodge Chrysler LTD
Ottawa, ON
1,991 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,991 reviews
February 22, 2023
Great service. They brought the rental vehicle to the garage which made it easy for car seats to be transferred. Vehicle was ready by the end of the day. They brought the rental vehicle to the garage which made it easy for car seats to be transferred. Vehicle was ready by the end of the day. More
by Cassandrabrennan1353
Employees Worked With
Helpful February 20, 2023
sales department was very professional but the service department was awful.it took the a week to try to fix an oil leak and at the end returned the car back with a cracked engine coolant fitting and not department was awful.it took the a week to try to fix an oil leak and at the end returned the car back with a cracked engine coolant fitting and not coolant. More
by makumas
Employees Worked With
BRANDON DALLAIRE, HUSEYN HUSEYNOV, Andre Bond
February 19, 2023
This dealership has a culture of customer service and it is clearly evident in their work. Very much appreciate the “on the level” advice and consideration from their staff. is clearly evident in their work. Very much appreciate the “on the level” advice and consideration from their staff. More
by DGB
February 15, 2023
Vraiment bon service très courtois et le personnel son vraiment gentil et à l’écoute du client vraiment gentil et à l’écoute du client More
by Mathieulanthier
Employees Worked With
Other Employees :
Andre Bond
February 13, 2023
RJ Brand provides exceptional, stress-free service, He always has my back and assures me my vehicle is being maintained to highest standards. always has my back and assures me my vehicle is being maintained to highest standards. More
by Mavis
February 13, 2023
Work was completed quickly and on time, RJ did a great job thanks for help job thanks for help More
by Clayman
February 11, 2023
Awesome service Dan is always a pleasure to deal with wish all service departments were this efficient. wish all service departments were this efficient. More
by wjoanisse
February 10, 2023
Fast friendly and efficient. Excellent customer service. I would recommend this dealership and will return Excellent customer service. I would recommend this dealership and will return More
by Slowhand_t
February 09, 2023
Just switched over to Southbank from my longterm relationship with another dealer in the area. Was treated well when I came in for my first service, a warm welcome, patient advice and was given opti relationship with another dealer in the area. Was treated well when I came in for my first service, a warm welcome, patient advice and was given options instead of told what had to be done. The work was done faster than I imagined it would be, even waiting for parts to arrive! They corrected missing information that my old dealer/service never updated on my vehicle, found a recall that was way overdue and the shuttle service was prompt and pleasant. All of my questions were answered politely and expertly and the whole experience was great all around! I feel like they'll take good care of me like family. More
by AlanK
February 09, 2023
I been doing my car chopping at southbank for more than 15 years now and I always been satisfied. Good service, great staff. I would recommend South Bank Dodge to anyone. 15 years now and I always been satisfied. Good service, great staff. I would recommend South Bank Dodge to anyone. More
by André
Employees Worked With
Other Employees :
Carl Patry, Andre Bond, Sebastien Cote
